PC locks up for about 5 min when I connect (dial up) - HJT included

I am on a dial up connection, and when I start IE and connect to the internet, the computer locks up for about 5 minutes. During that time, I cannot open any other programs and IE is unresponsive. The mouse works, and I can sometime hang up and it will start working again faster. I have run Norton AV and found nothing, Spy Bot S&D finds nothing, and Ad-Aware finds nothing. Zone Alarm shows constant block of svchost.exe and Explorer.exe, but I don't know if that is a bad thing or not.

The computer seems to be loading slower and slower all the time. My kids play Runescape all the time, and lately I have been haveing a Runescape error showing up when I boot up. I don't think it is related, but I am no expert.

I will post my HJT log in a second post.

If you see anything that you think is causing the problem, let me know. At this point I am willing to kill anything.

Thanks, Jeff

 

Logfile of HijackThis v1.99.0
Scan saved at 8:55:33 PM, on 9/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\tcpsvcs.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon06.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jeff Geer\Desktop\Spyware Tools\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dell.myway.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe "
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe "
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe "
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe "
O4 - HKLM\..\Run: [HPHUPD06] C:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe "
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exe
O4 - HKLM\..\Run: [systemdll] C:\WINDOWS\system32\systemdll.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Global Startup: Digital Line Detect.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\digital imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\digital imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Find Fast.lnk.disabled
O4 - Global Startup: Office Startup.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {26D73573-F1B3-48C9-A989-E6CE071957A1} -
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{D169D66D-492B-418A-BE9C-F1104B1AC653}: NameServer = 209.63.0.6 207.173.86.6
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

 

Here is the results from Installed Programs

INSTALLED SOFTWARE (140) - **** - 9/24/2005 8:56:47 PM

Ad-Aware SE Personal Ver: 1.06
Adobe Acrobat - Reader 6.0.2 Update Ver: 6.0.2 Installed: 11/15/2004
Adobe Acrobat and Reader 6.0.3 Update Ver: 6.0.3 Installed: 4/12/2005
Adobe Reader 6.0.1 Ver: 006.000.001 Installed: 11/15/2004
ArcSoft PhotoImpression 2000
Autodesk Inventor 8 Ver: 8.0.0000.07270 Installed: 11/17/2004
Baldur's Gate(TM) II - Shadows of Amn(TM)
Banctec Service Agreement Ver: 1.10.0000 Installed: 11/15/2004
Barbie(TM) as The Princess and the Pauper Demo
Barbie(TM) Fashion Show(TM) CD-ROM
BufferChm Ver: 43.1.5.000 Installed: 6/5/2005
ccCommon Ver: 103.0.2.10 Installed: 11/16/2004
Command & Conquer Generals Ver: 0.50.0000 Installed: 3/25/2005
Command & Conquer Generals Ver: 0.50.0000 Installed: 3/25/2005
Command and ConquerTM Generals Zero Hour Ver: 1.00.0000 Installed: 3/25/2005
Command and ConquerTM Generals Zero Hour Ver: 1.00.0000 Installed: 3/25/2005
Conexant D850 56K V.9x DFVc Modem
Creative MediaSource
CreativeProjects Ver: 43.1.5.000 Installed: 6/5/2005
CreativeProjectsTemplates Ver: 43.1.5.000 Installed: 6/5/2005
CueTour Ver: 43.1.5.000 Installed: 6/5/2005
Dell Digital Jukebox Driver
Dell Driver Reset Tool Ver: 1.02.0000 Installed: 11/15/2004
Dell Media Experience
Dell Support 5.0.0 (630)
Dell System Restore Ver: 2.00.0000 Installed: 11/15/2004
Destinations Ver: 43.1.5.000 Installed: 6/5/2005
Digital Line Detect Ver: 1.10
Director Ver: 43.1.5.000 Installed: 6/5/2005
Equestriad 2001
HP Diagnostic Assistant Ver: 1.0.0.0 Installed: 6/15/2005
HP Image Zone 4.0 Ver: 4.0
HP Software Update Ver: 2.0.39.20040212 Installed: 6/5/2005
HPSystemDiagnostics Ver: 1.5.0.0 Installed: 6/5/2005
InstantShare Ver: 4.0.0.40 Installed: 6/5/2005
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections Ver: 8.00.5000 Installed: 11/15/2004
Internet Explorer Default Page Ver: 1.00.03 Installed: 11/15/2004
Internet Worm Protection Ver: 11.0.2 Installed: 11/16/2004
Jasc Paint Shop Photo Album Ver: 4.0.3 Installed: 11/15/2004
Jasc Paint Shop Pro 8 Dell Edition Ver: 8.10.0000 Installed: 11/15/2004
Java 2 Runtime Environment, SE v1.4.2_03 Ver: 1.4.2_03 Installed: 11/15/2004
Java 2 Runtime Environment, SE v1.4.2_06 Ver: 1.4.2_06 Installed: 12/9/2004
Learn2 Player (Uninstall Only)
LiveReg (Symantec Corporation) Ver: 3.0.0
LiveUpdate 2.6 (Symantec Corporation) Ver: 2.6.14.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Ver: 1.1.4322 Installed: 2/11/2005
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Excel 97
Microsoft Flight Simulator 2004 A Century of Flight Ver: 9.0
Microsoft Plus! Digital Media Edition Installer Ver: 1.1.0.3514 Installed: 11/15/2004
Microsoft Plus! Photo Story 2 LE Ver: 1.1.0.3463 Installed: 11/15/2004
Microsoft Word 97
Modem Helper Ver: 2.28
MSRedist Ver: 1.0.0.0 Installed: 11/16/2004
Musicmatch for Windows Media Player Ver: 0.00.000
Musicmatch® Jukebox Ver: 9.00.5013
NetWaiting Ver: 2.5.12
Norton AntiVirus 2005 Ver: 11.0.2 Installed: 11/16/2004
Norton AntiVirus Parent MSI Ver: 10.0.0 Installed: 11/16/2004
Norton SystemWorks Ver: 1.0.0 Installed: 11/16/2004
Norton SystemWorks 2005 Ver: 8.02.6 Installed: 11/16/2004
Norton SystemWorks 2005 (Symantec Corporation) Ver: 8.00.99
Norton Utilities Ver: 18.0.0 Installed: 11/16/2004
Norton WMI Update Ver: 2005.1.0.111 Installed: 11/16/2004
NSW_DRM_COLLECTION Ver: 1.0.0 Installed: 11/16/2004
Overland Ver: 2.1.5 Installed: 6/15/2005
PhotoGallery Ver: 43.1.5.000 Installed: 6/5/2005
Photosmart 320,370,7400,8100,8400 Series Ver: 2.0
PowerDVD 5.3
PrintScreen Ver: 43.1.5.000 Installed: 6/5/2005
PS7400 Ver: 1.00.0000 Installed: 6/15/2005
PSPrinters06 Ver: 1.00.0000 Installed: 6/15/2005
QFolder Ver: 1.00.0000 Installed: 6/5/2005
QuickProjects Ver: 43.1.5.000 Installed: 6/5/2005
QuickTime
Registrar Lite 2.00
Riding Star Ver: 1.0.0 Installed: 8/27/2005
Security Update for Step By Step Interactive Training (KB898458) Ver: 20050502.101010 Installed: 6/18/2005
Security Update for Windows XP (KB883939) Ver: 1 Installed: 6/18/2005
Security Update for Windows XP (KB890046) Ver: 1 Installed: 6/18/2005
Security Update for Windows XP (KB893756) Ver: 1 Installed: 8/12/2005
Security Update for Windows XP (KB896358) Ver: 1 Installed: 6/18/2005
Security Update for Windows XP (KB896422) Ver: 1 Installed: 6/18/2005
Security Update for Windows XP (KB896423) Ver: 1 Installed: 8/12/2005
Security Update for Windows XP (KB896428) Ver: 1 Installed: 6/18/2005
Security Update for Windows XP (KB899587) Ver: 1 Installed: 8/12/2005
Security Update for Windows XP (KB899588) Ver: 1 Installed: 8/12/2005
Security Update for Windows XP (KB899591) Ver: 1 Installed: 8/12/2005
Security Update for Windows XP (KB901214) Ver: 1 Installed: 7/12/2005
Security Update for Windows XP (KB903235) Ver: 1 Installed: 7/12/2005
Shockwave Flash
SkinsHP1 Ver: 43.1.5.000 Installed: 6/5/2005
Sonic DLA Ver: 4.95.3 Installed: 3/17/2005
Sonic RecordNow! Ver: 7.3 Installed: 11/15/2004
Sonic Update Manager Ver: 2.9 Installed: 11/15/2004
Sound Blaster Live! 24-bit
SPBBC Ver: 1.00.0000 Installed: 11/16/2004
Spybot - Search & Destroy 1.3 Ver: 1.3
SpywareBlaster v3.4 Ver: 3.4.0
Symantec Network Drivers Update Ver: 5.5.1.6 Installed: 5/31/2005
Symantec Script Blocking Installer Ver: 11.0.2 Installed: 11/16/2004
SymNet Ver: 5.4.2.17 Installed: 11/16/2004
TrayApp Ver: 43.1.5.000 Installed: 6/5/2005
Unload Ver: 4.0.0 Installed: 6/5/2005
Update for Windows XP (KB894391) Ver: 1 Installed: 6/17/2005
Update for Windows XP (KB896727) Ver: 1 Installed: 8/12/2005
Update for Windows XP (KB898461) Ver: 1 Installed: 6/28/2005
Viewpoint Media Player
WebFldrs XP Ver: 9.50.7523 Installed: 8/11/2004
WebReg Ver: 43.1.5.000 Installed: 6/5/2005
Windows Installer 3.1 (KB893803) Ver: 3.1
Windows Installer 3.1 (KB893803) Ver: 3.1
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10 Ver: 9.00.3636 Installed: 11/15/2004
Windows XP Hotfix - KB834707 Ver: 20040929.110854
Windows XP Hotfix - KB867282 Ver: 20050127.090417
Windows XP Hotfix - KB873333 Ver: 20050114.005213
Windows XP Hotfix - KB873339 Ver: 20041117.092459
Windows XP Hotfix - KB885250 Ver: 20050118.202711
Windows XP Hotfix - KB885835 Ver: 20041027.181713
Windows XP Hotfix - KB885836 Ver: 20041028.173203
Windows XP Hotfix - KB886185 Ver: 20041021.090540
Windows XP Hotfix - KB887472 Ver: 20041014.162858
Windows XP Hotfix - KB887742 Ver: 20041103.095002
Windows XP Hotfix - KB888113 Ver: 20041116.131036
Windows XP Hotfix - KB888302 Ver: 20041207.111426
Windows XP Hotfix - KB888310 Ver: 20041027.095746
Windows XP Hotfix - KB890047 Ver: 20041221.124506
Windows XP Hotfix - KB890175 Ver: 20041201.233338
Windows XP Hotfix - KB890859 Ver: 1 Installed: 4/15/2005
Windows XP Hotfix - KB890923 Ver: 1 Installed: 4/15/2005
Windows XP Hotfix - KB891781 Ver: 20050110.165439
Windows XP Hotfix - KB893066 Ver: 1 Installed: 4/15/2005
Windows XP Hotfix - KB893086 Ver: 1 Installed: 4/15/2005
WordPerfect Office 12 Ver: 12.0.0.238 Installed: 11/15/2004
ZoneAlarm Ver: 5.5.094.000

 

I see no obvious malware, but see several performance problems.

C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
With kids you may need this. Basically it makes backups of anything you delete . So that even if you delete something and empty the recycle bin it can still be recovered. If you do not need this disable by right click on reclycle bin and disable norton protection or do it from within system works (or whatever you have)



C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
This is nortons disk defrag drive optimizer. In Win9x/ME microsoft based windows defrag on the Norton product. But XP uses executive software diskeeper for disk management and it too runs in the background to optimize your disk. The problem is that each major defrag utility sorts files in a different manner. One may sort alphabetically, one by date of install or creation, one by file type or group or frequency of use or any combination thereof. Norton Speed Disk and Executive Diskeeper(XP defrag) use entirely different algorythms to decide what goes where. So you wind up having one program move a file to where it wants, and the other puts it back (ever see your hard drive start to get real active when you stop doing anythign?). So they sit there moving the same files back and forth and windows has to search for it .
You could either uninstall speeddisk, or you can turn of XP s built in disk optimization with Tweakui
http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp
It installs to start/ programs/ powertoys ,
on the left side select general on the right uncheck optimize hard drive when idle (Note that if you choose this option you must use speed disk to defrag, not windows defrag)

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
Are you running two firewalls? Norton Internet Security and Zone Alarm? If so choose one or the other and uninstall the one you do not use. Two firewalls (or two antivirus programs) is not better than one , it is worse, much worse.

I am on a dial up connection, and when I start IE and connect to the internet, the computer locks up for about 5 minutes. During that time, I cannot open any other programs and IE is unresponsive. The mouse works, and I can sometime hang up and it will start working again faster. I have run Norton AV and found nothing, Spy Bot S&D finds nothing, and Ad-Aware finds nothing. Zone Alarm shows constant block of svchost.exe and Explorer.exe, but I don't know if that is a bad thing or not.
Since explorer.exe and Internet explorer share many files in common this could indeed be a problem , likewise by blocking svchost.exe, all those items listed as 023 entries, like norton antivirus scanning incomming web pages get blocked. I suspect you have over managed your firewall.


IE stalling like this could be any of a number of things.
I would start by turning off the ZA firewall (You have dial up so this is low risk for a quick check since you have NAV risk is near nil) Make sure also that you have windows firewall off. See if that helps.
If not, turn on firewall and go to IE tools/ internet options/ general / temp internet files
delete files/ delete all offline content
settings/ view files and delete any cookies you do not need
clear history.

On the homepage section , choose blank. THis allows IE to load without having to download a page from the web. If there is a problem with the page you use as home page, it can cause a very long load time.

Go to tools/ manage addons
Uncheck them all and restart and try .
If it works fast, then add them back one at a time until you find the guilty culprit (closign and restarting between adding each one or block of them back.).

 

oshwyn5

Thanks for the many bits of wisdom.

Okay, here is what I found so far. When I have the windows security center up, it says "At least one of the firewalls installed on this computer is currently ON." When I shut down Zone Alarm, it says; "Norton Internet Worm Protection is currently ON." When I turn off Norton internet worm protection, the status says the firewall is OFF. Should I leave the Norton Internet Worm Protection off and just use Zone Alarm, I have seen both block intrusion attempts so I am not sure.

I also turned off Norton recycle bin, I used PowerToys to disable Windows disk optimiser, I set the home page to blank, and I cleared all the cookies and offline stuff in IE tools. I am in the process of turning off the addons one at a time, I will let you know what I find.

It seems to be working better so far, thanks for the help.
Jeff