Microsoft .Net framework unable to complete installation

I tried to install .net framework from windows update with no success, I downloaded the setup and tried to intall manually but still with the same problem i.e. as soon as setup finishes installing an error window pops up "Application has generated an exception that could not be handled Process id=0xae8 (2792), Thread id=0xd2c (3372) click ok to terminate click cancel to debug the application.

When I tried to click cancel I was told that I had no debugger installed and when I clicked ok the setup was rolled back. I tried on both my computers with the same result.

Any help please, regards,

mario

 

Try running sfc /scannow to replace any missing or damaged system files then from a cmd window, chkdsk /f to clean up any other odd errors.

Download the .net 1.1 from Here and see if it works.

If not, check your event logs (start->run->eventvwr.msc) and look for events that give more detail about the failure.

Note that it is always a good idea with XP issues to say if you are running a home or pro version and what SP.

 

I followed your instruction still no success in installing the newly downloaded setup, I looked in the event viewer and got the following result:
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11708
Date: 02/09/2005
Time: 21:00:55
User: DADMario
Computer: DAD
Description:
Product: Microsoft .NET Framework 1.1 -- Installation operation failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 43 42 32 46 37 45 44 {CB2F7ED
0008: 44 2d 39 44 31 46 2d 34 D-9D1F-4
0010: 33 43 31 2d 39 30 46 43 3C1-90FC
0018: 2d 34 46 35 32 45 41 45 -4F52EAE
0020: 31 37 32 41 31 7d 172A1}

then I clicked this link: http://go.microsoft.com/fwlink/events.asp. and got this result:



Details
ID: 11708
Source: MsiInstaller

We're sorry
There is no additional information about this issue in the Error and Event Log Messages or Knowledge Base databases at this time. You can use the links in the Support area to determine whether any additional information might be available elsewhere.


--------------------------------------------------------------------------------


Thank you for searching on this message; your search helps us identify those areas for which we need to provide more information.

p.s OS Windows XP Pro SP2

 

Was hoping the simple fix would work.

Do you have a file in windows\system32 named mscoree.dll and if so, what version number does it have?

Do you have a folder in windows\system32 named urttemp?

 

yes I do have a .dll file called mscoree and the version is 1.1.4322.573 but it is not in windows\system32 but in windows\system32\URTTemp

 

Copy it from
windows\system32\URTTemp
to
windows\system32

It should be in both.

 

did so but with the same result. Checked again event viewer and got this information:
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 03/09/2005
Time: 18:47:28
User: N/A
Computer: DAD
Description:
Application popup: RegSvcs.exe - Common Language Runtime Debugging Services : Application has generated an exception that could not be handled.

Process id=0xae8 (2792), Thread id=0xbb4 (2996).

Click OK to terminate the application.
Click CANCEL to debug the application.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 03/09/2005
Time: 18:47:17
User: N/A
Computer: DAD
Description:
Application popup: RegSvcs.exe - Common Language Runtime Debugging Services : Application has generated an exception that could not be handled.

Process id=0xbac (2988), Thread id=0x234 (564).

Click OK to terminate the application.
Click CANCEL to debug the application.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Details
Product: Windows Operating System
ID: 26
Source: Application Popup
Version: 5.2
Symbolic Name: STATUS_LOG_HARD_ERROR
Message: Application popup: %1 : %2

Explanation
The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt.


User Action
To correct this problem:

Ensure that the program user has sufficient privileges to access the directory in which the driver is installed.
Reinstall the program to restore the driver to the correct location.
If these solutions do not work, contact Product Support Services.



Version: 5.0
Symbolic Name: status_log_hard_error
Message: Unable to Load Device Driver : device driver could not be loaded.

Explanation
The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt.