No Audio Device under volume control

The audio device has been somehow deleted from my XP operating system, or at least under volume control it says: 'No Audio Device', and all options are grayed our. The icon on the taks is gone.

I recently used wifi to connect (not presently) Could that have deleted/disabled the XP sound hardware?

Thanks for you help.
Lisa

 

Hello Lisa,

Control Panel > Sounds and Audio Devices > Properties dialog box > Audio tab > Sound Playback section > what's there is your sound device. Look thru the settings in the advanced option, including Restore defaults. If you don't see anything there that helps, try uninstalling the device that came up in the Sound Playback section in Device Manager and reboot.

Device Manager access: Right click on My Computer > Properties > Hardware tab > Device Manager > expand Sound, Video, Game Contollers. Right click on the sound device and uninstall and reboot.

Regards - Charles

 

nO Audio Device

Thanks Charles-
this is what comes up as audio device: Modem #0 line playback.

Device manager lists something that wasn't there before:
"Other" and "Multimedia Audio Controller" , both with a yellow question mark. I have tried to uninstall several times, rebooting my pc. But I can't get rid of it. Could that be interfering with the sound hardware that came on my pc?
How to I uninstall? It looks like it's uninstalled, but when I reboot, it's trying to install itself again, looking for hardware etc.
Lisa

 

Hi Lisa,

For clarity, when I wrote this: try uninstalling the device that came up in the Sound Playback section in Device Manager and reboot, I didn't add that rebooting should allow XP to re-detect the device, thinking that would fix any potential driver corruption.

This certainly could be a case of needing updated drivers. I think we need your system's info, download and install Everest Home Edition http://www.lavalys.com/products.php?lang=en and post the multi media info here and anything else that you think would be pertinent.

Note to one of the Mods: I think this should be in the Hardware section, anyway look at it.

Regards - Charles

 

"For clarity, when I wrote this: try uninstalling the device that came up in the Sound Playback section in Device Manager and reboot, I didn't add that rebooting should allow XP to re-detect the device, thinking that would fix any potential driver corruption ".......
IT DIDN'T FIX THE PROBLEM

"This certainly could be a case of needing updated drivers. I think we need your system's info, download and install Everest Home Edition http://www.lavalys.com/products.php?lang=en and post the multi media info here and anything else that you think would be pertinent ".......

CLICKING ON THE ABOUVE URL IT SEEMS LIKE THAT DATABASE IT NOT AVAILABLE, OR WHAT AM I MISSING?
LISA

 

Everest site is working now.

Just to explain.
The Multimedia Audio Controller and quite likely the "Other" will be parts of the audio system. Windows cannot locate the drivers for them automatically. The audio drivers have probably been changed by the WiFi drivers.

You will need to find the driver program for your audio/soundcard and install it so that Windows can load the drivers.

There are two types of audio/soundcard. One is an add-in PCI card, the other is "built-in ", a set of chips attached to the motherboard. You may have the original drivers disk. An add-in card will have it's own drivers CD that came with the card. Built-in audio will have it's drivers on the motherboard/chipset CD that came with the computer. If you have the CD, you can run the drivers program and install the drivers from that.

If you do not have the original CD then follow Charlesvar's advice of getting Everest so that you can identify the soundcard or the motherboard with an aim to finding the drivers on the internet. The drivers from the internet will most likely be updated from the originals.

Matt

 

no audio w/xp sp2

thanks matt:
i downloaded the Home Edtion from everest. But i don't where to go from here. Below is the system specifications for my laptop. Any help in identifying the problem is appreciated - I would like the window's sound icon back on my taskbar!

Specifications

ECSM
System Model: i-Buddie
BIOS Version: American Megatrends Inc. Version 07.00T


Operating System
Microsoft Windows XP Home Edition
Version: 5.1.2600
Service Pack: 2.0
Location: C:\WINDOWS
PID: 55277-OEM-0011903-00105
Hot Fix: KB901214


Memory (RAM)

Capacity: 256 MB


Processor

mobile AMD Athlon(tm) 4
Version: x86 Family 6 Model 6 Stepping 2
Speed: 1095 MHz


General Computer Info

System Name: YOUR-75OJNAAPPR
Domain: MSHOME
Time Zone: Pacific Standard Time
Connection: Workstation (standalone)
Proxy Server: None
IP Address: 0.0.0.0
192.168.1.104
IPX Address: Not Enabled



Obsolete Application and Device Drivers
App/Device Driver File Name Manufacturer Help
None



System Software
System Software Date Created Help
Microsoft Windows XP Home Edition Sunday, June 05, 2005 12:00:00 AM Windows Update

BIOS Monday, April 02, 2001 12:00:00 AM View Help Topic




Hardware

Component Status Update Help
Video Card Supported Not Required Troubleshooter

Network Card Supported Not Required Troubleshooter

Sound Card Supported Not Required Troubleshooter

USB Controller Supported Not Required Troubleshooter




Hard Disk

Disk Partition Usage Help
Local Disk (C 19% (Low) More Info




Random Access Memory (RAM)

Memory (RAM) Detected Minimum Requirement Help
256 MB 64 MB View Help Topic




Local Disk (non-partitioned) HITACHI_DK23FA-40

(C Capacity - 37.25 GB


Used: 7 GB

Free: 30.24 GB

Display

Type: Plug and Play Monitor
Color: True Color (32 Bit)
Resolution: 1024 x 768
Screen Saver: Active


Modem

Manufacturer: Unknown
Model: HSP56 MR (SIS)
Driver: Unknown


Modem

Manufacturer: Unknown
Model: SAMSUNG CDMA Modem
Driver: Unknown


USB Controller

Manufacturer: Silicon Integrated Systems
Model: SiS 7001 PCI to USB Open Host Controller
Driver: usbohci.sys
Wednesday, August 28, 2002
Supported


USB Controller

Manufacturer: Silicon Integrated Systems
Model: SiS 7001 PCI to USB Open Host Controller
Driver: usbohci.sys
Wednesday, August 28, 2002
Supported


USB Controller

Manufacturer: Silicon Integrated Systems
Model: SiS PCI to USB Enhanced Host Controller
Driver: usbehci.sys
Wednesday, August 28, 2002
Supported


CD-ROM Drive (D

Manufacturer: (Standard CD-ROM drives)
Model: MATSHITA DVD-ROM SR-8178
Driver: cdrom.sys
Wednesday, August 28, 2002
Supported


Video Card

Model: SiS 740
Driver: sisgrp.sys
Wednesday, August 11, 2004
Supported


Sound Card

Manufacturer: Microsoft
Model: Unimodem Full-Duplex Audio Device
Driver: modemcsa.sys
Wednesday, August 11, 2004
Supported


Network Card

Model: Realtek RTL8169/8110 Family Gigabit Ethernet NIC - Packet Scheduler Miniport
Driver: rtlnic51.sys
Wednesday, August 11, 2004
Supported


Network Card

Model: WirelessLAN PRISM3 IEEE802.11b WM168 USB Module - Packet Scheduler Miniport
Driver: avwlpusb.sys
Wednesday, August 11, 2004
Supported


Floppy Drive

Not Installed


Memory (RAM)

Capacity: 256 MB



Printers


Default Printer

Microsoft Office Document Image Writer Driver
Driver: mdigraph.dll
Sunday, June 05, 2005
Supported

Software

Microsoft Registered Software Product Identification (PID)
Windows 55277-oem-0011903-00105
Office 72079-753-3778352-55729
Office 70145-747-4530441-57353



Startup Program Group

Software Install Date
OASClnt Unknown
AVWLPSTA.exe Wednesday, August 11, 2004
HSPPwCfg Unknown
PCTVOICE Unknown
SiS KHooker Wednesday, August 11, 2004
SiS Tray Wednesday, August 11, 2004
SiSUSBRG Wednesday, August 11, 2004
Symantec NetDriver Monitor Sunday, June 05, 2005
RegistryMechanic Unknown
TkBellExe Saturday, August 13, 2005
Venturi Configurator Unknown
MCUpdateExe Monday, July 11, 2005
MCAgentExe Monday, July 11, 2005
VirusScan Online Unknown
VSOCheckTask Monday, July 11, 2005
SynTPEnh Unknown
SynTPLpr Unknown
E6TaskPanel Wednesday, September 17, 2003
MSMSGS Wednesday, August 11, 2004



Windows Watson Crash Information

Date - Time Description
Sunday, August 07, 2005 The application, C:\Program Files\Internet Explorer\iexplore.exe, generated an application error The error occurred on 08/07/2005 @ 12:47:18.936 The exception generated was c0000005 at address 62F55D10 ()
Sunday, August 07, 2005 The application, C:\Program Files\Internet Explorer\iexplore.exe, generated an application error The error occurred on 08/07/2005 @ 18:39:58.863 The exception generated was c0000005 at address 0339C2AC (swflash)
Saturday, August 13, 2005 The application, C:\Program Files\Synaptics\SynTP\SynTPEnh.exe, generated an application error The error occurred on 08/13/2005 @ 06:39:37.682 The exception generated was c0000005 at address 004152D0 (SynTPEnh)
Monday, August 15, 2005 The application, c:\progra~1\mcafee.com\vso\mcvsescn.exe, generated an application error The error occurred on 08/15/2005 @ 07:17:32.600 The exception generated was c0000005 at address 7C93426D (ntdll!RtlInitializeContext)