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Computer wont load, guard.tmp error

Discussion in 'Malware and Virus Removal Archive' started by Cracka, 2005/07/26.

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  1. 2005/07/26
    Cracka

    Cracka Inactive Thread Starter

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    Computer wont load

    i load up my computer and it says Error loading c:\windows\system 32\guard.tmp

    after i click ok only my desktop loads no icons or any thing.

    the list in order of process running are

    avgupsvc.exe
    avgamsvr.exe
    alg.exe
    explorer.exe
    rundell32.exe
    spoolsv.exe
    svchost.exe
    svchost.exe
    svchost.exe
    svchost.exe
    lsass.exe
    services.exe
    winlogon.exe
    csrss.exe
    smss.exe
    hvsvc.exe
    rundell32.exe
    navapsvc.exe
    taskmgr.exe
    system.exe
    system idle process system
     
    Last edited: 2005/07/26
  2. 2005/07/26
    markp62

    markp62 Geek Member Alumni

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    You are infected with a trojan virus, go into Safe Mode and do a scan with your AV program.
    When your computer is starting up, be tapping F8, then select Safe Mode and do a scan with AVG.
    Find and delete these files while you are at it, they will be Hidden, so enable Show All Files in Windows Explorer. Go to Tools\Folder Options, click on the View tab to find where to do this.

    hvsvc.exe
    rundell32.exe
    navapsvc.exe
    system.exe

    Please note that there are legit files with names similiar to these.
    Please post a HJT log if you can get into Normal mode after deleting these files.
     

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  4. 2005/07/27
    Cracka

    Cracka Inactive Thread Starter

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    no icons

    no icons show up only my desktop backround.
     
  5. 2005/07/27
    BillyBob Lifetime Subscription

    BillyBob Inactive

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    Just a thought.

    Taken from the list provided by Cracka

    avgupsvc.exe
    avgamsvr.exe
    navapsvc.exe


    This may not be the cause of the existing problem but, does this or does it not indicated a possibility of two Anti-Virus programs being installed. ( and MAYBE POSSIBLEY ) parts of each loading ?

    Either that or both had been installed at some time or other and not one was removed completely.
     
  6. 2005/07/27
    noahdfear

    noahdfear Inactive

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    Cracka,

    Guard.tmp is a Look2me/VX2 file, and that's a nasty infection which attracts more malware. Please post a HijackThis log using the lastest version 1.99.1
     
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