elantech touchpad problem

i have a gericom ego laptop (bought from aldi, in the uk) and it has served me well, until now.

today i had it sitting about while i was messing around formatting my desktop and having a clean out. one moment, i used it and it was fine. about half an hour later, the touchpad didnt work. i cant find out why. i checked device manager, and the touchpad doesnt even show up anymore. i tried reinstalling the elantech driver, but without a device to attach it to, i had no luck. i did absolutely nothing of worth (bar browse a couple of web pages and turn it off and on a few times) in between when it worked and afterwards. i think windows update downloaded a few things, so i used system restore to roll it back to yesterday. still no touchpad response. it's almost like its become disconnected. the software and driver are still on my hard drive, but the touchpad itself seems absent. i cant understand it. i am using windows xp home.

anyone got any ideas?

 

Hi mattbailey,

Have you tried running the Add Hardware wizard (in Control Panel)?

Matt

 

yeh, i tried messing about with that, but the device doesnt even show up as being connected, could it just be a loose contact or something? the laptop is still under guarantee, so i might just call them out on that and get gericom to fix it.

 

Maybe the best avenue.

If you wanted to try. In the Add Hardware wizard, look at the "list" of drivers and if it is listed make Windows install it.

Matt

 

snap! - elantech touch pad stopped working

Matt - I found you via google. I too have a gericom ego (from Aldi) and have also lost the use of the touchpad. It would appear that the touchpad stopped working at about the sametime as yours. This makes me think it must be a Windows update issue.

I've tried re-installing the driver without success.

Have you managed to crack it yet?

 

I currently have the same laptop in my possesion, from a colleague at work, to fix the same problem. I got to this thread from Google. The touchpad stopped working within the last few days, around the 22nd July 2005. Exactly the same problem - doesn't show up in Device Manager, re-instaling the software doesn't change anything, (interestingly, the software doesn't show up in Add / Remove progs). In Program Files/Elantech, there is a program called ktp3.exe with a touchpad icon - if I double-click this to run it, it errors out with "ktp has encountered a problem and needs to close etc. "

 

windows problem I think

Greetings world, found this forum via google. Same thing happened to my wife's gericom laptop, sometime in late July. There is nothing wrong with the touchpad itself - it works with a Linux live cd - so it must be something to do with windows. Extremely irritating problem. Any sign of an answer?

 

don't know why this works but it does....

Found this on a French forum translated by Google into something I could only half understand......

Turn computer off. Take the battery out. Tap on the touchpad a few times. Connect the battery again, turn the computer on and there you have it - touchpad is recognised again and working.

I tried it and it worked! Hope it works for you.

 

Sounds to me like hitting a reset button. Pull the power and hit some buttons to discharge capacitors.

You can see this on a lot of desktops. Power it up and down then unplug it. Hit the on button and quite often the power led will flash and the fans will start to spin. This is because capacitors store electricity.