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degraded system performance

Discussion in 'Malware and Virus Removal Archive' started by jlp, 2005/06/12.

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  1. 2005/06/12
    jlp

    jlp Inactive Thread Starter

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    Hi. I've been running Spybot, MS Anti Spyware, Spyware Blaster, Symantec, and Ad Aware, Best I can figure system performance began to be degraded, very slow to open windows, after I installed Ultimate Paint, a freeware, Even though they swore no spy ware. Possibly after went to site reviewing digital cameras but I downloaded nothing.
    Here's my log: thanks for whatever you can do. Jon

    Logfile of HijackThis v1.99.1
    Scan saved at 9:20:29 PM, on 6/12/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Windows\System32\scrdll.exe
    C:\WINDOWS\SYSTEM32\WISPTIS.EXE
    C:\WINDOWS\System32\tabbtnu.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\pctspk.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\FarStone\VirtualDrive\VDTask.exe
    C:\WINDOWS\vcdplayx.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
    C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
    C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Java\jre1.5.0_02\bin\jucheck.exe
    C:\PROGRA~1\SYMANT~2\VPTray.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Atomic Clock Sync\Atomic.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Messenger\MSMSGS.EXE
    C:\Palm\Hotsync.exe
    C:\Program Files\Common Files\Sonic Shared\cinetray.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\OpenOffice.org1.1.1\program\soffice.exe
    C:\Program Files\SNMH\SNMH Client\cvpnd.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\PROGRA~1\Iomega\System32\AppServices.exe
    C:\Program Files\Symantec AntiVirus\SavRoam.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Common Files\microsoft shared\ink\TPA.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\IEXPLORE(2).EXE
    C:\Documents and Settings\Jon Pierce\Desktop\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [VirtualDrive] "C:\Program Files\FarStone\VirtualDrive\VDTask.exe" /AutoRestore
    O4 - HKLM\..\Run: [vcdplayx] "C:\WINDOWS\vcdplayx.exe "
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe "
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe "
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [Atomic.exe] C:\Program Files\Atomic Clock Sync\Atomic.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
    O4 - Startup: OpenOffice.org 1.1.3.lnk = C:\Program Files\OpenOffice.org1.1.1\program\quickstart.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Billminder.lnk.disabled
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\Hotsync.exe
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
    O4 - Global Startup: SNMH VPN Client.lnk = C:\Program Files\SNMH\SNMH Client\ipsecdialer.exe
    O4 - Global Startup: Sonic CinePlayer Quick Launch.lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O15 - Trusted Zone: http://*.windowsupdate.com
    O16 - DPF: WMP10ctrl - http://www.cinemanow.com/WMP10ctrl.CAB
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
    O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (GTDownloaderCtrl Class) - http://inst.c-wss.com/82/html/gtdownlr.cab
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52....apple.com/saba/us/win/QuickTimeInstaller.exe
    O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://www.quotit.net/Viewers/ActiveXViewer/ActiveXViewer.cab
    O16 - DPF: {CE74A05D-ED12-473A-97F8-85FB0E2F479F} (dlControl.UserControl1) - http://www.cinemanow.com/dlControl_3_0.CAB
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: loginkey - C:\WINDOWS\System32\loginkey.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O20 - Winlogon Notify: scrdll - C:\Windows\System32\scrdll.dll
    O20 - Winlogon Notify: TabBtnWL - C:\WINDOWS\SYSTEM32\TabBtnWL.dll
    O20 - Winlogon Notify: tpgwlnotify - C:\WINDOWS\SYSTEM32\tpgwlnot.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\SNMH\SNMH Client\cvpnd.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
     
    jlp,
    #1
  2. 2005/06/13
    windux

    windux Inactive

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    Do you have anti virus?
    Check for viruses.
    Use only one antispyware application. Antispyware from MS for example.
    Run disk cleanup.
    Run scandisk and defrag.
    Delete all software you do not use.
     

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  4. 2005/06/13
    charlesvar

    charlesvar Inactive Alumni

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    Hello jlp,

    Go to the Quick Links > Recommended links and run the on line AV scanners cross checking Symantec.

    Also compare you're startups against the data bases mention in this thread:
    http://www.windowsbbs.com/showthread.php?t=39425

    You have several that run needlessly - examples:

    C:\Program Files\QuickTime\qttask.exe

    C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe

    C:\Program Files\Common Files\Real\Update_OB\realsched.exe

    Windux has a point about running multiple resident anti spyware apps: you're running Teatimer and MA AS at the same time. That may cause a conflict, although don't know that from personnal experience.

    Regards - Charles
     
  5. 2005/06/13
    jlp

    jlp Inactive Thread Starter

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    Thanks

    thx for replies. Yeah, guess I went a little overheard with the protection! In your experience MS anti spy ware is the best of the bunch, as far as resident protection?
    Jon
     
    jlp,
    #4
  6. 2005/06/13
    charlesvar

    charlesvar Inactive Alumni

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    Hi Jon,

    In your experience MS anti spy ware is the best of the bunch, as far as resident protection?
    Yes, I think it is. You should keep SpyBot as a scanner however, along with Ad-Aware. What you should keep with Spybot is the the immunization feature. But, if you make any changes to any resident process, that and any other resident process of MS AS should be shut down, then re-enabled afterward.

    For the record, I don't run any of these three realtime. If you do a search on MS's Anti-Spyware, you'll find lot's of threads with links to tests by, among others, Eric Howe, author of IE SpyAdd. In those test, MS-AS comes out as the best of the free anti malware apps. What beats it is Counterspy, which along with MS AS, is a derivative of Giant.

    EDIT: Found one of those threads on testing: http://www.windowsbbs.com/showthread.php?t=35909&highlight=SSM

    Regards - Charles
     
    Last edited: 2005/06/13
  7. 2005/06/13
    James

    James Inactive

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    Charles

    Why don't you run these programs in Real Time?
     
  8. 2005/06/13
    charlesvar

    charlesvar Inactive Alumni

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    Hi James,

    Basically because I feel I can do w/o them because when running IE, have it locked down - meaning almost all the activeX is disabled, and the one that isn't, I prompt for, and scripting is also tightly controlled. And when using FF, don't worry about activeX.

    I also use layered defenses, in the following threads at various times I've refered to or layed out what defensive apps I use. One change, I no longer dual boot a copy of WinME (referred to in one of the posts), now run a 2nd copy of XP.

    http://www.windowsbbs.com/showthread.php?t=39800&highlight=SSM

    http://www.windowsbbs.com/showthread.php?t=29075&highlight=SSM

    http://www.windowsbbs.com/showthread.php?t=36937&highlight=proxomitron

    Regards - Charles
     
  9. 2005/06/13
    markp62

    markp62 Geek Member Alumni

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    I go with the MS Antispyware, who else would know more about the OS than M$?
    You can uninstall the Viewpoint Media Manager, it was piggybacked with AIM and is useless.

    C:\Program Files\Common Files\Real\Update_OB\realsched.exe

    When you remove the above item, rename realsched.exe to realsched.old. This is for the reason the next time RealPlayer is used, it will will try to start that program and put it back into the startup.
     
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