Cancleing Print Jobs.

I currently have 4 printers attached to my computer.
1. Brother HL 1850 Laser printer.
2. HP 1350 All-in-one inkjet
3. Brother P-Touch 2500 label printer
4. HP Photosmart 145

I sometimes have trouble canceling print jobs. I have been using the XP interface to do this when th little printer appears in the tasktray. I double click it and then right click the print job and select cancel. I have now done this several times to the #2 printer and the print job says it is deleting for several hours. I don't think that is doing anything and is stuck. I have shut the printer down and turned it back on and the print job is still deleting.

 

OLDSALTY--With HP printers anyway, go to Control Panel|Printers and Faxes|click on the HP printer and you will get a window with Printer, Document, View, etc. on the menu bar. Click on Printer and you can Pause or Cancel Document. The printer will continue on the present page, but should quit after that. You have to go back in and change those settings to print something else.

 

Not unusual to have to power down a printer after you cancel a print job. Off, pause 5 seconds, On, and you should be good to go.

As Steve noted, the printer will probably be holding some of the print job in printer memory and the cancel seems to only remove the piece that is in the spooler waiting to go to the printer.

 

When I realized that I had sent a large print job to the wrong printer I paused it then turning off the printer first. I didn't want to waste paper. The printer job sat their in queue with a pause tag on it. I restarted the printer and then canceled the print job and it won't go away. It just sits in queue as canceling. The printer has been on and off several times now and it still sits there. I am and old unix user from day one in Bell labs and we fixed that in unix so we didn't have to shut down computers. I hope I can do this in windows.

 

Hmmmm. How about start=>run=>services.msc and then stopping the spooler service and restarting it. That will clear any pieces from the PC.

 

There's the solution. The print job is stuck in the spooler and shutting off the printer does not fix that. Restarting the spooler usually fixes this. You can also do this from the command prompt:

C:\>net stop spooler
c:\>net start spooler

In addition to restarting the spooler, you may also have to shut down the printer. We have one at work that needs that once in a while.

DRD

 

Thanks, Newt and NetDoc, that did the trick.