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Excel sound problem

Discussion in 'Other PC Software' started by ian1937, 2005/05/27.

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  1. 2005/05/27
    ian1937

    ian1937 Inactive Thread Starter

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    I'm having a small problem with MS Excel 2002 SP3. The sound switch keeps turning itself off and I have to go back into tools-options-general and turn the sound back on. This can happen a few times a day. Anyone else have this problem?
     
    Last edited: 2005/05/27
    ian1937,
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  2. 2005/05/27
    PeteC

    PeteC SuperGeek Staff

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    ian1937 - Welcome to the Board :)

    Not come across that problem, but would suggest trying a repair ....

    Help > Detect and Repair or go via Add/Remove Programs > Office or Excel > Change/Remove and select Repair from the dialogue box.
     
    PeteC,
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  4. 2005/05/27
    ian1937

    ian1937 Inactive Thread Starter

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    Thanks PeteC I've never had to do that before. It's been done so I will let you know if it solves the problem or not.

    Ian
     
    ian1937,
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  5. 2005/05/29
    ian1937

    ian1937 Inactive Thread Starter

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    Seems to be working thanks PeteC
     
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  6. 2005/05/30
    PeteC

    PeteC SuperGeek Staff

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    Glad to hear that the solution was that straightforward :) One to bear in mind for the future!
     
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  7. 2005/06/01
    ian1937

    ian1937 Inactive Thread Starter

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    Dag Nab it - it's doing it again!!!
    Any other suggestions - it seemed to stop for a day. I've had no luck searching Microsoft's web pages.
     
    ian1937,
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  8. 2005/06/01
    Newt

    Newt Inactive

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    What OS are you running and if XP, what flavor?
     
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  9. 2005/06/02
    ian1937

    ian1937 Inactive Thread Starter

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    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 2 Build 2600

    Microsoft Excel 2002 (10.6501.6735) SP3

    Thanks for your consideration
     
    ian1937,
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  10. 2005/06/02
    PeteC

    PeteC SuperGeek Staff

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    Ian

    There is, I think, a subtle difference, which escapes me at the moment, between ....

    Help > Detect and Repair

    and

    Add/Remove Programs > Office or Excel > Change/Remove and select Repair from the dialogue box.

    Whichever method you used, suggest you give the other a try.
     
    PeteC,
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  11. 2005/06/02
    ian1937

    ian1937 Inactive Thread Starter

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    OK I will give it a try. Let you know what happens. Thanks
     
    ian1937,
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  12. 2005/06/06
    ian1937

    ian1937 Inactive Thread Starter

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    Sorry to have to report that this didn't work either. Removed MS Office Professional and MS Office sound completely. Reloaded both turned sound switch on. It worked for a short time then turned itself off.

    I've resigned myself to mute office operation. There were no other comments of similar experiences so it must be something on my computer!

    Thanks for the suggestions.
     
    ian1937,
    #11
  13. 2005/06/06
    PeteC

    PeteC SuperGeek Staff

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    Ian

    Sorry - fresh out of ideas :( - clearly not a common problem.
     
    PeteC,
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