MSN Messenger 7.0

Thundercracker · 2005/04/08

Hi, I've recently downloaded Messener 7 and when I try to log in it comes up with the error "Signing into MSN Messenger failed because the service is temporarily unavailable. Please try again later. 8007012e" It does this every time I try to log in, I've tried using different accounts, uninstalling and re-installing it but it doesn't help. I've checked that it can connect using the test connection and advanced connection settings but both say that I can connect and that there are no problems with the system settings or software. I've also checked that the MSN service is running when I try to log in. The accounts work in Messenger 6.2 so I don't think it's that. Has anyone had any problems like this, I've read that a Norton Firewall may affect it but I've disabled it and it still won't work.

Any help you can give would be very much appreciated.

santabaia · 2005/05/21

The same problem

I have the same problem. but I am using the firewall of McFee. I turned off but still doesn't work. It´s strange. Does anyone knows the solution? I need to use the Mesenger to talk with my wife and mt son.
Thank you.
Marcelo Santabaia

ski123 · 2005/05/22

To Thundercracker & Santabaia,

Found this posted by:

Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/

Since you can't immediately login, remember that you can try logging into the Web Messenger,
at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com/

However, here are some suggestions you should check/try if you haven't already.

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
9. If using MSN Messenger 7, click the Tools menu, then Options, then Connection category,
click the Advanced Settings button, uncheck all the options, click OK twice and then try
again.
Click to expand...

Also, make sure you have the latest version of MSN Messenger 7 installed.
Get MSN Messenger 7.0.0813 from here:
http://messenger.msn.com/Download

Regards,
ski123

santabaia · 2005/05/26

Thank you so much! I followed your instructions and anything goes right! Thanks. Anything you need, and if I can help, just let me know, ok?
Maybe a painting for free (I can send you). Check my web site:

http://planeta.terra.com.br/arte/oleo

Thanks again.

Marcelo Santabaia

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