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multiple IE/Java problems- hijack this enclosed

Discussion in 'Malware and Virus Removal Archive' started by doctorbj, 2005/04/09.

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  1. 2005/04/09
    doctorbj

    doctorbj Inactive Thread Starter

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    I have two Dell computers reasonably close in age both with XP. The newer and faster has the following problems: (I have 512 meg memory in both)
    On IE use I get:
    1. Bottom left of screen yellow ! "error on page" with java script problems like syntax error when the ! is clicked on. This occurs on the majority of web sites I visit although it does not seem to affect what I am seeing on screen.
    2. I can't get my Schwab statement to show as PDF file (when the program offers printer friendly version)even if I run Adobe Acrobat first (7.0)
    3. On some sites that allow, for example, Holland America ship room plans to be brought up, clicking on the link does nothing. The javascript on the bottom shows that a popup is supposed to be carried out.
    4. Slower loading of screens on this the faster machine.

    Now, the major difference that I see is that the one with the problems has in the control panel the java coffee cup option and the other doesn't. Both have the Windows JAva 5.00.3810 on them.

    I have run Ad aware Spy Blaster Spybot search and destroy and eliminated files that were targetted.

    Here is my Hijack this log:
    Logfile of HijackThis v1.99.1
    Scan saved at 5:54:00 PM, on 4/9/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Internet Security\ISSVC.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\runservice.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\WINDOWS\MMKeybd.exe
    C:\WINDOWS\System32\taskswitch.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Netropa\Traymon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Netropa\OSD.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\System32\tbctray.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
    C:\Program Files\AdSubtract\adsub.exe
    C:\Program Files\Southwest Airlines\Ding\Ding.exe
    C:\Program Files\Logitech\SetPoint\KEM.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mmorpgdot.com/index.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=AdSubtract:4444
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe "
    O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
    O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [LexStart] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\System32\tbctray.exe
    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE "
    O4 - HKCU\..\Run: [AccuWeatherDesktopAlerts] C:\Program Files\AccuWeatherDesktopAlerts\AccuWeatherDesktopAlerts.exe
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: AdSubtract.LNK = C:\Program Files\AdSubtract\adsub.exe
    O4 - Global Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: ComcastHSI - {3950091E-C6E5-49E2-BD58-BD6A4787856D} - http://www.comcast.net (file missing) (HKCU)
    O9 - Extra button: Support - {B67F59D5-43D6-45EC-B50F-17B0D323AEF5} - http://www.comcastsupport.com (file missing) (HKCU)
    O9 - Extra button: Help - {CE6F8A96-B67B-4CC5-AC4C-84D9E3073C08} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O16 - DPF: {00C0A1F2-D492-4DBA-A8E2-76CB1B791724} (TNPLDownloader Control) - https://dtwx2.accuweather.com/tnpl_awda/client/download/TNPLDownloader.cab
    O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent Customer ActiveX Control version 3) - https://quicken.ehosts.net/netagent/objects/custappx3.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
    O16 - DPF: {B80F9FCE-DFDD-4A2A-8AA9-E05C6B7D4ED3} (SWToolBar Class) - http://www.smileyworld.com/toolbar/SmileyWorld.cab
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    I know that there is a lot of stuff I don't need in this list.

    Please help me with this frustration that the newer computer 18 months old works less well than the older one <grin>

    Thanks so much

    Barry
     
    doctorbj,
    #1
  2. 2005/04/12
    doctorbj

    doctorbj Inactive Thread Starter

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    bump to see if anyone can give me some help, please


    Barry
     
    doctorbj,
    #2


  3. to hide this advert.

  4. 2005/04/12
    PeteC

    PeteC SuperGeek Staff

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    doctorbj

    Somehow this thread got passed by - moving it to the Removing Spyware & Viruses forum as an HJT log has been posted.

    BTW - have you checked/compared the security settings of the IE's on the two computers?
     
    PeteC,
    #3
  5. 2005/04/12
    doctorbj

    doctorbj Inactive Thread Starter

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    thanks for move

    Yes I have checked the internet settings and they are the same. The older computer does not have Nortons IS running but I've disabled that on the first one without any changes at all.

    Every site shows the error on page (with ! in yellow) with clicking leading to a box showing a javascript error.

    Barry
     
    doctorbj,
    #4
  6. 2005/04/12
    PeteC

    PeteC SuperGeek Staff

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    Many web pages contain errors - they are written by humans :)

    In IE go Tools > Internet Options > Advanced and scroll down under Browsing to 'Display a notification about every script error' and uncheck it - I guess it is checked.
    Try adding the site to the Trusted Zone (uncheck the https box).
    Ditto, but check security settings in the Internet Zone to at least Prompt for scripting of Java applets. You may have the pop up blocker activated in the latest version of IE. Pressing either the Shift or Control Key while clicking the link will allow the pop up.

    Your best bet is to install Sun Java on both m/c's - happily co-exists with the MS VM although I have uninstalled the MS flavour - I assume that both m/c's are fully updated through Windows Updates?

    I would recommend a read of this article Surf Safely written by Arie, Admin of the BBS.

    I follow this method and have no unwanted 'guests ' on my PC's - only drawback is that sites often have to be added to the Trusted Zone (generally on a temp basis) to enable me to view the site properly, but that is a small price to pay for peace of mind securitywise.
     
    PeteC,
    #5
  7. 2005/04/12
    doctorbj

    doctorbj Inactive Thread Starter

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    thank you

    Much of what you suggested was occurring (pop up blocker enabled,e.g.)and seems to have resolved most of the problems. The popup request now goes through, although the page not available screen comes up. That however may be a function of the Holland America site.

    I have had Sun Java on the computer before and don't now. Is it really worth making the change?

    Thanks again for your great help!

    Barry
     
    doctorbj,
    #6
  8. 2005/04/12
    PeteC

    PeteC SuperGeek Staff

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    That depends on how you look at it, eventually you will have to ....

    Microsoft Java Virtual Machine will reach the end of it's life in 2007 and will no longer be supported under the agreement reached with Sun after the court case. You may like to read the FAQ's for interest.

    For the moment I guess there's no need - I believe that there are some sites which will only operate with MSVM, but I don't know which.

    My sister bought a new laptop a couple of weeks ago - XP Home SP2 and was supplied with Sun on it. I am fairly sure that part of the agreement with Sun was that MS would cease to include MSVM in current Operating Systems.

    I changed to Sun some time ago after the first settlement with Sun which had a much shorter timesscale, subsequently extended as above.
     
    PeteC,
    #7
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