Modem Assigned to COM1

Troops:

I am doing a cousin a favor by installing a Robotics Sportster Model 0478
into a computer I am giving him. Yes it is old but so is he. What I am interested in is whether the installation will reach the telephone line port on the internal modem.
After the card and driver was installed I went to CONTROL PANEL->MODEM and read the following:
Gateway 2000 Telepath 19400 Internal
Telepath 56K for WINDOWS

Hitting the PROPERTIES button for each of these I read the following
For the Telepath 56K:
PORT COM 1
Max Speed 115200

For the Gateway 2000:
PORT COM 2
Max Speed 19200

Looking into this a bit more... If I look at the
SYSTEM->MODEMS->DIAGNOSTIC
For the Telepath 56K
Long list of all kinds of properties

For the Gateway 2000
The following message "The modem failed to respond....Verify
if the interrupt is OK. "

The question I have is: Wll the modem work if I plug a telephone line
into the modem line jack. Has that jack been assigned COM 1? It seems
a strange assignment to me. If the port assignment is wrong what might I do to change it so as to make it work with the modem port.

David Favin

 

I thought COM1 was the normal port associated with the motherboard. Is this not the usual case?

 

Steve: I thank you for your response and I understand what you are saying. I still have, however, one remaining question.If I use this modem will the signals be on the normal telephone jacks located on the modem card or will they be on the 9 pin serial jack which I usually think of as COM1? Has the system made a change such that the telephone line jack on the modem card is now COM1?

 

Dave,

Most systems built in the past 8 years have an automatic assignment for the Comm ports. You internal (built into the mb) comm ports should be setup for automatic or disabled (I disable anything on the mb that I do not need). If you do not have any yellow exclamation ponits or question marks in Device Manager, then there is no conflict so do not worry about it. Connect the phone line and have at it.

If you did have a conflict, the modem would not complete the diagnostic.

George

 

To those following this painful saga. I tried installing an internet service on this computer. When time came to make the network connection the system brought up an error message regarding a hardware failure. I do not believe the port on the modem board is COM1. I tried installing a different modem
i.e. a diamond Multimedia and after the installation it was showed it to be installed on COM2. I haven't tried it but I am wuite sure this one will work. I suspect any installation resulting in a COM1 assignment for a modem

David L. Favin

 

You should try this. Start the computer in Safe Mode, and remove all modem entries, and the COM ports. Shut down, and remove modem.
Then start the computer into "Command Prompt Only ", and do these commands.
scanreg /opt
scanreg /fix
When you get the message "windows has repaired... ", reboot and allow windows to start up normally. Let the COM ports be redetected, then Shut down and install the modem.

 

David Favin

AH !! Good old fashioned Comm Port problems .

I do have a Question.

By any stretch of the imagination do you have ANYTHING plugged into either one of the external 9 pin Serial Ports. Mouse for example.

Don't ask why I come up with that question and I won't have to lie

BillyBob