Smart : Command failed

Hi guys and gals. Hope everyone has been well.

Well to start off I have searched the forum and found nothing that exactly fits my problem, but I did find a couple close.

Anyway I have two hard drives and my slave has seemed to have failed. I ran the maxtor diagnostics and it gives me a error code (ca64ac60) and tells me to back up if I am able to, and the smart command has failed. Well I already knew that because my post let me know that.......so here's what happens. I run 4 os and when I boot up into either of them they don't see it, I have tried a few drive utilities, and they see the drive, but can't read anything on it, no partitions, no files. (just shows the drive) It's a 30 gig with 4 partitions. So why when I go to pcpitstop.com, and run all of their tests, their able to see all my partitions, and none of these utilities can't? Unfortunatly, I was using this as a backup......yes I know, go ahead and laugh. I know how to take a joke. Anyway, any thoughts would be highly considered. I guess I am just trying to find out if there is another something out there that might help. I figure if something can see the partitions I might be able to get to the files and save them from there.

BTW this drive has 3 os on it, and one logical drive. 3 ntfs and 1 fat32

Sincerely and Thanks,
Jame'

I'm wondering if this is some kind of alien conspiracy, because they know I am getting tired of waiting on them

 

A try...(may the Force be with you!)

How good are you at DOS?

After MaxBlast has loaded/run, go to Exit. It will leave you at a DOS prompt. See if you can access the FAT32 drive with DOS , that is, enter the drive, eg.:
X: [Enter]
Enter the DIR command, ie.:
dir [Enter]

If you can read the drive, you should be able to copy the files to another drive.

To read the NTFS drives, you could run the program "NTFS Reader" (to get it, do a Google search for "ntfs reader download "). The NTFS Reader boot disk may not "see" the drives/partitions, so start from the MaxBlast -> Exit DOS prompt. Insert the NTFS Reader disk into the floppy drive. Go to the A: drive and run the NTFS Reader executable (that is, enter the name of the Reader .exe file). Hopefully, you should be able to get the NTFS data.

Matt

 

Thanks Matt, I did try that with no luck, but I didn't try the ntfs reader though. I'll give that a shot and see what happens, maybe it might happen to see something. Basically I think it is a doomed mission. I'll get back to you. Thanks again.