Unable to Update Windows XP

When trying to update, a message appears: "Windows Update has encountered error #0x8024502D "; also, when starting computer an error window consistently appears with the option of sending a report, which I always choose with no answer. I am unable to contact either Live Tech help at AOL or Winhelp. Anyone with this problem? Thanks for any info!

 

This is a known issue.

Please see if this Microsoft article helps.

Here are the steps that they say to use:

0x8024402C or 0x8024502d error codes
To resolve these errors, remove characters from the proxy exception list, and then clear the proxy cache. To do this, follow these steps:
1. Open Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the Connections tab, click LAN Settings, and then click Advance.
4. Delete any entry in the Exceptions section.
5. Quit Internet Explorer.
6. Click Start, click Run, type cmd, and then click OK.
7. Type the following commands. Press ENTER after each command.
• proxycfg -d
• net stop wuauserv
• net start wuauserv

If it does not help, then please post any errors that you have in your Event Viewer.

 

Are you talking about "windows update" (microsoft)?