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AOL9 doesn't recognise the Windows XP firewall

Discussion in 'General Internet' started by 32106168, 2005/03/10.

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  1. 2005/03/10
    32106168

    32106168 Inactive Thread Starter

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    Hi

    I'm using AOL9 and WinXp home. Does anyone know why the AOL software doesn't recognise the Xp firewall as running when it is?

    I've checked with Shields Up and everything appears ok.
     
    32106168,
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  2. 2005/03/10
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    What is AOL doing or not doing because of the firewall?
     
    Steve R Jones,
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  4. 2005/03/10
    32106168

    32106168 Inactive Thread Starter

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    Hi

    When you first start aol, prior to signing on, the aol software detects and identifies parental controls, av software, pop up blocker and firewall. It marks everything as running except for the firewall. That is marked as 'not running'. The xp firewall is running.
     
    32106168,
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  5. 2005/03/10
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    You should look around AOL web site as I would guess this is a common problem.

    When SP2 first came out, it couldn't detect that Norton Anti Virus was installed...
     
    Steve R Jones,
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  6. 2005/03/10
    32106168

    32106168 Inactive Thread Starter

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    32106168,
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  7. 2005/03/10
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Might see if any of this helps. XP's firewall isn't that great to begin with. Might consider something like ZoneAlarm.

    Programs that are known to experience a loss of functionality when they run on a Windows XP Service Pack 2-based computer

    MORE INFORMATION
    For additional information about how to use the Windows Firewall feature to let programs accept connections, click the following article numbers to view the articles in the Microsoft Knowledge Base:

    842242 Some programs seem to stop working after you install Windows XP Service Pack 2
    875357 Troubleshooting Windows Firewall settings in Windows XP Service Pack 2



    http://support.microsoft.com/default.aspx?scid=kb;en-us;884130
     
    Steve R Jones,
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  8. 2005/03/10
    32106168

    32106168 Inactive Thread Starter

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    Thanks for that but, all my programs are running ok. It's aol that is not recognising the firewall.
     
    32106168,
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  9. 2005/03/10
    charlesvar

    charlesvar Inactive Alumni

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    If you want to assure yourself that WF is really working, then through the Control Panel > Security Center > Windows Firewall > Advanced tab > Security Logging > Settings > in the log settings dialog box: check "Log dropped Packets" and click the save as bar: \WINDOWS\pfirewall.log. That log is accessible with Notepad.

    So if its working, then that's AOL's problem and don't worry about it.

    Regards - Charles
     
    charlesvar,
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  10. 2005/03/11
    32106168

    32106168 Inactive Thread Starter

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    Thanks for the replies.

    I know it's an aol problem, just trying to find the fix. AOL themsleves are of no help. They say the firewall should be recognised by the software.

    I'll just have to live with it, it's no big problem.
     
    32106168,
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  11. 2005/03/13
    Rivalyn

    Rivalyn Inactive

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    Easiest way to fix it is to go to KW: Firewall Express and download AOL's McAfee firewall. Considering the firewall included within Windows is just run-of-the-mill, having another doesn't hurt and AOL definitely recognizes its own. Other than that, you're right, it's just a function of AOL to mention what you have running... it doesn't change anything.
     
    Rivalyn,
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