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I can't open anything

Discussion in 'Windows XP' started by poto2005, 2005/02/12.

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  1. 2005/02/12
    poto2005

    poto2005 Inactive Thread Starter

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    My laptop is windows XP home edition, and I just setup norton 2005. The problems are:
    1) can not open IE
    2) can not open control panel
    3) can not open the "my computer" icon
    4) when I tried to open any of the above a messege comes up that says there is a error and need to shut down and ask me if I want to send a error report.
    the MS office can be opened. I scanned virus with norton but it showed no serious problems. :confused:
    Please tell me how to fix these troubles without using recovery CD.
     
    poto2005,
    #1
  2. 2005/02/12
    surferdude2

    surferdude2 Inactive

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    Run System Restore and select a time prior to the Norton Install.
     
    surferdude2,
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  4. 2005/02/15
    poto2005

    poto2005 Inactive Thread Starter

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    That's the point, I don't want to run system restore 'cause I can't get the disk to install norton again. what I'm asking is is there any other way?
     
    poto2005,
    #3
  5. 2005/02/15
    surferdude2

    surferdude2 Inactive

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    Nope.
     
    surferdude2,
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  6. 2005/02/27
    Dussman

    Dussman Inactive

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    If you can get to the Norton group in the program files ---try to unistall norton from there. Then reboot---lemmme know
     
    Dussman,
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  7. 2005/02/27
    charlesvar

    charlesvar Inactive Alumni

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    Why not?

    Norton is notorious for problems installing a newer version w/o getting rid of an older one. Did you have a older version installed? If so, go to the Symantec site for instructions and a downloadable uninstaller.

    I'm running an older version of NAV, when the sub runs out, I'm going to do a clean re-install of XP, that's how bad it is :p

    Regards - Charles
     
    charlesvar,
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