Updating Norton

I have existing installations of Personal Firewall 2002 and SystemWorks 2002. I now own Internet Secirity 2005, which I am trying to install.

Installation stops and I'm told to uninstall existing programs. Which one? I do not want to lose Utilities - yet I wish to upgrade Antivirus. Any advice? Please?

 

Born Cynic--I believe you have to uninstall the old NSW 2003 and perhaps FW before you install a new version of any of the programs. And unfortunately uninstalling from Control Panel|Add/Remove Programs does not always work too well.
You can get info on a manual uninstall from Sysmatec's database. You will have to supply name and date of Norton program as well as your version of Windows.
http://www.symantec.com/techsupp/discontinued/consumer_discontinued_index.html
Norton makes you search a bit.

 

I just installed NIS ...
I had to uninstall Norton AntiVirus 2003 first.

Since NIS comes with it's own firewall, Norton Personal Firewall will probably have to be removed first.
System Works though comes with some components that NIS doesn't have, so you'd lose some utilities if you uninstalled the whole package.
Can you uninstall selected programs within System Works ... like just AntiVirus ?

Both NIS and System Works contain AntiVirus ... that's the only conflict you might have.

The Symantec documentation wasn't much help ... some of the pdf files listed weren't even available.

 

It seems you cannot selectively remove any constituent programs. In the end I removed both Systemworks 2002 and Personal Firewall 2002. Then installed Systemworks 2002 without Antivirus, and installed Internet Security 2005. Then updated all applications from the Symantec site.

Unbelievable. I have only 56k dialup connection; and although Internet Security 2005 was purchased only one week ago, the updates necessary exceeded 40 Mb. Having been an enthusiastic supporter of Norton for many many years, I persevered.

I was now secure. Boy, was I secure... Could send and receive emails with Thunderbird, but a one-liner test email to myself took over 5 minutes. Mailwasher crashed and didn't want to know. I closed down all antispam and antivirus operations, but could only receive email from Virgin by closing Norton down completely. This exciting exercise took over a day, continually swearing, drinking coffee and thinking dark thoughts. I notice in the FM [as per RTFM] that Mozilla is not shown in the long list of supported email applications...

And so, farewell Norton. I'm running Systemworks 2004 and Personal Firewall 2004 on the other two computers (both XP and Mozilla) but these will go as well.