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Locked out from email addresses?

Discussion in 'Internet Explorer & Microsoft Edge' started by jaysam, 2002/05/03.

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  1. 2002/05/03
    jaysam

    jaysam Inactive Thread Starter

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    Just recently I've noticed I'm unable to contact sites by email.... Whenever I click on their email address or the "Contact" area/words, all I get is a pop-up reading:

    "Could not perform this operation because the default mail client is not properly installed "

    No further explanation or details (of course!)
    Everything else works fine, all email functions in Outlook Express 6 work fine. What's to do?

    Cheers,
    Jay :(
     
    jaysam,
    #1
  2. 2002/05/04
    Kevin Lifetime Subscription

    Kevin Well-Known Member

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    This is usually caused by the installation, configuration, or removal of another e-mail client.

    In Internet Explorer, go to Tools > Internet Options > Programs tab and set the drop box for E-Mail to the client you choose for default. Also see that Outlook Express is set as the default mail handler from Tools > Options.

    If no entry is found in the IE drop-down, close all programs. go to Start/Run, and type --with quotes-- "C:\Program Files\Outlook Express\MSIMN.EXE" /REG

    This path may be different depending on your system setup. So do a Find for msimn.exe to be sure.
    Reboot. (may or may not be necessary)
    Repeat the steps in the first paragraph.
     
    Kevin,
    #2


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  4. 2002/05/04
    jaysam

    jaysam Inactive Thread Starter

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    The Tools/Internet Options box is correct, no adjustments needed.
    The file MISMN.EXE doesn't exist in this computer. Guess that's the problem?

    Jay
     
    jaysam,
    #3
  5. 2002/05/04
    Kevin Lifetime Subscription

    Kevin Well-Known Member

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    Try msimn.exe It's the executable for Outlook Express.
     
    Kevin,
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  6. 2002/05/04
    jaysam

    jaysam Inactive Thread Starter

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    OOOPS!!

    So much for typing skills...

    Ran MSIMN.EXE and rebooted, checked Tools>Options etc., but still gives out with the error pop-up....

    Next?

    Cheers,
    Jay
     
    jaysam,
    #5
  7. 2002/05/05
    Arie

    Arie Administrator Administrator Staff

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    Try this:

    1. Start Registry Editor; click Start, click Run, and then type regedit
    2. Locate the following key in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express
    3. In the left pane, click Outlook Express. Two values should be displayed in the right pane: one is Default, which has a value of Outlook Express, and the other is DLLPath, which contains the path to Msoe.dll on your computer.
    4. If the DLLPath value is not present, click Edit, point to New, and then click String Value.
    5. New Value #1 is displayed, with the text selected. Type DllPath, and then press the ENTER key.
    6. Double-click the new DLLPath value to open it. In the Value Data box, type the path to the Msoe.dll file on your computer, for example: <drive>:\PROGRAM FILES\OUTLOOK EXPRESS\MSOE.DLL
    7. Click OK, and then quit Registry Editor.
      [/list=1]
     
    Arie,
    #6
  8. 2002/05/05
    jaysam

    jaysam Inactive Thread Starter

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    OK did all that down to #3, and at the DLLPath I have

    Type:
    REG_EXPAND_SZ

    Data:
    %ProgramFiles%\Outlook Express\msoe.dll

    ....so I presume that's OK and nothing to do?

    Jay
     
    jaysam,
    #7
  9. 2002/05/07
    jaysam

    jaysam Inactive Thread Starter

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    .......by the way, still getting that original error pop-up, nothing is fixed yet.

    Cheers
    Jay
     
    jaysam,
    #8
  10. 2002/05/08
    Arie

    Arie Administrator Administrator Staff

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    Well, nothing much more that I can suggest.

    I would try:

    1. Running a Repair
    2. Reinstalling IE/OE
      [/list=1]
     
    Arie,
    #9
  11. 2002/05/08
    Kevin Lifetime Subscription

    Kevin Well-Known Member

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    What Arie said. That would be all I'd have to offer, too.
     
    Kevin,
    #10
  12. 2002/05/13
    jaysam

    jaysam Inactive Thread Starter

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    Eureka !!

    Found the answer from my local Guru, Peter of Acusel Computers.....

    In Outlook Express, click Tools>Options, General, near the bottom under Default Message Programs, "This application is the default Mail handler" needed to be greyed out.
    Done that, applied, and we're back on track to click on emails' contacts....

    Add that to your vast info bank!

    Cheers,
    Jay :D
     
    jaysam,
    #11
  13. 2002/05/13
    Kevin Lifetime Subscription

    Kevin Well-Known Member

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    On the 4th (above), I posted:

    Also see that Outlook Express is set as the default mail handler from Tools > Options

    I guess I should have been more explicit. Sorry.
     
    Kevin,
    #12
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