Have to restart explorer.exe to go into My Computer (HJT log)

Have to restart explorer.exe to go into My Computer

Hello,

I've been spending the last few hours getting rid of spyware that hit my computer. The point I am at now has nothing being detected by Adaware, Spybot or AVG Antivirus, however I am not able to open My Computer.

Everytime I try, I get an error asking me to Debug. The only way that I have found around this is to end the explorer.exe process, and run it again from the Windows directory. After I do that, it works fine.

I have to do this everytime my computer is restarted now, which is a pain. I have searched on this site and haven't found anything related to my problem. Would any of you know how to fix this?

Thanks.

 

Windows Version????????????

 

Windows XP Professional w/ SP2

 

Has no one come across this problem before?

 

I don't know what the answer to your problem is but until somebody comes up with an answer I might have a quicker way for you to restart explorer. In Task Manager click file>new task and type explorer. Or, as an alternative to that, start>run>explorer will do it too if the start menu is available.

 

Maybe some gremlin has hijacked your default shell program.

Run HiJackThis and see what gives.

 

I still haven't been able to come across any fix to the problem. I did, however, notice that when I go to some sites I'm automatically redirected to some "www.web-res.biz" site. This only happens to my computer, because it doesn't happen on my laptop.

One example is when I try to search for items on eBay. It'll redirect to that site when I click the Search button... Adaware, Spytbot and my AVG Antivirus still does not find anything on my computer with the current updates to those programs.

I've scanned my computer with HiJackThis, but I can't really determine what shouldn't be there. Here's the log:

Logfile of HijackThis v1.99.0
Scan saved at 1:15:47 PM, on 2/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Ian\LOCALS~1\Temp\Rar$EX00.772\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: BHO Class - {F6053709-5723-454E-AB9D-7FC7E681AFA5} - C:\WINDOWS\system32\WinTitle.dll
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe "
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by13fd.bay13.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O23 - Service: Adobe LM Service - Unknown - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Hopefully someone can help me out with this.

Thanks.

 

Thanks, TonyT. Removing the line

did the trick for both problems.

Thank you to all who responded!