Linksys router help

Hi guys & gals!

I will tell you what I am working with, and what I have done thus far.

I have 2 computers.
The one I am on now which is fine (a new dell w/ celeron, running XP).
The other is upstairs and is a compaq 800mhz running XP with about 300 ram.
It will not connect to the internet or AOL.

I have a Linksys wireless router.
I have a Linksys wireless network adapter connected to the my Dell. No problem. Worked pretty much instantly.

On my other computer, I ran the wizard to add the network adapter and connected it.

It tells me:
Wireless network connection (linksys),
speed: 11.0 Mbps,
Signal strength: very good,
status: connected.

I can do the ip ping and it replies 4 times. No problem.

I have reset my broadband connection (a few times).
I have done the ipconfig release.
I have taken down the firewall from windows XP and my other firewall software.

I have gone to the Linksys site and followed a dozen of their instructions, none of which have worked.
I have lowered the numbers (forgot what they called them) on the router set-up itself.

I have restarted my computer so many times.
I have uninstalled and reinstalled the software throught the XP wizard at least 3 times.

It will not let me connect to AOL or the internet through explorer.

I called the Linksys people and all I get is a girl in India who barely understands spoken English! She said she could not help me.

I know there is probably something simple I have not done yet that will fix this.

Any info would be greatly appreciated!!

Lorelei

 

Is WEP turned on?

Can IE get to 192.168.1.1 ?

 

I have had WEP turned on.
It was originally disabled. I enabled it. It still didn't work, so I disabled it back like it was before.

Yes, I can get to 192.168.1.1.
I can ping that same IP and get 4 replies.

I went to the Linksys site when I got IE to go to my IP #.
I followed the instructions they gave me about changing this and that off the Linksys support website. None of that seemed to work either.

Thanks for your reply!
Lorelei

 

Slow down here you have me confused now.

When you open Internet Explorer and type in the addess bar 192.168.1.1 do you get prompted for a user name and password?
Can you enter admin admin and get in?

If so there is no problem with communication from the PC to the Linksys.

If you can get to the configuration screen then post back and we will go to plan B

 

Hi,

Yes, I can get to the configuration screen.
I did a few things there as instructed from the Linksys site.
It didn't help.

Hit me with your recommendations!
Thank you for your reply!!
Lorelei

 

Ok let me see if I have the facts straight here.

You have 2 PCs connected to the Linksys Wireless Router.
Both PCs are connected via wireless correct?
The Dell downstairs and the Compaq upstairs.
The Dell connects fine and surfs fine.
What Model Linksys and what model cards?

I know you said you could get to the config screen but was this on the problem pc or the Dell?

I want to know if you can get to the config screen on both PCs or just the Dell.
Who is you internet service provider?

 

Ok let me see if I have the facts straight here.

You have 2 PCs connected to the Linksys Wireless Router. Yes
Both PCs are connected via wireless correct? Yes
The Dell downstairs and the Compaq upstairs. Yes
The Dell connects fine and surfs fine. Yes
What Model Linksys and what model cards? Linksys BEFW11S4V4 router and
Linksys WUB11 network adapters on both computers

I know you said you could get to the config screen but was this on the problem pc or the Dell? Problem PC (Compaq)

I want to know if you can get to the config screen on both PCs or just the Dell. Config on Compaq. Didn't need to on the Dell
Who is you internet service provider? Charter

 

Do this for me.

Click on Start > Run > Type cmd

At the cmd screen type c:\ipconfig /all >ipconfig.txt

Then brouse to the C drive and look for a text document called ipconfig.txt

Open it, copy the text and paste it here.

Should look something like this:

Windows IP Configuration



Host Name . . . . . . . . . . . . : p43200

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 4:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Marvell Yukon Gigabit Ethernet 10/100/1000Base-T Adapter, Copper RJ-45

Physical Address. . . . . . . . . : 00-0E-A6-AB-2D-B4

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 69.1.30.10

69.1.30.11

Lease Obtained. . . . . . . . . . : Saturday, January 15, 2005 6:05:43 PM

Lease Expires . . . . . . . . . . : Sunday, January 16, 2005 6:05:43 PM



Ethernet adapter Bluetooth Network Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)

Physical Address. . . . . . . . . : 00-50-F2-E8-79-99

 

The info you requested

Windows IP Configuration

Host Name . . . . . . . . . . . . : computer
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Local Area Connection 2:


Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : SMC EZ Card 10/100 PCI (SMC1211TX)
Physical Address. . . . . . . . . : 00-10-B5-B2-E3-99


Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Linksys Wireless-B USB Network Adapter v2.8
Physical Address. . . . . . . . . : 00-0F-66-0F-9B-76
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1


Thank you for your help.
Does this help you??

Thanks!
Lorelei

 

hi,
The thing with linksys is that their routers are automatically set up with no Manuel config . where is the router and where are the pc's ? . i.e 2nd floor and 1st floor ? as my experience as a network adm you can run into a dozen problems with linksys one being almost any florescent lighting wiring can cause a lot of interference and your network will not work do u have thick cement walls ?

 

<<<<linksys one being almost any florescent lighting wiring can cause a lot of interference and your network will not work do u have thick cement walls ?>>>


Yes, the computer that is working and that is where the DSL actually enters the house is in the basement where my office is.
There is a concrete block wall surrounding the basement and the other room is upstairs beyond a fairly thick (what used to be exterior) wall.

I have thought about moving the computer which is not working to be just above me in another room to see if that would fix it.

I just didn't know enough about configs and all to know if it was something I was doing wrong.

Thanks for the reply!
Lorelei

 

still not working

I still have not resolved this issue.

Anybody have anymore ideas?

Thanks in advance!

 

Ok, here is weird suggestion. Are you sure that there is only one signal that your Compaq picks up? Try to rename your SSID and make sure that it is your signal that the Compaq cannot use.

Put the Compaq physically next to the transmitting router so that at least interference is not the cause to see if you can get a connection. In fact, while it's there, use the wired connection to see if it works first to make sure that the TCP/IP on the Compaq is ok.