Windows 98 Machine: Excessive Pop Ups

I'm sure this has been discussed, but I'm looking for some quick recommendations.

I have a relative I'm going to see tomorrow. She said about 2 months ago, her PC started having horrible problems with excessive pop-ups. She has installed spybot and adaware. She runs these, deletes everything found. However, she can go onto the internet, and almost immediately, the pop-up problem resumes.

Can you guys recommend other stuff to try. Here is what I was going to do.

Install Norton AV 2005 (she has an older AV software)
Clear IE cache
Make sure she has the latest spybot and adaware
Scandisk
Defrag
Disk Clean-up

Any other recommendations?

As usual, thank you for any ideas or suggestions.

 

Google Toolbar

Give the Google Toolbar a try, it's free and includes an excellent popup stopper.

 

My best idea would be for your relative to post a HijackThis log, for any leftovers. While Spybot and Ad-Aware both do a fine job, HJT is used as a good cleanup. However, it is only a tool and doesn't label anything found as bad or good. Getting advice on what to remove is a good idea.

 

Will post a hijackThis log as soon as I can. Thank you for the reply.

 

Ok. Here is the hijacklog. However, note that I got the latest spybot, adaware, and NAV 2005. There were about 18 viruses detected by NAV and probably 150 items between spybot and adaware.

In any event, here is the hijack log. Let me know what you think.

Logfile of HijackThis v1.99.0
Scan saved at 4:43:59 PM, on 12/25/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPZTSB05.EXE
C:\WINDOWS\SYSTEM\HPHMON04.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SVRRUN.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\INTERNET\ICC\ICC32.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\HPHIPM11.EXE
C:\WINDOWS\DESKTOP\FOR PAM\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.begin2search.com/sidesearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.rev.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2search.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - _{20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\SYSTEM\HPHMON04.EXE
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe "
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [svrrun] C:\WINDOWS\svrrun.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe "
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe "
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - Startup: Rev.Net.LNK = C:\Program Files\Internet\icc\icc32.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/18fcb95f6f8d1bfc8d14/netzip/RdxIE601.cab

 

OK, we have been on the internet for maybe all of 60 seconds and the pop-up problem is still there! PLEASE HELP !!!!

Here are some of the pop-ups that occur a lot....

pop-ups from something titled targetnet.com
pop-up from something called tickle.com

 

Im Moving your post to our security area, Mark or another forum member will be glad to help, Hang in there.

 

Remove these items with HJT.

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.begin2search.com/sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2search.com/sidesearch.html
R3 - URLSearchHook: (no name) - _{20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O4 - HKLM\..\Run: [svrrun] C:\WINDOWS\svrrun.exe

Reboot, find the file "svrrun.exe" and delete it. It may be marked as 'Hidden" or 'System" to hide it.

As a general cleanup for 98SE, especially since Spybot and Ad-Aware found so much, you should Restart in Dos Mode and do these commands, reboot when done, and these folders will be rebuilt clean. The first command will appear to do nothing, it speeds things up.
smartdrv
deltree c:\windows\cookies
deltree c:\windows\history
deltree c:\windows\temp
deltree c:\windows\tempor~1
Type a Y that you want to delete, check for typos as this time.

Please post a new log after surfing a bit, to see if anything else show up.