Won't shut down at all

Hi, Win 2000 SP2 has just started refusing to shut down. I get either "it is now safe to turn off your computer" or it just reboots. I don't have a power switch on my box so I have been having to pull the plug out of the wall to turn it off.

I saw the post below about the person's monitor issue, but the fixes there seem to refer to WinXP. There was a mention of Roxio causing problems. I did attempt to install Roxio Easy Media Creator 7 but it was unsuccessful. There are several references to Roxio in my registry - should I delete these? Roxio doesn't appear in the "Add/Remove Programs" list.

The time this started happening was when I plugged in a second monitor - had mistakenly thought I needed just a splitter cable and ended up having the two monitors cloned. I've since installed a Matrox dual-head card and uninstalled my Nvidia drivers.

The other weird thing, which is probably not related since it started months ago, is that when I burn a CD with Nero, it crashes my system. It burns fine when I reboot though.

I have a gig of ram and my hardrive is partitioned into c: 23 gig (8 gig free) and d: 90 gig (67 free) plus a couple of smaller partitions too.

I'd be grateful if anyone could suggest something I may have missed.

Thanks in advance,
Jo

 

More

Actually, It's SP4 now.

I should also mention that I have run a de-frag and have done a registry cleanup. Neither has helped.

 

searched around a bit, found this, could be helpful. Have to be honest and say i havn't read to much into it as i'm about to head out for the night. Good luck,

http://support.microsoft.com/default.aspx?scid=kb;en-us;266169

-Charles

 

Thanks

Yes, I found that too after I had posted here. I think I'm going to have to uninstall my Matrox drivers although I'm not sure what to do for dual display then.

Hope you had a fun evening.
Jo

 

Easy Media Creator 7 should be fine. The mentioned Roxio problems were with earlier Roxio products like DirectCD and earlier programme suites such as Easy CD Creator 5. These were corrected by downloadable updates.

My money would be on Graphics drivers as well. Check for updates from the Matrox site.

 

Drivers

Thanks for replying Paul. The thing is, this problem started before I'd actually installed the Matrox card. I hadn't even ordered it yet, but other drivers seemed to disable themselves when I simply installed the split cable. I had to reinstall my Logitect keyboard and I still have no sound.

I really don't know why, unless it was the shock of having a new monitor plugged in that it hadn't seen before.

I think I'm going to try the go back to last good config and see what happens.

Jo