Outlook & WindowsFormsParkingWindow

As of today, whenever I close Outlook (XP version) on either my desktop (Win2000) or laptop (WinXP) I get a messagebox referring to WindowsFormsParkingWindow. The text is along the lines of:

The instruction at "0x0138a9fe" referenced memory at "0x016c38b8 ". The memory could not be "read ". Click OK to terminate the program

The memory addresses are different on the two PCs and clicking OK clears it.

The only common change I can think of was updating Steganos Security Suite from 7.0.7 to 7.0.9 last night. No extra message yesterday, but there is today.

Anyone else found this? I'll not even bother contacting Steganos as they didn't reply to my last support query (despite several chase-up emails).

 

start => run => eventvwr.msc and check your event logs. There should be entries related to those incidents with lots more detail.

When you find one, click it open, click on the icon below the up/down arrows to send a text copy to your clipboard, and paste the results here. If you have quite a few (probably) we only need to see a couple unless they are somewhat different in more than the memory location.

 

You have a .NET application hooked into outlook. This could be an outlook add-in, or an external program thats latching open windows. This is 'not normal'. What have you installed thats a .net app?

You should be getting a user.dmp or a mini.dmp or something when that happens. You can use the dump tool (in my sig below) to get analysis.

 

I cleared out the Event Viewer, opened Outlook, closed it and OK'd the messagebox. There's just one entry under System:

Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 11/12/2004
Time: 10:26:51
User: N/A
Computer: SBC-CZ2ELJN7P3L
Description:
Application popup: WindowsFormsParkingWindow: OUTLOOK.EXE - Application Error : The instruction at "0x0162a9fe" referenced memory at "0x01953890 ". The memory could not be "read ".

Click on OK to terminate the program

Any help?

 

I'll give it a try and post the results - need to download and install the MS debugging tools first.

 

Joe,

I've downloaded your tool but there's no DMP file anywhere on my hard drive

I've also downloaded and installed the debug tool on the link you gave, but I'm not sure how to use it.

As far as installed software, I updated MindManager (X5Pro) yesterday, but the problem reared it's head before. In fact, as that was an application installed just a week ago (and, on my laptop, where I found the problem first, it was the first time I'd run Outlook since) I went to the Mindjet website to see if there was an issue reported there - it wasn't, but there was an update so I tried it just in case - no change. My desktop has been running with MindManager for over a week with no Outlook issue until yesterday. As I said above, the only change to my desktop was updating Steganos Security. I can only assume the latest version has put a new hook into Outlook which isn't behaving.

 

Launch outlook.
open a dos prompt
cd\program files\debugging tools for windows
adplus -crash -pn outlook.exe

reproduce the phenomenon

ADPLUS will wake up and get snotty, writing out a DMP file with some horrifically long name. You want the OUTLOOK_SECOND_CHANCE_ACCESS_VIOLATION_blahlbah.dmp that will be created in the debuggers directory.

Run the dump tool on it, and lets see what we got.

Or, just uninstall that suspect software and see if the problem goes away.

 

I had to move the DMP file to the root of C: to get the debugwiz.exe to pick up the full path. When I did get it to run, it reports incorrect symbols. Notwithsatnding, here's the text of the file:

---START---
Opened log file 'c:\debuglog.txt'
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

Microsoft (R) Windows Debugger Version 6.3.0017.0
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\PID-1168__OUTLOOK.EXE__2nd_chance_AccessViolation__full_2004-12-12_13-16-09-405_0490.dmp]
User Mini Dump File with Full Memory: Only application data is available

Comment: '2nd_chance_AccessViolation_exception_in_OUTLOOK.EXE_running_on_SBC-CZ2ELJN7P3L'
Windows 2000 Version 2195 (Service Pack 4) UP Free x86 compatible
Product: WinNt
Debug session time: Sun Dec 12 13:16:09 2004
System Uptime: 0 days 3:41:23.364
Process Uptime: 0 days 0:06:44.000
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINNT;C:\WINNT\system32;C:\WINNT\system32\drivers
.............................................................................................................................................................
(490.9bc): Access violation - code c0000005 (!!! second chance !!!)
eax=00000000 ebx=00000001 ecx=00000000 edx=ffffffff esi=01b2a8c4 edi=01d438f8
eip=01a1a9fe esp=0012fd2c ebp=0012fd70 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
*** WARNING: Unable to verify checksum for ui.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ui.dll -
ui+0xa9fe:
01a1a9fe 8b17 mov edx,[edi] ds:0023:01d438f8=????????
0:000> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: ntdll!_PEB ***
*** ***
*************************************************************************
*** ERROR: Module load completed but symbols could not be loaded for OUTLOOK.EXE

FAULTING_IP:
ui+a9fe
01a1a9fe 8b17 mov edx,[edi]

EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff)
.exr ffffffffffffffff
ExceptionAddress: 01a1a9fe (ui+0x0000a9fe)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 01d438f8
Attempt to read from address 01d438f8

DEFAULT_BUCKET_ID: APPLICATION_FAULT

PROCESS_NAME: OUTLOOK.EXE

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx ". The memory could not be "%s ".

READ_ADDRESS: 01d438f8

BUGCHECK_STR: ACCESS_VIOLATION

THREAD_ATTRIBUTES:
LAST_CONTROL_TRANSFER: from 01ab997b to 01a1a9fe

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
0012fd70 01ab997b 00000000 00000000 00000001 ui+0xa9fe
0012fd8c 01abd5c4 01a10000 00000000 00000001 ui!Steganos::CreateUI+0x685db
0012fdc8 77f830e7 01a10000 00000000 00000001 ui!Steganos::CreateUI+0x6c224
0012fde8 77f8ee02 01abd52a 01a10000 00000000 NTDLL!LdrpCallInitRoutine+0x14
0012fe50 7c5969c3 00000004 00000001 00000000 NTDLL!LdrShutdownProcess+0x11d
0012ff14 78007cd8 00000000 00132fd4 78007c60 KERNEL32!ExitProcess+0x51
0012ff30 300011c9 00000000 00000004 00000008 msvcrt!exit+0xc0
0012ffc0 7c59893d 00000004 00000008 7ffdf000 OUTLOOK+0x11c9
0012fff0 00000000 3000109c 00000000 000000c8 KERNEL32!BaseProcessStart+0x3d


FOLLOWUP_IP:
ui+a9fe
01a1a9fe 8b17 mov edx,[edi]

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: ui+a9fe

MODULE_NAME: ui

IMAGE_NAME: ui.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 41ac5254

STACK_COMMAND: .ecxr ; kb

BUCKET_ID: ACCESS_VIOLATION_ui+a9fe

Followup: MachineOwner
---------

eax=00000000 ebx=00000001 ecx=00000000 edx=ffffffff esi=01b2a8c4 edi=01d438f8
eip=01a1a9fe esp=0012fd2c ebp=0012fd70 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
ui+0xa9fe:
01a1a9fe 8b17 mov edx,[edi] ds:0023:01d438f8=????????
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
0012fd70 01ab997b 00000000 00000000 00000001 ui+0xa9fe
0012fd8c 01abd5c4 01a10000 00000000 00000001 ui!Steganos::CreateUI+0x685db
0012fdc8 77f830e7 01a10000 00000000 00000001 ui!Steganos::CreateUI+0x6c224
0012fde8 77f8ee02 01abd52a 01a10000 00000000 NTDLL!LdrpCallInitRoutine+0x14
0012fe50 7c5969c3 00000004 00000001 00000000 NTDLL!LdrShutdownProcess+0x11d (FPO: [Non-Fpo])
0012ff14 78007cd8 00000000 00132fd4 78007c60 KERNEL32!ExitProcess+0x51 (FPO: [Non-Fpo])
0012ff30 300011c9 00000000 00000004 00000008 msvcrt!exit+0xc0 (FPO: [3,0,2])
0012ffc0 7c59893d 00000004 00000008 7ffdf000 OUTLOOK+0x11c9
0012fff0 00000000 3000109c 00000000 000000c8 KERNEL32!BaseProcessStart+0x3d (FPO: [Non-Fpo])
start end module name
01520000 01668000 SHDOCVW SHDOCVW.DLL Fri Nov 12 07:20:52 2004 (41946454)
019a0000 01a09000 sss7 sss7.dll Tue Nov 30 11:00:40 2004 (41AC52D8)
01a10000 01d0a000 ui ui.dll Tue Nov 30 10:58:28 2004 (41AC5254)
01e60000 01ea3000 channeltest channeltest.dll Tue Nov 30 11:02:30 2004 (41AC5346)
01ed0000 01f43000 Suite Suite.dll Tue Nov 30 10:59:11 2004 (41AC527F)
01f60000 02098000 Safe Safe.dll Tue Nov 30 10:59:54 2004 (41AC52AA)
020b0000 0213b000 PortableSafe PortableSafe.dll Tue Nov 30 11:00:17 2004 (41AC52C1)
02150000 02205000 EmailEncryption EmailEncryption.dll Tue Nov 30 11:00:08 2004 (41AC52B8)
02210000 022a4000 sseb sseb.dll Fri Nov 12 13:57:19 2004 (4194C13F)
022d0000 02479000 FileManager FileManager.dll Tue Nov 30 11:00:31 2004 (41AC52CF)
02490000 0258d000 PasswordManager PasswordManager.dll Tue Nov 30 10:59:25 2004 (41AC528D)
025a0000 0275d000 TraceDestructor TraceDestructor.dll Tue Nov 30 11:01:57 2004 (41AC5325)
02770000 0280d000 Shredder Shredder.dll Tue Nov 30 10:59:34 2004 (41AC5296)
02850000 02898000 slee slee.dll Tue Nov 30 10:58:34 2004 (41AC525A)
028a0000 028ce000 sleeapi sleeapi.dll Mon Jul 19 14:54:21 2004 (40FBD28D)
05750000 05758000 extensibility extensibility.dll Sat Jan 05 09:52:18 2002 (3C36CCD2)
05ca0000 05d54000 Lookout Lookout.dll Fri Jul 16 10:04:08 2004 (40F79A08)
05d60000 05d78000 inventures_olk inventures_olk.dll Fri Jul 16 10:04:06 2004 (40F79A06)
05d80000 05db6000 inventures inventures.dll Fri Jul 16 10:04:04 2004 (40F79A04)
05ed0000 05f32000 microsoft_office_interop_outlook microsoft.office.interop.outlook.dll Fri Sep 06 18:47:24 2002 (3D78EA2C)
05f40000 05f51000 MapiLib MapiLib.dll Fri Jul 16 10:04:03 2004 (40F79A03)
05fb0000 05fdb000 Mm5OutlookLinker Mm5OutlookLinker.dll Wed Oct 13 22:51:19 2004 (416DA357)
05fe0000 06020000 MmUtilities MmUtilities.dll Wed Oct 13 22:45:53 2004 (416DA211)
06020000 0610e000 mfc70u mfc70u.dll Sat Jan 05 12:36:32 2002 (3C36F350)
06110000 062d9000 BCGCBPRO670u BCGCBPRO670u.dll Wed Oct 13 20:48:51 2004 (416D86A3)
062e0000 06357000 msvcp70 msvcp70.dll Sat Jan 05 11:40:17 2002 (3C36E621)
063f0000 063f5000 Mm5OutlookLinkerEnglish Mm5OutlookLinkerEnglish.dll Wed Oct 13 22:51:24 2004 (416DA35C)
06ce0000 06d03000 RSABASE RSABASE.DLL Fri Nov 22 20:15:46 2002 (3DDE9072)
06d10000 06d42000 PDFMOutlook PDFMOutlook.dll Thu May 15 09:24:09 2003 (3EC34EA9)
06da0000 06f31000 gdiplus_6da0000 gdiplus.dll Tue Mar 02 17:38:12 2004 (4044C684)
06f60000 06f94000 lucene_net lucene.net.dll Fri Jul 16 10:04:05 2004 (40F79A05)
07660000 0766d000 custommarshalers custommarshalers.dll Fri Feb 21 02:46:05 2003 (3E5592ED)
07670000 07682000 custommarshalers_7670000 custommarshalers.dll Mon Sep 27 17:48:27 2004 (4158445B)
077f0000 077fd000 MSIDENT MSIDENT.DLL Thu Oct 03 01:24:52 2002 (3D9B8E54)
07800000 07806000 msidntld msidntld.dll Thu Aug 29 12:15:57 2002 (3D6E026D)
081f0000 0820f000 MSOERT2 MSOERT2.DLL Fri Oct 11 23:08:19 2002 (3DA74BD3)
08230000 0823e000 INETRES INETRES.DLL Fri Oct 11 23:08:35 2002 (3DA74BE3)
08340000 0834f000 secur32 secur32.dll Fri Jun 20 03:43:41 2003 (3EF274DD)
10000000 1000d000 tmhook tmhook.dll Thu Oct 19 01:56:51 2000 (39EE46D3)
10a70000 10a75000 microsoft_visualc microsoft.visualc.dll Fri Feb 21 12:49:35 2003 (3E56205F)
11000000 1100a000 lookoutaddin lookoutaddin.dll Fri Jul 16 10:04:07 2004 (40F79A07)
1a400000 1a47a000 URLMON URLMON.DLL Mon Oct 25 19:39:47 2004 (417D4873)
30000000 3000a000 OUTLOOK OUTLOOK.EXE Thu Sep 12 20:38:55 2002 (3D80ED4F)
30b00000 3146d000 MSO MSO.DLL Sat Jun 22 01:22:30 2002 (3D13C346)
34150000 34160000 OUTLRPC OUTLRPC.DLL Sat Feb 17 23:04:27 2001 (3A8F037B)
343e0000 34440000 RTFHTML RTFHTML.DLL Thu Oct 11 04:33:24 2001 (3BC51304)
345d0000 345e5000 OUTLMIME OUTLMIME.DLL Fri Oct 11 02:59:40 2002 (3DA6308C)
345f0000 34bfb000 OUTLLIB OUTLLIB.DLL Thu Nov 14 03:16:37 2002 (3DD31595)
350d0000 35153000 OUTLCM OUTLCM.DLL Thu Nov 14 03:24:21 2002 (3DD31765)
35160000 3517c000 OUTLPH OUTLPH.DLL Fri Nov 08 01:54:44 2002 (3DCB1964)
351d0000 35225000 EXSEC32 EXSEC32.DLL Tue Dec 10 18:45:59 2002 (3DF63667)
35240000 35258000 OUTLCMR OUTLCMR.DLL Tue Feb 27 01:16:54 2001 (3A9B0006)
35520000 355f1000 MSMAPI32 MSMAPI32.DLL Sat Jun 01 01:20:44 2002 (3CF8135C)
36440000 3645a000 IETAG IETAG.DLL Tue Feb 13 01:42:10 2001 (3A8890F2)
48000000 4807f000 RICHED20 RICHED20.DLL Thu Feb 08 23:51:06 2001 (3A8330EA)
50b70000 50ba4000 Office Office.dll Sat Jan 05 09:47:06 2002 (3C36CB9A)
51a70000 51af0000 diasymreader diasymreader.dll Fri Feb 21 18:21:36 2003 (3E566E30)
53760000 5376a000 cscompmgd cscompmgd.dll Fri Feb 21 11:55:32 2003 (3E5613B4)
5ec00000 5ec95000 INETCOMM INETCOMM.DLL Mon Jun 07 22:19:43 2004 (40C4DBEF)
60c90000 60cc6000 Vic32 Vic32.dll Thu Feb 22 14:44:37 2001 (3A9525D5)
61220000 6122b000 Msh_zwf Msh_zwf.dll Thu May 10 02:58:34 2001 (3AF9F5CA)
63000000 63096000 WININET WININET.DLL Tue Aug 24 04:31:58 2004 (412AB6AE)
63580000 6381c000 MSHTML MSHTML.DLL Mon Oct 25 19:38:53 2004 (417D483D)
69000000 6900c000 pstorec pstorec.dll Tue Nov 30 09:34:03 1999 (38439A0B)
69640000 6965f000 oleacc oleacc.dll Tue Nov 30 09:33:56 1999 (38439A04)
6b2c0000 6b2c5000 msimg32 msimg32.dll Tue Nov 30 09:33:31 1999 (384399EB)
6c920000 6c941000 mapi32 mapi32.dll Tue Nov 30 09:33:10 1999 (384399D6)
703d0000 703eb000 actxprxy actxprxy.dll Thu Aug 29 15:13:06 2002 (3D6E2BF2)
70440000 704cf000 mlang mlang.dll Thu Aug 29 15:13:06 2002 (3D6E2BF2)
70a70000 70ad9000 SHLWAPI SHLWAPI.DLL Fri Aug 20 23:01:15 2004 (412674AB)
70d00000 70e91000 gdiplus gdiplus.dll Tue Mar 02 17:38:12 2004 (4044C684)
71710000 71794000 comctl32 comctl32.dll Thu Aug 29 15:13:07 2002 (3D6E2BF3)
718c0000 71944000 shdoclc shdoclc.dll Thu Aug 29 15:13:07 2002 (3D6E2BF3)
719b0000 719b8000 shfolder shfolder.dll Thu Aug 29 15:13:07 2002 (3D6E2BF3)
732e0000 73305000 shim shim.dll Fri Jun 20 03:44:16 2003 (3EF27500)
74fd0000 74fee000 msafd msafd.dll Fri Jun 20 03:44:06 2003 (3EF274F6)
75010000 75017000 wshtcpip wshtcpip.dll Fri Jun 20 03:44:22 2003 (3EF27506)
75020000 75028000 ws2help ws2help.dll Tue Nov 30 09:31:09 1999 (3843995D)
75030000 75044000 ws2_32 ws2_32.dll Fri Jun 20 03:44:22 2003 (3EF27506)
75050000 75058000 wsock32 wsock32.dll Fri Jun 20 03:44:22 2003 (3EF27506)
75150000 7515f000 samlib samlib.dll Wed Mar 24 02:17:02 2004 (4060EF9E)
75170000 751bf000 NETAPI32 NETAPI32.DLL Thu Jun 10 17:58:10 2004 (40C89322)
751c0000 751c6000 netrap netrap.dll Tue Nov 30 09:31:07 1999 (3843995B)
759b0000 759b6000 lz32 lz32.dll Fri Jun 20 03:43:46 2003 (3EF274E2)
75ac0000 75ae8000 msls31 msls31.dll Tue Nov 30 09:30:57 1999 (38439951)
75e60000 75e7a000 imm32 imm32.dll Fri Jun 20 03:43:46 2003 (3EF274E2)
76620000 76630000 mpr mpr.dll Tue Jun 22 02:35:10 2004 (40D78CCE)
76b30000 76b6e000 COMDLG32 COMDLG32.DLL Fri Jun 20 03:43:43 2003 (3EF274DF)
770c0000 770e3000 cscdll cscdll.dll Fri Jun 20 03:43:42 2003 (3EF274DE)
770f0000 772ed000 msi msi.dll Sat Jan 26 10:16:47 2002 (3C52820F)
77320000 77337000 mprapi mprapi.dll Wed Dec 01 07:37:29 1999 (3844D039)
77340000 77353000 IPHLPAPI IPHLPAPI.DLL Fri Jun 20 03:43:42 2003 (3EF274DE)
77360000 77379000 DHCPCSVC DHCPCSVC.DLL Fri Jun 20 03:43:42 2003 (3EF274DE)
77380000 773a3000 adsldpc adsldpc.dll Fri Jun 20 03:43:42 2003 (3EF274DE)
773b0000 773df000 activeds activeds.dll Fri Jun 20 03:43:42 2003 (3EF274DE)
773e0000 773f5000 atl atl.dll Fri Jun 20 03:43:42 2003 (3EF274DE)
77400000 77408000 msacm32 msacm32.drv Wed Dec 01 07:37:29 1999 (3844D039)
77410000 77423000 msacm32_77410000 msacm32.dll Wed Dec 01 07:37:29 1999 (3844D039)
77430000 77440000 msasn1 msasn1.dll Wed Mar 24 02:17:00 2004 (4060EF9C)
774c0000 774d1000 RASMAN RASMAN.DLL Fri May 02 01:39:13 2003 (3EB1BE31)
774e0000 77513000 RASAPI32 RASAPI32.DLL Fri Jun 20 03:43:42 2003 (3EF274DE)
77520000 77525000 icmp icmp.dll Wed Dec 01 07:37:29 1999 (3844D039)
77530000 77552000 TAPI32 TAPI32.DLL Fri Jun 20 03:43:42 2003 (3EF274DE)
77560000 77568000 wdmaud wdmaud.drv Fri Jun 20 03:43:42 2003 (3EF274DE)
77570000 775a0000 winmm winmm.dll Wed Dec 01 07:37:28 1999 (3844D038)
775a0000 77630000 clbcatq clbcatq.dll Thu Mar 11 21:29:21 2004 (4050DA31)
777e0000 777e8000 winrnr winrnr.dll Wed Dec 01 07:37:27 1999 (3844D037)
777f0000 777f5000 rasadhlp rasadhlp.dll Wed Dec 01 07:37:27 1999 (3844D037)
77800000 7781e000 WINSPOOL WINSPOOL.DRV Fri Jun 20 03:43:41 2003 (3EF274DD)
77820000 77827000 version version.dll Fri Jun 20 03:43:41 2003 (3EF274DD)
77830000 7783e000 rtutils rtutils.dll Wed Dec 01 07:37:27 1999 (3844D037)
77840000 7787e000 cscui cscui.dll Fri Jun 20 03:43:41 2003 (3EF274DD)
77880000 7790e000 SETUPAPI SETUPAPI.DLL Fri Jun 20 03:43:41 2003 (3EF274DD)
77950000 7797a000 WLDAP32 WLDAP32.DLL Fri Jun 20 03:43:41 2003 (3EF274DD)
77980000 779a4000 dnsapi dnsapi.dll Wed Mar 24 02:17:00 2004 (4060EF9C)
779b0000 77a4b000 OLEAUT32 OLEAUT32.DLL Fri Jun 20 03:43:41 2003 (3EF274DD)
77a50000 77b3f000 OLE32 OLE32.DLL Thu Mar 11 21:29:21 2004 (4050DA31)
77bf0000 77c01000 ntdsapi ntdsapi.dll Fri Jun 20 03:43:41 2003 (3EF274DD)
77d30000 77da1000 rpcrt4 rpcrt4.dll Thu Mar 11 21:29:21 2004 (4050DA31)
77e10000 77e75000 USER32 USER32.DLL Wed Mar 24 02:17:00 2004 (4060EF9C)
77f40000 77f7b000 GDI32 GDI32.DLL Tue Jun 22 02:35:10 2004 (40D78CCE)
77f80000 77ffd000 NTDLL NTDLL.DLL Wed Mar 24 02:16:59 2004 (4060EF9B)
78000000 78045000 msvcrt msvcrt.dll Tue Mar 11 18:55:17 2003 (3E6E3115)
782c0000 782cc000 RNR20 RNR20.DLL Fri Jun 20 03:43:41 2003 (3EF274DD)
782f0000 78535000 SHELL32 SHELL32.DLL Sat Sep 18 09:24:57 2004 (414BF0D9)
79000000 7903e000 system_enterpriseservices system.enterpriseservices.dll Thu Jul 15 07:43:12 2004 (40F62780)
79040000 79085000 fusion fusion.dll Thu Jul 15 08:24:23 2004 (40F63127)
79170000 79196000 mscoree mscoree.dll Thu Jul 15 08:24:47 2004 (40F6313F)
791b0000 79416000 mscorwks mscorwks.dll Thu Jul 15 08:28:14 2004 (40F6320E)
79430000 7947d000 mscorjit mscorjit.dll Thu Jul 15 08:25:02 2004 (40F6314E)
79510000 79523000 mscorsn mscorsn.dll Fri Feb 21 02:43:44 2003 (3E559260)
79550000 79574000 system_runtime_serialization_formatters_soap system.runtime.serialization.formatters.soap.dll Thu Jul 15 07:41:31 2004 (40F6271B)
79620000 79636000 system_enterpriseservices_thunk system.enterpriseservices.thunk.dll Thu Jul 15 07:43:04 2004 (40F62778)
79640000 79692000 system_runtime_remoting system.runtime.remoting.dll Thu Jul 15 07:42:27 2004 (40F62753)
796c0000 796d6000 system_security system.security.dll Thu Jul 15 07:41:10 2004 (40F62706)
79780000 7998c000 mscorlib mscorlib.dll Thu Jul 15 08:11:51 2004 (40F62E37)
79990000 79ccc000 mscorlib_79990000 mscorlib.dll Mon Sep 27 17:51:20 2004 (41584508)
79e40000 79e48000 accessibility accessibility.dll Fri Feb 21 03:15:54 2003 (3E5599EA)
7a000000 7a01a000 system_directoryservices system.directoryservices.dll Thu Jul 15 09:51:32 2004 (40F64594)
7a090000 7a1c6000 system_web system.web.dll Thu Jul 15 10:02:05 2004 (40F6480D)
7a2a0000 7a2b2000 system_web_regularexpressions system.web.regularexpressions.dll Thu Jul 15 09:47:53 2004 (40F644B9)
7a6e0000 7a820000 system_data system.data.dll Thu Jul 15 10:01:45 2004 (40F647F9)
7b0a0000 7b1ce000 System System.dll Thu Jul 15 10:01:54 2004 (40F64802)
7b1d0000 7b3b0000 System_7b1d0000 System.dll Mon Sep 27 17:47:47 2004 (41584433)
7b490000 7b506000 system_drawing system.drawing.dll Thu Jul 15 10:02:03 2004 (40F6480B)
7b510000 7b5de000 system_drawing_7b510000 system.drawing.dll Mon Sep 27 17:51:06 2004 (415844FA)
7b610000 7b808000 system_windows_forms system.windows.forms.dll Thu Jul 15 10:02:20 2004 (40F6481C)
7b810000 7baf2000 system_windows_forms_7b810000 system.windows.forms.dll Mon Sep 27 17:48:46 2004 (4158446E)
7bc10000 7bd5a000 system_xml system.xml.dll Thu Jul 15 10:02:39 2004 (40F6482F)
7bd60000 7bf62000 system_xml_7bd60000 system.xml.dll Mon Sep 27 17:50:14 2004 (415844C6)
7c000000 7c054000 msvcr70 msvcr70.dll Sat Jan 05 11:37:24 2002 (3C36E574)
7c0f0000 7c151000 USERENV USERENV.DLL Tue Aug 05 23:14:10 2003 (3F302C32)
7c2d0000 7c332000 ADVAPI32 ADVAPI32.DLL Wed Mar 24 02:17:00 2004 (4060EF9C)
7c340000 7c396000 msvcr71 msvcr71.dll Fri Feb 21 12:42:20 2003 (3E561EAC)
7c570000 7c623000 KERNEL32 KERNEL32.DLL Tue Jun 22 02:35:10 2004 (40D78CCE)
7c740000 7c7c7000 CRYPT32 CRYPT32.DLL Wed Mar 24 02:17:00 2004 (4060EF9C)
7ca00000 7ca23000 rsaenh rsaenh.dll Fri Oct 18 07:17:02 2002 (3DAFA75E)
Closing open log file c:\debuglog.txt
---END---

My untrained eye picks up references to a problem with Steganos...

 

My untrained eye picks up references to a problem with Steganos...

You are correct sir. UI.DLL is causing your crash. Since it literally has the word ui!Steganos::CreateUI right in it.. no need to think very hard about it.

Take that DMP to steganos and tell them to fix thier bug.

As a side note, that is a common bug for .NET programmers, its caused by being sloppy with custom user control. Google for that WindowsFormsParkingWindow, youll find a bazillion hits on programmers trying to figure out what they did wrong.

 

Joe,

Thanks. I've reported the bug to them, though I'll wait until I get a reply before firing that dump to them. The last time I needed their support, they weren't very forthcoming.

Thanks again.

 

Steganos have responded and agreed it's a bug in their program. The fix is to uncheck the Staganos_SSS7_SEE AddIn within Outlook. Fixed! They say they'll be issueing an update to fix the bug properly asap.

 

Thanks for the update.

 

v7.1 released which seems to address the issue - I've been able to re-add the add-in without the problem reappearing on my laptop (WinXP) - will check tonight on my desktop (Win2k).