error when trying to install Norton

Hi can someone help me I'm trying to install Norton 2004 antivirus on my computer windows 98 SE . and I keep getting a error message telling me. The file "\ccSetMgr.exe is missing won't let me install norton .

Thank you

 

Have you had it on before and are trying a reinstall or is this the first time?

What media are you trying to install from?

 

norton error

I had it on and my auto pertection stop working so I took it off and tryed reinstalling it and that the error message I get

 

As an OEM i put Nortons Internet Security (containing Norton Antivirus) on all PCs i build and i also sell it by the truckload to other clients.

From experience so far, Nortons 2004 does not always work correctly in Windows 98 and much prefers 2000 and up.

Also a common reason i have had problems installing NAV is if the PC already has a virus on it. The best way if it is at all possible, to remove a virus from a hard drive that is infected and wont accept antivirus software, it to put the drive in another PC as a secondary drive and scan it from there. Make sure the other PC has the latest virus definitions and it will be safe to do.

You already having a virus could also explain why auto protect stopped working the first time.

If you cant put your drive in another PC to scan it for viruses or dont wish to try that, try this free stand alone antivirus scanner provided by McAfee.

It is called stinger and will remove most curent well known viruses.

Link:

http://vil.nai.com/vil/stinger/

 

Bob,

My Norton 2003 SystemWorks recently stopped the auto protect also. All I did was unistall 2003 completely and reinstall. Everything works just fine now. You may want to give that a try.

Mike

 

Symantec recently issued some new updates that have to do with SP2 for XP. I winder if that is causing the auto-protect to quit on the older OSes? Try running Live Update manually. You may be prompted for a reboot. I have had several instances where Norton has acted goofy until a manual Live Update was run and the PC rebooted- as if Norton is trying to tell us that it needs some attention, but doesn't know how!

I wouldn't uninstall Norton and reinstall except as a very last resort, and if you go this route, disconnect from the Internet! Then reconnect and run Live Update over and over until there is nothing left. That may be what solved the problems mentioned- after reinstalling, LU was able to download and install, and got the reboot it wanted.

Johanna

 

Next time you have a problem with AutoProtect, make sure AutoProtect is checked in Options on the Norton AV program window.

 

norton error

I called Norton and they walk me through some changes nothing work they said there are some files missing on cd so there sending me a new one . Since then I loaded Zone Alarm and its working great.

thank you all for your help.

 

Bob,

Good to hear that Norton's is sending you a new disk. Thanks for the update.

Mike

 

norton error

where is this found
Intrusion Detection


anyway norton sent me a new cd recieve it today 2005

 

norton error

ok I have the stand alone

thank you

 

Norton reinstalls don't work-tech help uselss

I will try to give the short version of my Norton Nightmare. It started with one error message in Live Update (cc files corrupted). Message recommended uninstall, reinstall. Didn't work. After 5 tech calls, uninstalls and attempted reinstalls of System Works & Personal Firewall (both 2004), neither program could be reinstalled . (I spent at least 9 hours on the phone with techs who could not correctly pronounce English words!) Supposedly files were missing. I was directed to edit the registry, delete folders, etc- even told Norton was not compatible with XP SP2. Problems escalated and my spam program wouldn't work. Finally with the 6th call I got the rep to agree to replace NSW and the anti-virus program. I'm confused about whether they will replace the firewall. I cannot believe the problems I have had over this isssue. My computer is now unprotected until I get the replacement CDs. After checking many sites about Norton problems, I can't believe that there are so few media stories about these issues. This situation is a rip-off of their customers. I just sent some letters about the issue to their corporate offices, but I don't expect a reply. I just want to know how Norton can still be getting rave reviews for its programs when so users are having so many problems!

 

norton error

I had the same problem on my windows 98 SE machine and they sent me a new cd 2005 which I never replace it on windows 98 SE machine I put Zone Alarm on the 98 computer and it works great . I have norton on my othere 2 computers Windows xp sp2 works great I'll replace the 2004 with the one they sent me 2005 on the xp machine but not for awhile everything on xp machine is runing to good to change now .

 

Norton didn't work on my computer with XP

I didn't want to make my reply too long, so I didn't include info on my computer. I have a Dell Pentium III, running Xp with SP2 installed. Before he hung up on me,the first tech told me Norton wasn't compatible with SP2. I also have pest Partol which I run periodically. I went to PcPitstop to scan for viruses to see if that was the problem, and not the Norton programs. The site reported no viruses. PestPatrol reported a few programs, but nothing significant and I have now deleted those.

 

norton error

Problem I got now with norton I have norton scan my email for virus when I download now I get a error message and it stops downloading my mail and I have to go into Norton in option and uncheck it to stop it from scaning my email and my email downloads with no problem.