Email Problems with Netscape 7.2

We recently upgraded from Netscape 4.78 to Netscape 7.2. We use Windows XP and have user accounts set up for each family member. My wife and I have separate user accounts in XP. We have always shared an email address. When using Netscape 4.78 it did not matter which XP user downloaded the email both would see the new email. If one person deleted email, it would be deleted in both XP user accounts. In Netscape 7.2, we are unable to do this. We paid the $9.95 for email support through Netscape but the only solution they could come up with is to leave the email on the server. If you do this however even though both my wife and myself have access to the email, what one person does such as deleting mail is not carried through to both user accounts as it was in 4.78. We find this unsatisfactory. There must be a solution to our problem other than leaving the email on the server.

 

Welcome to the Forum, thevbref!

thevbref,

You and your wife can share the Mail Account by pointing your server settings to the same path. This is how:

Open Mail & Newsgroups, then click on:
Edit | Mail & Newsgroups Account Settings | Server Settings
In the right panel scroll down to "Local directory "
That field should point to the path to your Mail Account folder
Click on the "Browse" button to find the correct path

You can point her "Local directory" path to your account or vice versa, or you can move the Mail folder to, e.g., C:\Mail, and both of you point your "Local directory" path to C:\Mail.

Let us know if you have further questions.

Ramona

 

That was one of the things Netscape had me try. However, in Windows XP when I am in my user account and I try to browse for my wife's local directory it is not there. If I go into her Windows XP user account then my local directory is not there when I do a browse in Netscape. Netscape also does not allow you to edit the directory mail path. Is there an external way to edit these mail paths?

 

thevbref,

If this is the way Netscape told you to set up the accounts in order to share the same Mail Account, then they were quite correct. I don't run Windows XP so not familiar with its user accounts, however, I don't understand your inability to edit the Local directory path.

When you click on the Browse button in the Server Settings, then an Explorer directory should come up. You can then navigate to your Mail Account path, click on the folder, e.g., pop.isp.com, then click OK. That path should then show in the Local directory field. To see the end of the path, click anywhere in the field, then press the "End" button on the Keyboard. What happens when you try to edit the path?

EDIT:
You might try editing your wife's prefs.js file to change the path to your Local directory path:

Exit Netscape & Quick Launch:
Open WordPad, and then File | Open, and navigate to your wife's prefs.js file
Use WordPad, as it has a "Find" and "Replace" feature
The prefs.js file is located in the salted (*.slt) folder

Change your wife's path:
FROM:
C:\\Documents and Settings\\WinXP_profile_name\\Application Data\\Mozilla\\Profiles\\herNSProfile\\her.slt\\

TO:

C:\\Documents and Settings\\WinXP_profile_name\\Application Data\\Mozilla\\Profiles\\yourNSProfile\\your.slt\\

Note the double back slashes ( \\ )

In WordPad click on Edit | "Find "
When the first instance of your wife's path is found, then click on Edit | "Replace ", and copy the new path in the "Replace with" field
Continue until you have replaced each instance of your wife's path with your own path
When all paths have been changed, then click on File | Save

Ensure that you back up both Profiles before starting the edit.

I hope this might help, but as you are unable to edit the Local directory path, I can't guarantee it.

Ramona

 

I was finally able to share an email address by setting up a C:\Mail folder that we both share. When one of us downloads the new emails off the server we both see it now. It doesn't matter which XP User downloads it. The only remaining problem now is that if I download the email while in my XP user account and delete the junk emails and then my wife goes in through her XP user account and views emails the emails that I deleted are still there. Why won't it delete them completely?

 

Email

As it turned out I had to go back to just saving messages on the server. Messages were getting lost when I created a Mail folder on the C drive.

Our next problem is more of a concern right now. When we receive emails with pictures inline. We only get a box with an X in it where the picture should be in the message. The pictures are listed in the attachments box in the upper right corner of Netscape mail. You can click on the attachment link and then see the picture but I wish the picture would show up in the message as they did in Netscape 4.78. The "View Attachments Inline" is checked so I know that is not the problem. Also, the view message as original HTML is also checked. Any solutions?