Netscape 7.2 stopped working.

I had to re-install Netscape 7.2 (previously installed over 7.1) after I was forced to run PC recovery (PC wouldn’t start). The recovery screen told me that it will leave my data files, but I will have to re-install all my programs.
I ran install program for NS 7.2 a few times in many different ways with different options, but every time when I click on Navigator or Mail, the programs just ignore me.
I am not getting splash screens, not even error messages.

Any help is greatly appreciated.

Max

 

Welcome to the Forum, maxvaldman!

Max,

Uninstall Netscape 7.2 using Add/Remove. Then look in the GRE folder (if there is one) and also delete the 1.4f_2003062408 Folder, located here:
C:\Program Files\Common Files\mozilla.org\GRE\1.4f_2003062408

If there is a 1.7.2_2004080415 Folder, delete it also. There shouldn't be, but to cover all bases...

Next: Delete the Netscape Folder in Program Files, located here:
C:\Program Files\Netscape\Netscape

REBOOT YOUR PC

Now reinstall Netscape 7.2, and see if you can access your Profile now. I am assuming that your Profile is in the default location, correct? See: Profiles Folder Location

Post back with any further questions.

Ramona

 

Thank you!

Ramona,

Thank you very much, it worked. I didn't have 1.4f_2003062408 file, but I did have 1.7.2_2004080415, even after uninstall. As soon as I deleted the file and installed NS again, all my e-mail folders came back.

Thank you.

Max

 

Max,

That's great news! Glad all is copacetic with your Mail...

Ramona

 

Netscape 7.2 problems

TO: Ramona: I follow your steps described in the message below. My NS 7.2 is working now. I recommend others have the same problem follow your prescriptions. Thanks very much.
ltchang

 

Welcome to the Forum, ltchang!

ltchang,

I'm delighted to hear that you were able to get Netscape working by following my guideline.

Happy browsing,

Ramona