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control panel unusable

Discussion in 'Windows XP' started by soccerstar22003, 2004/11/08.

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  1. 2004/11/08
    soccerstar22003

    soccerstar22003 Inactive Thread Starter

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    ok i am using windows xp and recently my comtrol panel stopped working. i can use it for a little bit and then i get an error. i found that the one point i will always get the error is when i use the back button to go back to the main page. this is a picture of the error and when i called dell they said they couldn't fix it and when i talked to microsoft they said talk to dell.

    http://www.robbiesweb.com/control_panel.bmp

    thats a picture of the error. :confused:
     
  2. 2004/11/08
    soccerstar22003

    soccerstar22003 Inactive Thread Starter

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    also i went into the even viewer just now and saw the error for explorer.exe and here is the information


    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 11/8/2004
    Time: 3:34:48 PM
    User: N/A
    Computer: BEDROOM
    Description:
    Faulting application explorer.exe, version 6.0.2900.2180, faulting module shell32.dll, version 6.0.2900.2180, fault address 0x00022aa0.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 65 78 70 ure exp
    0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
    0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
    0028: 30 30 2e 32 31 38 30 20 00.2180
    0030: 69 6e 20 73 68 65 6c 6c in shell
    0038: 33 32 2e 64 6c 6c 20 36 32.dll 6
    0040: 2e 30 2e 32 39 30 30 2e .0.2900.
    0048: 32 31 38 30 20 61 74 20 2180 at
    0050: 6f 66 66 73 65 74 20 30 offset 0
    0058: 30 30 32 32 61 61 30 0d 0022aa0.
    0060: 0a .
     

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  4. 2004/11/08
    Welshjim

    Welshjim Inactive

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  5. 2004/11/09
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #4
  6. 2004/11/09
    soccerstar22003

    soccerstar22003 Inactive Thread Starter

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    ok well searching google didn't really help...i think i might've figured out the problem but i'm still not sure. i tried downloading that program u posted but the link is messed up and gave me a php file to download so if you could find a link ot it or something that would help
     
  7. 2004/11/09
    maggie

    maggie Inactive

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    Will any of these work?
    Add/Remove Programs appwiz.cpl
    Display Properties desk.cpl
    Internet Options inetcpl.cpl
    Sound and Audio mmsys.cpl
    Network Connections ncpa.cpl
    Power Options powercfg.cpl
    User Accounts nusrmgr.cpl
    System Properties sysdm.cpl
    Automatic Updates wuaucpl.cpl

    Mine messed up once because I had upgraded to XPSP1 and didn't update Style XP. Not the same it was error 420 or something like that.
     
  8. 2004/11/10
    Arie

    Arie Administrator Administrator Staff

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    Try it again. I've added a P.S. that should help.
     
    Arie,
    #7
  9. 2004/11/13
    Dez Bradley

    Dez Bradley Inactive

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    The first things that popped into my head when i read his post were:

    A corrupt control panel applet in control panel, put there by something he installed recently, uninstalling the offender should fix it.

    And i dunno, but am i alone wondering if it may not be adware in the machine affecting explorer, which of course control panel also uses to display itself. Some adware or BHOs, especially search bars attach themselves not only to IE but to Windows Explorer.

    Try a scan for adware using Adaware or Spybot. Just to see what happens. I may be wrong. Also a virus scan with up to date virus defs may discover something! All else fails try a repair install of Windows. If you need help on how to, ask.

    :)
     
    Last edited: 2004/11/13
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