Shutdown Slowdown

When ever I shutdown my computer, It takes about 5 minutes, sometimes 10 minutes to actually turn off.
All the time , while it's turning it's self off, boxes pop up, saying particalar programs are not responding, and if I click "END NOW" I might lose saved data.

What should I do?

 

Hello Nic,

Do you leave any program open before shutting down? What's running when you want to shut down? Bring up Task Manager before and make a note of running processes. Bring up TM by hitting ctl -shift - esc and the process tab.

Losing Data:
Lets say you were working on a Word doc and decided to shut down. If you didn't close out the doc, then you would lose data - the contents of that doc or the changes/additions you made.

Otherwise that message about "losing data" is a generic one - meaning that if you closed out what you were working on, safe to ignore.

Regards - Charles

 

Hello,

- Yes, but it is only Spysweeper, & norton Antivirus

- I understand that if you try and shut down while you are using a program like word for instance, you would lose your data, but I don't do that, I make sure that all programs like that are closed (with the two exceptions above)

- My computer hasn't always done this, & it's not even 10 months old yet. So I don't want to ignore it, I would like to keep my computer in pristine working order.

Regards,

Nic

 

Hi Nic,

Need info on what's running -Do this: In this thread http://www.windowsbbs.com/showthread.php?t=36210 in post #4, Newt gives instructions on using tasklist.exe, that will show you what processes and applications are running. Post the results here if you have any questions.

Regards - Charles

 

Hi,

I did what you said, but it didn't work. So I downloaded Tasklist.exe, just incase I didn't already have it and tried again. But it still didn't work.

When I typed the info (tasklist /svc > c:\tasklist.txt) into CMD Prompt, and pressed return, the prompt screen goes blank for a few seconds, then inserts a new line saying.

What is going wrong?

Regards,

Nic

 

Hi Nic,

Nothing went wrong - look for the .txt file tasklist.txt on the HD.

Also look at this site on XP shutdown problems http://aumha.org/win5/a/shtdwnxp.htm

Regards - Charles

 

Oh right, I see.

Here is the tasklist.txt contents.

Image Name PID Services
========================= ====== =============================================
System Idle Process 0 N/A
System 4 N/A
smss.exe 640 N/A
csrss.exe 712 N/A
winlogon.exe 736 N/A
services.exe 780 Eventlog, PlugPlay
lsass.exe 792 NtLmSsp, PolicyAgent, ProtectedStorage, SamSs
svchost.exe 936 DcomLaunch, TermService
svchost.exe 996 RpcSs
svchost.exe 1036 AudioSrv, BITS, Browser, CryptSvc, Dhcp,
dmserver, ERSvc, EventSystem,
FastUserSwitchingCompatibility, helpsvc,
Iprip, lanmanserver, lanmanworkstation,
Netman, Nla, RasAuto, RasMan, Schedule,
seclogon, SENS, SharedAccess,
ShellHWDetection, srservice, TapiSrv,
Themes, TrkWks, W32Time, winmgmt, wscsvc,
wuauserv, WZCSVC
svchost.exe 1080 Dnscache
svchost.exe 1208 LmHosts, RemoteRegistry, SSDPSRV, upnphost,
WebClient
spoolsv.exe 1400 Spooler
CCEVTMGR.EXE 1428 ccEvtMgr
ati2evxx.exe 1584 Ati HotKey Poller
cisvc.exe 1600 cisvc
inetinfo.exe 1648 IISADMIN, W3SVC
Runservice.exe 1696 LicCtrlService
MDM.EXE 1752 MDM
msdtc.exe 1848 MSDTC
NAVAPSVC.EXE 1880 navapsvc
retrorun.exe 1940 RetroLauncher
tcpsvcs.exe 2032 SimpTcp
svchost.exe 176 stisvc
Tablet.exe 212 TabletService
wdfmgr.exe 276 UMWdf
mqsvc.exe 544 MSMQ
mqtgsvc.exe 112 MSMQTriggers
alg.exe 1128 ALG
svchost.exe 2128 HTTPFilter
wbload.exe 2284 N/A
explorer.exe 2616 N/A
Apoint.exe 2716 N/A
ico.exe 2724 N/A
HKServ.exe 2744 N/A
ezSP_Px.exe 2764 N/A
atiptaxx.exe 2816 N/A
ccApp.exe 2828 N/A
ctfmon.exe 2844 N/A
MsgPlus.exe 2860 N/A
OneTouch.exe 2884 N/A
MXOALDR.EXE 2920 N/A
Apvfb.exe 2936 N/A
ApntEx.exe 2952 N/A
DslStat.exe 2960 N/A
dslagent.exe 2972 N/A
msnappau.exe 3004 N/A
jusched.exe 3052 N/A
realsched.exe 3060 N/A
hpcmpmgr.exe 3084 N/A
SpySweeper.exe 3116 N/A
ypager.exe 3188 N/A
HKWnd.exe 3192 N/A
CursorXP.exe 3228 N/A
msmsgs.exe 3336 N/A
msnmsgr.exe 3356 N/A
PcfMgr.exe 3404 N/A
TabUserW.exe 3564 N/A
WkCalRem.exe 3572 N/A
hptskmgr.exe 3636 N/A
opera.exe 1820 N/A
msimn.exe 3260 N/A
iexplore.exe 3512 N/A
cidaemon.exe 3248 N/A
cidaemon.exe 2508 N/A
dllhost.exe 3276 COMSysApp
davcdata.exe 3996 N/A
cmd.exe 320 N/A
tasklist.exe 2628 N/A
wmiprvse.exe 2708 N/A


Is this of any help?

 

Nic99, you seem to have lots of things running that you can possibly do without on a normal boot up.

Go to Start > Run and type in msconfig (press enter) and then click on the "Startup" tab. Untick some or all of those items and test to see if your shutdown problem improves. Many time it's that simple. Once you isolate the offending program or programs, then you should use other means to keep it from starting automatically. Either look within the program or check your "Startup" folder under your logged on identity.

Mine is located at C:\Documents and Settings\Owner\Start Menu\Programs\Startup

Substitute your identity if different.

Edit: BTW, as a test you should try booting to Safe Mode and see if you can shut down from there without any problems.

 

Hi Nic,

Yes, lots running. Check your startups at these sites:

http://www.answersthatwork.com/Tasklist_pages/tasklist.htm
http://www.windowsstartup.com/wso/search.php

Regards - Charles

 

Hi Nic,

This is HP "stuff ", not sure exactly what its for, I'm almost certain that these are at least one set of processes that's giving you the "can't end" message:

hpcmpmgr.exe 3084 N/A
hptskmgr.exe 3636 N/A

This is an example of what needn't run on startup: realsched.exe 3060 N/A This is Realplayer.

Regards - Charles