A Firewall and Netscape 7.2

I have attempted to install Netscape 7.2 from a disk onto my Gateway computer (WIN98) several times, have gone through every procedure offered here and failed each time.

When clicking NS icon on desktop all I get is a flash and no Netscape browser each and every time.

Now, one thing I have not done is to disable a Firewall. What is a firewall and how do you disable it? I have read off the Netscape site that a firewall will interfere with installation. I have Norton System Works 2000, but no firewall is listed.

If anyone, including Ramona, has an answer I would be happy.

 

Indycolt,

What errors, if any, did you receive during the install of Netscape 7.2?
Was the install without error, but the issue is that you can't start Netscape?
Have you uninstalled Netscape 7.01?

If you did uninstall 7.01, did you also delete the C:\Program Files\Netscape\Netscape folder?

Did you reboot the PC before installing 7.2?

Are you using the same Profile as you used with 7.01?

There shouldn't be a GRE folder for Netscape 7.01, but look here:
C:\Program Files\Common Files\mozilla.org\GRE
Do you have any files other than 1.7.2_2004080415

Lemmeno,

Ramona

 

Indycolt,

Just realized I didn't answer your Firewall questions. If you don't know what it is, then you most likely don't have one. ZoneAlarm is a Firewall, and freeware. It keeps hackers from getting into your PC from a back door, etc. You can determine what, if any programs you want to access the Internet, and when, etc. If you don't have one, then I strongly recommend that you do install a Firewall.

You can get the Free ZoneAlarm, Versions 5.1.033, or you may want to do a Google search on other programs. You will find that ZA is highly rate...

Ramona

 

What errors, if any, did you receive during the install of Netscape 7.2? NONE
Was the install without error, but the issue is that you can't start Netscape? >I DON'T THINK ERRORS OCCURED.
Have you uninstalled Netscape 7.01?> YES

If you did uninstall 7.01, did you also delete the C:\Program Files\Netscape\Netscape folder? >YES

Did you reboot the PC before installing 7.2?>YES

Are you using the same Profile as you used with 7.01? >YES

There shouldn't be a GRE folder for Netscape 7.01, but look here: >THERE IS NO GRE FOLDER NOW.

Do you have any files other than 1.7.2_2004080415 >THERE MAY BE NS 4.7 FILES AND A COMMUNICATOR FILE, BUT AREN'T THEY IMPORTANT? DON'T THEY CONTAIN MAIL ADDRESSES, SAVED MESSAGES, ETC? I DO NOT HAVE FILE 1.7.2_2004080415 NOR DO I HAVE A FIREWALL ACCORDING TO YOUR LATEST POST.

 

I don't know about Norton System Works 2000 , but it should work fine in Win 98.
Now, that we know that, I would like to know if you used the Add/Remove to uninstall 7.01. I assume that you did.
Now, if things went more or less normally, you should have NS7.2 installed in the same Program Files\Netscape neighborhood. Do you find a program there?
Abd, is your profile in C:\Windows\Application Data\Mozilla\Profiles ?
1.7.2_2004080415 should be the only folder in Program Files\Common File\mozilla.org\GRE. You cannot operate NS7.2 without that folder.
And, by the way, all the other important files are nowhere near the GRE folder.
If you have that folder, and deleted it, fish it out of the trash, and try again. If you don't have it I would uninstall 7.2, and try to install it again. Make sure that you have the 1.7.2... folder before you try to start NS7.2

 

RE: Westside

Thank you for your reply. Since I am now operating on NS 7.01 I do not have that profile 1.7.2_2004080415 and the GRE program file and the NS browser operates just fine.

I will attempt your suggestion of uninstalling 7.01 again and reinstalling 7.2 from the disk as suggested. I will attempt to install the proper program in the right file as you indicated.

Thank you and wish me luck.

 

If you want to stop the yo-yo technique, you can do what I did. You can create a new folder, let's call it Netscape7.2, and select to install 7.2 in that folder. I have 7.1 and 7.2, and neither one is installed in the default location. In case you don't know or others, you create a profile, by right clicking on an empty are of the list of application, and select New|Folder, which can rename as you wish.
Then, when the installation begins, make the appropriate changes for the installation to go in that location. And, a new profile should be created.
If you do this, you can keep 7.01 until we are sure that 7.2 works ok.
I will give you this link to help you with your different manipulations. I did the separation of Netscape and Mozilla hack , and NS7.1 and 7.2 don't seem to know that they know that each other exist. And, I have had no problem at all.

 

Westside:

I now feel like a dummy and also a little insecure about your instructions.

>>>" Then, when the installation begins, make the appropriate changes for the installation to go in that location. And, a new profile should be created.
If you do this, you can keep 7.01 until we are sure that 7.2 works ok.
I will give you this link to help you with your different manipulations. "<<<

I am able to remove NS 7.01 from my computer and reinstall with ease. I have a disc for 7.01 and it installs with ease. So, losing 7.01 is no problem. I have gone through this many a time.

The problem is 7.2. When I remove 7.01 completely, 7.2 installation is apparently not clean, thus making it of no use.

I am not sure about the statement in your instructions talking about "appropriate changes for the installation to go in that location" and the link you gave me is confusing about manipulations. I hate to ask you for a 1,2,3 procedure, but that is what I need. If that is asking too much, please let me know. It is really not that pressing that I install 7.2, but it would probably be nice according to Netscape advertising.

 

Indycolt,
The link I gave you has sublinks which everyone should have. Like what to do to create a new profile, or where the profiles are located.
I have three installation locations for my profiles. I believe that the default location is C:\Program Files\Netscape\Netscape I do not have anything there, and, even if I had, I rename the folder, so that I know what is going on.
You, probably do not have anything like it. After uninstalling the program ,i.e. 7.01, you should save the plugins folder. Too late now. The chrome folder hangs around, but it should go.
The point I was trying to make is to change the location of the installation. My 7.2 is in C:\Netscape7.2 and 7.1 is C:\Netscape7.1.
So, when the installation begins and it tells you that it will go in the Program Files location, you stop, and make the change, to C:\Netscape7.2, or you can make it Indycolt7.2. You don't have to create a folder ahead of time, because Windows will say that there is no Netscape7.2, and do you want to create one?
You can't go wrong here. And, you don't have to uninstall 7.01, because I feel that after all these goings on, your profile is ******* up, and you will want to create a new one. If you never gave it a name, call it Payton or whatever. You should be able to get to the Profile Manager from Start|Programs|Netscape7.2|Profile Manager then Manage Profiles|Create Profile. Change the name from default to whatever you choose, and Finish.
The link I gave tells you about what copy, if you need. But, make sure that you what I asked you to, and select the new profile name, and you should get a generic profile.
But, before you start, make sure that there is no stray 1.7.2... folder in the Common Files|mozilla.org|GRE
There is no reason why you should not be able to start copying the files which are recommended from thre default .slt to the new .slt.
The third item in the link tells how to avoid making mistakes in using the correct profile.
I like to do what I suggested, because I get the chance to see difference in the several programs.
The program is not with 7.01, but, I am positive, with the profile which can't be shared any more.

 

Westside:

Thanks for taking time with the long instructions and opinions. I have printed out your post and will take time to study and digest.

Maybe in the future I will get 7.2 to work, but it will take time to attempt your latest. I will let you know later.

Thanks

 

To Westside and Ramona:

I tried installling NS 7.2 without first removing NS 7.01 since Westside says he has both browsers on his computer. I "created" a new C/Netscape 7.2 file when asked the installation site.

Result: When clicking on either the 7.01 icon or the 7.2 icon I got no browser to appear.

At this point I threw up my hands, uninstalled all NS7.2 sites and have gone back to my trusty NS7.01 which works just fine.

So, to sum up, thanks to both of you for attempting to help. I suppose I will just hang onto the NS 7.2 disc and use it if I purchase a new computer in the future.

 

To those with any concern:

It is absolutely mind boggling to me why I have been always able to install a Netscape browser (e.g. 4.7, 6.0, or 7.01) from a disc or download with no trouble whatsoever. Addresses, bookmarks and e-mail function were placed in the proper places and I continued with my "new browser" in a happy fashion.

Now, there appears the Great New Netscape 7.2 on disc. I ordered it and tried to install it with a multitude of troubles. Why does one have to create new files for 7.2? Why is the computer locked up with 7.2? Why is there no response when clicking on the shortcut icon for 7.2. Why all the manipulations of your directory before NS 7.2 will work. (In my case failure).

I suppose only the Gods know. But Netscape 7.2 is not user friendly and has been a disaster. Maybe I am naive, but those are my conclusions.

 

indycolt,

Did you also create a new, and separate Profile for Netscape 7.2? If you are still sharing a Profile, then that is your problem.

Ramona

 

Ramona said: 'Did you also create a new, and separate Profile for Netscape 7.2? If you are still sharing a Profile, then that is your problem. "

Answer: No, I did not create new profile for 7.2 and this may be the solution.

Creating a new profile looks like a monumental task according to the link provided by Westside and I do not feel confident to perform that task. I am happy with NS 7.01 but mad that I spent the money for a Netscape 7.2 disc which seems to me to be very user unfriendly when trying to install. Why diddle and daddle with this 7.2 if everything is fine. Leave well enough alone.

 

Indicolt,
the directions I gave you originally may have seemed daunting because I gave you a link with several sublinks. Sorry, at that time I was having problems accessing Ramona's Netscape Solutions. Try to read http://home.att.net/~cherokee67/NS7newprofile.html
It is very easy to create a generic profile, but it will take a bit more time to have a profile in the same conditions as the original one.
I can create a new profile, and have it fully equipped in no more time than I type your previous reply.
This is the way it is going to be.
I was, probably, too long winded in my explanation, and, I should have said that you should never shared a profile after all the problem you have had. But, now that you have installed 7.01 and 7.2 in different folders, it is clear that you cannot share the profile, and probably your preferences are a mess for 7.2, but not for 7.01.

 

Westside:

Thanks for your concern and I will take your latest post into consideration, but I do not plan to alter my present configuration using Netscape 7.01.

To clear up one item, I do not have 7.2 on my machine, only 7.01. When I tried many a time to install 7.2, I always uninstalled 7.01 first before attempting to install 7.2. Each attempt met with failure, as you know. When failure occured, I uninstalled 7.2 and reinstalled my faithful Netscape 7.01. I have it burned onto a disc.

Thanks again. If I get bored in the future, I will attempt your solutions.