Can't install CD rom onto my computer

I have been trying to install a cd rom onto my computer and i recieve a message saying 16 BIT WINDOWS SUBSYSTEM

THE SYSTEM FILE IS NOT SUITABLE FOR RUNNING MS DOS AND MICROSOFT WINDOWS APPLICATIONS

CHOOSE CLOSE TO TERMINATE THE APPLICATION

I went to p c world and they tested it on their computer and said it should work on windows xp

please can someone suggest a way of solving my problem

 

Explanation:
There maybe a problem with either CONFIG.NT or AUTOEXEC.NT. When NTVDM starts up, it edits these files to meet the requirements of MS-DOS and 16-bit Windows. If you get this message, NTVDM was not able to make all the edits necessary to meet all of those requirements. You may need to extract new ones from your i386 folder whether it be on your harddrive or using the xp CD. See:

http://support.microsoft.com/default.aspx?scid=kb;en-us;324767
http://support.microsoft.com/default.aspx?kbid=314106

Sometimes no matter what you do if the program is old enough or fussy enough it will not work using ordinary methods. This is the time to try compatibility mode.See:

http://reviews.cnet.com/5208-6121-0.html?forumID=45&threadID=29839&messageID=339721

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As a side note make sure you have shutdown any background running apps that you donot need running. You may wish to disable any virus program temporarily while you attempt installing this CD.

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Just as extra F.Y.I. page from my own personal struggles I once had a program that would not install on xp using NTFS fat but it would install on a 32bit fat system. Never stopped to ponder why as it was not my program nor my system. Both were "Pro" updated to most recent available so installshield was not a factor. Looking this nfo up for you makes me wonder if I should have replaced or edited the *.nt config files as suggested by Microsoft. I guess it didn't much matter as he had master/slaved hardrives with both XPs and was not picky where the program wound up. He just wanted it installed quickly and without much fuss.

 

NTFS fat

????

 

Did I say NTFS fat? I.....um...meant a fat NTFS...yah that's the ticket! A big fat NT file system. That's my story and I'm stickin' to it.