Kernel 32 error and lost Profile

I'm sorry,,,,I really feel dense.

Earlier you said.

Quote: gloria
So, now I am wondering if I should save the dozen messages I currently have in the mailbox in and out to somewhere and how to do it.
And then what?

Quote: Ramona
Create a folder on your HD and save your entire Profiles folder.



Once you answer I will shut down and follow the instructions that you have so kindly posted over the last couple of days.
I have printed them so I can do.

Gloria
could you please clarify what you meant and how?

 

Gloria,

I suggested creating a folder on your HD to use for saving files that you don't want to put in the Recycle Bin, and for backup purposes.

If you back up your entire Profiles folder, or copy the Profiles folder and paste it into the newly created folder, then you don't have to worry about losing anything.

When you copy mail into the existing mail account folder, rename the files. For instance, Inbox1, Inbox2, etc. In renaming the files you are copying into the existing Mail account, you won't overwrite the 13 emails that are now in the current Inbox. However, if you have a mishap, you have a backup, because you made a copy of your Profiles folder, and that is the significance of backing up that folder. If you're not clear on this, please ask more questions. That's what I'm here for, and never tire of answering.

Don't copy any MSF files to the existing account. Copy only files with NO MSF EXTENSIONS, and all SBD FOLDERS. The SBD folders contain your subfolders, if you created any. Keep in mind that this is all done with Netscape and Quick Launch closed, and in Windows Explorer.

I went back and read some of the older posts and now I am clear that you want to restore the bookmarks.html-new file that is 403 KB. Remove the -new and hopefully the file will be usable.

I hope I have been more clear, but if not, ask away.

Ramona

 

Took a while, but I have done a word document of the Mozilla
Mozilla
gmt.bc
12ogz4bv.slt OPENED
Cache
Cache Trash
Chrome
Imap Mail
Mail OPENED
Local Folders These are double files (2 each) one of each has msf extension. "“ sent, drafts, etc NO INBOX
Created Sep 25,2004 Shaw.cg.shawcable.net 2.37MB
These appear to be the files that are currently in use.
My current one that I changed the inserver to .ok.
These are double files (2 each) one of each has msf.
Inbox, sent, drafts, genealogy, and some other files.
.sbd OPENS and contains one single TRASH folder.
News
12ogz4bv.slt - new OPENED - CONTAINS ALL THE BOOKMARKS
Cache
Cache Trash
Chrome
Mail
Local Folders (two folders)
Local folders-1 These are folders sent, draft unsent, draft,
Some are double files with msf extensions
Total size is 36KB
Local folders Single folders drafts,sent,unsent, templates,
Trash. Total size is 0KB

I WANT THIS FILE Shaw.ok.shawcabl-1.net That is exact spelling
Created January , 2004
84MB Drafts, Inbox, Templates, Sent, Trash and
Other folders used for filing various mail.
Popstate.dat
Two of each file one with msf extension.
Msf copies are very small compared to the
Other one of the same name without ext.

Created May 9, 2003 Shawmail.ok.shawcable.net
137MB
I am prepared to dump this entire folder


Sorry this was indented tabs before posting......

 

There is NO Inbox in the shaw.cg.shawcable.net folder? How do you receive Mail?

I'm just trying to make sure when you say "Local Folders" you are referring to the Local Folders as shown in this Screen Shot

What you need to do is move all Mail Account folders to the backup folder (copy/paste) but this folder (Shaw.ok.shawcabl-1.net).

Next: Open Netscape and then go to your Mail Preferences
Edit | Mail & Newsgroups Account Settings
Click on the "Server Settings "
Scroll to the bottom of the right panel to the "Local directory" field
Left click anywhere in the field, then on your Keyboard, press the "End" key
Ensure that the last folder is: Mail\Shaw.ok.shawcabl-1.net
If not, then change it, so Netscape can find the Mail Account Folder
Another Screen Shot.
Ensure that the path is exactly what appears in Windows Explorer when the Shaw.ok.shawcabl-1.net folder is open.

What I do is open the Mail Account folder, and then copy the "Address" at the top of the Windows Explorer window. This is the path you want for your "Local directory" path.

Move it out of the Mail folder, to the backup folder you created. Hold it there until you have the shaw.ok.shawcabl-1.net account working.

I hope I have been clear, but if not, post back with any further questions.

Ramona

 

Ok, I see what I just said.
The equivalent to the Cherokee file in my top mail box shaw.ok.shawcable.net has an inbox.

There is no inbox in the Local folder farther down the list.

 

The file that can't be recovered in Trash is
F2ogz4bv.slt which matches by date created that it was part of the shaw.cg.shawcable.net ID currently in use, but I think now that the reason it couldn't be restored is that I changed the inserver to .ok.

I'm not too worred about it, If i lose it, it was only a few messages.

 

Hi Gloria,

Are you ready to go? Were you waiting on me for anything?

Ramona

 

Hello

I have created a "Backup Profile" file on C drive and confirmed that all the files from the two mozilla folders f2ogz4bv. slt and same with .slt-new are there.

I'm just reading instructions again and I'm a bit confused, I'll have to read it again.
Is the idea to take the current profile in use,,,,rename the inbox2 and sent2 etc and then copy them into the f2ogz4bv.slt-new profile that I want to use?
I would rename the inbox1 and sent1 etc. in Shaw.ok.shawcabl-1.net which is the file that I want to recover with all the bookmarks and mail.

The Shawmail.ok.shawcable.net is from May9,2003 and I could happily delete the contents and ID itself, but will I then have to rename the
Shaw.ok.shawcabl-1.net in order to use it?

The mozilla file f2ogz4bv. slt is the one currently in use and with inserver as .ok and outserver as .cg. and I want to copy them before changing back to inserver.cg to hopefully recover the "lost" few emails there.
I guess I will have to rename those inbox etc as "3" in order to copy the .cg. into the inbox 1, etc.

Do I have the concept and plan correct?

Will these show up as Inbox1, Inbox2, Inbox 3 or will they actually copy into Inbox 1 and "merge" into one inbox?

Once done, if this is the way....I will return and we can discuss deleting the unused profile ID's that I will no longer need to get information out of.
Then I guess I would also backup the corrected profile.
Gloria.

 

Gloria,

This is what you need to do:

First:

That is correct, rename the Inbox whatever you wish, then copy it to the Shaw.ok.shawcabl-1.net folder. When you open Netscape you will see the renamed folder, as Inbox1 (no space between Inbox and 1) or OLDInbox, or whatever you wish to determine which account it came from.

Oops now wait a minute: You said earlier:

Now you are saying that you are going to change Shaw.ok.shawcabl-1.net, back to Shaw.cg.shawcabl-1.net? In that case:

Once you have done this, and renamed your incoming server:
Move all Mail Account folders to the backup folder (copy/paste) with this exception:
Shaw.cg.shawcabl-1.net
This is the acct. you wish to use, right?

Next: Open Netscape and then go to your Mail Preferences
Edit | Mail & Newsgroups Account Settings
Click on the "Server Settings "
Scroll to the bottom of the right panel to the "Local directory" field
Left click anywhere in the field, then on your Keyboard, press the "End" key
Ensure that the last folder is: Mail\Shaw.cg.shawcabl-1.net
If not, then change it, so Netscape can find the Mail Account Folder
Screen Shot

Ensure that the path is exactly what appears in Windows Explorer when the Shaw.cg.shawcabl-1.net folder is open.

What I do is open the Mail Account folder, and then copy the "Address" at the top of the Windows Explorer window. This is the path you want for your "Local directory" path.

This will point Netcape to the correct Mail Folder, and should solve your problem.

Ramona

 

No.........

Currently
f20gz4bv.slt in the one in use.

Within this is Shaw.cg.shawcable.net created Sept 25,2004 2.37 MB
This is the one with the different server information.
Incoming is .ok. outgoing is .cg.

Past ones
F2ogz4bv.slt-new This is where all the current bookmarks are located.
Within this is
Shaw.ok.shawcab-1.net created January 2004 84 MB
This is the one that I want to use.

Shawmail.ok.shawcable.net created May 0, 2003 137MB
This has lots on it, but I have redone much of the work from this and so would be happy to just get rid of the whole thing.

If I am going to use the ok/cg one then I will have to copy the inbox etc so I can change the settings and recover the mail from when it was cg/cg.
Then I will have copy the files back into it when I set it back to where it should be ok/ok for server

What I am reading is that you don't want me to use the January 2004 as the base to transfer other info into?

You are saying to transfer these other files into the current one in use ...the first one mentioned above.

Will these copied files create folders if this is the way it is done?
I have genealogy, misc. storage etc folders in the one that I WANT TO USE.
These are not present in the one THAT I THINK YOU WANT ME TO YOU.
(I am not shouting....just hoping to better define what we are sorting)

Gloria

 

Past ones
F2ogz4bv.slt-new This is where all the current bookmarks are located.
Within this is
Shaw.ok.shawcab-1.net created January 2004 84 MB
This is the one that I want to use.

Sorry I left the "L" out.
Shaw.ok.shawcabl-1.net created January 2004 84 MB

 

Gloria dear,

Just use whichever Profile you want, and follow the suggestions in my last post, substituting your Profiles.

Ramona

 

Hi Ramona

I hard copied all the messages read them, thought about it and printed my file trees to hard paper.

I then went into the current folder that was incoming to .ok and outgoting .cg
I tried changing the incoming to .cg again and couldn't recover the few lost mail messages...don't know why but gave up as it wasn't that important.

I then changed both to .ok which is what shaw wants me to use.

I then did as you said and renamed files in the different profiles as 1,2,3
copied them to the current profile and wound up with a large list.
Deleted from each as I opened in the new location to minimize what I wanted to keep.
Did a Control A of all that was left in each and transferred to the current folder for each.
Deleted the empty numbered duplicate files and it is working great.
I gained back my address book with for some reason some older addresses and missing some of the newer ones, but with the recovered emails I can add them back into the addressbook in current profile.

I also did the x to the current bookmark and copied the one that I wanted into it.

Now I have just one question.
Although this was the mail with the different servers for incoming and outgoing, I corrected both from cg to ok and everything is working great.
The problem is that the profile still is named
shawmail.cg.shawcable.net although both servers are .ok. now

I still have in the profiles the original shawmail.ok.shawcable.net and
shawmail.ok.shawcabl-1.net

They are backed up on C in backup folder and I would like to rename the shawmail.cg.shawcable.net to shawmail.ok.shawcable.net, but I think it would again confuse the netscape program if I don't delete the these ones highlighted above.

I'm actually amazed that once I got started, it really fell into place.
I decided that it was easier to transfer what I needed into the current one as you suggested. This in effect now leaves the other two in bold above in a different mozilla profile with the extension "new ".
I think if you agree and I delete these two now as unneeded, I could then rename the .cg. profile to .ok. and I would have it all cleaned up.

Gloria

 

Gloria,

My advice would be to not delete, but to move anything you don't need to your backup folder. Keep only the mail account folder which your Local directory setting points to, and contains all of your messages. Just keep the backup for a while, until you are absolutely certain that your Profile is stable.


Ramona

 

Morning Ramona

Thank you. Have moved the profile ending f20gz4bv.slt - new to backup folder on C as well now.

So I will leave this as current one as shawmail.cg.shawcable.net, although the servers in and out are actually .ok. until I know it is stable.

I guess the mental problem is in the name. I realize now that the name really isn't the server settings....it is just a way to identify the folder so other than for simplicity it doesn't matter.

Thank you so much for all your patience and knowledge sharing. You are a gem!

Gloria

 

Gloria,

Glad you have everything up and running. Be sure to back up frequently now, and you'll be fine. Always happy to help!

Ramona