1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Windows XP Fax failure

Discussion in 'Windows XP' started by alc, 2004/09/20.

Thread Status:
Not open for further replies.
  1. 2004/09/20
    alc

    alc Inactive Thread Starter

    Joined:
    2004/02/16
    Messages:
    148
    Likes Received:
    0
    I have used the faxing feature that is built into Windows XP a couple of times and it seemed to work OK until last night. I have used it one time since upgrading to SP2 and it seemed to work OK then. However, this time, when I clicked on the "finish" button, I got a system error and the whole system shut down and rebooted. It happend two times last night. I could not ever get it to run. Has anyone else had problems with this feature? Thanks.
     
    alc,
    #1
  2. 2004/09/20
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Firstly right click on My Computer icon > Properties > Advanced > Start up and Recovery > Settings and under System Failure untick Automatically Restart.

    When the System fails the PC will stop with a BSOD (Blue Screen of Death) which will generally have an error message and code which you can post here.

    Also if you right click on My Computer icon > Manage > Event Viewer > Application there should be an error message relating to MS Fax. Double click to open and click on the icon below the up/down arrows to copy to the clipboard and then paste here. You should also look under System for red flagged errors when the m/c crashed.

    I have edited your thread title to highlight your problem.

    IMO your signature contravenes Posting Rules #7 - Advertising and I would ask you to remove it. Never a good idea to post an email address either - spammers' delight.
     
    PeteC,
    #2


  3. to hide this advert.

  4. 2004/09/21
    alc

    alc Inactive Thread Starter

    Joined:
    2004/02/16
    Messages:
    148
    Likes Received:
    0
    Thank you for the information. I will do what you suggest. Also, I apologize for my signature. I didn't realize it was inappropriate and I have removed it from appearing in any future posts.
     
    alc,
    #3
  5. 2004/09/21
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Thanks - don't forget to post any relevant error messages :)
     
    PeteC,
    #4
  6. 2004/09/22
    alc

    alc Inactive Thread Starter

    Joined:
    2004/02/16
    Messages:
    148
    Likes Received:
    0
    Here is the only error message I can find that says it relates to the Fax Service.


    wuauclt (2896) The database engine stopped.
     
    alc,
    #5
  7. 2004/09/22
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    wuauclt.exe - Windows Update AutoUpdate Client so I doubt that has anything to do with your fax problem.

    Have you had any further problems with the fax like another System Error and a blue screen (BSOD)? - if so the Stop code may help towards a solution.

    Best advice is to uninstall Windows Fax through Add/Remove Programs - Add/Remove Windows components, reboot and reinstall through the same route. You may need the XP CD.
     
    PeteC,
    #6
Thread Status:
Not open for further replies.

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...