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OE6 crash>lost saved email

Discussion in 'Internet Explorer & Microsoft Edge' started by T&S, 2004/09/05.

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  1. 2004/09/05
    T&S

    T&S Well-Known Member Thread Starter

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    Upon shutting down my pc (WIN98) the other day, Norton Crashguard caught a crash caused by OE6. I chose to shut down the program, which was supposed to be the safest route. When I booted up the pc next day, checked email and sent some to saved folders, I found that all my saved folders were missing.

    Have I just lost them or is there some trick to retrieve them? Some I really needed and didn't have copied on paper yet.

    Have tried scanreg/restore and it will not go back past 9/1/04. Actually, I tried to go back to 9/1/04 since I am not certain whether the crash occurred that day or the day before and got the message "restore failed ".

    Any chance or are they lost to cyberspace?
     
    Last edited: 2004/09/05
    T&S,
    #1
  2. 2004/09/05
    Christer

    Christer Geek Member Staff

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    Hi T&S!

    Where were those "saved folders" created?

    If in Outlook Express, as a separate or sub folder to the inbox:

    In Windows Explorer, do a search for *.dbx. There should be one *.dbx file for each folder within OE.

    If the folders are there, OE has lost track of them. I would try this:

    With OE closed, move the existing folders to a different location.

    In OE, recreate the folders and close OE.

    In WE, find the new *.dbx files, delete them and put the old ones back.

    Open OE to see if it worked. I hope so since my backup strategy is to copy the contents of the E-mail storage to a backup folder, enabling me to copy them back if the need should arise. Have not had the need yet, though.

    Christer
     
    Christer,
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  4. 2004/09/05
    PeteC

    PeteC SuperGeek Staff

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    If you can locate the *.dbx folders but cannot persuade OE to open them try Dbxtract
     
    PeteC,
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