sp2 winxp Home ed.

Help

I loaded sp2 this morning rebooted computer and all it will do is go from the log in screen to a blank screen can't get into safe mode . I been all day on hold with Microsoft support no action can anyone help me . thank you

 

Hello bobm,

I don't know how much time you're going to spend on this, but there comes a point at which you stop.

If I were confronted with this situation, I would reload XP/SP1 or SP1a getting back to a working system.

Then, the first issue to look at would be drivers. Have you the latest drivers?

Regards - Charles

 

sp2

I was on Microsoft support for about 3 hrs nothing they can do . when I go into recovery console in my Hp it wants a Adminitrator password Hp can't help me there so I can't get to my c:/ to delete sp2 so hp is mailing me recovery disk so I can restore everything.

thank you

 

Hello bobm,

I would also ask HP for a XP cd all by itself. AFAIK, "recovery' cd's are a "all or nothing" solution, they only allow going back to "factory" settings.

Regards - Charles

 

format

HP is sending me the restore disks so I'll just have to format computer

thank you all

 

sp2 winxp home ed

sorry I didn't reply sooner but had to go to Florida and help out at our park hurricane Charley made it look like a war zone back home now in Michigan.

and back at my HP desktop HP had to send me System Restore CD and had to reformat Im not loading sp2 until the bugs are out I sent for the free sp cd from Microsoft about 6 weeks they said so hopeful the bugs will be out.

thank you