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I/E-unable to go to symantec home page

Discussion in 'Security and Privacy' started by D.Matura, 2004/08/11.

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  1. 2004/08/11
    D.Matura

    D.Matura Inactive Thread Starter

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    Have run various web page hi-jack programs and spy-ware removal stuff and
    can access any url but SYMANTEC. Anyone help in this matter. Also cannot retrieve any "live updates" from norton's A/V. Re-instlled Norton's more than once and made sure all registry entries were removed before new installation.
    Any help would be appreciated...Den....................
     
  2. 2004/08/11
    Welshjim

    Welshjim Inactive

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    D.Matura--Do you have a HOSTS file (not HOSTS.sam)?
    This could be blocking you. Often a spyware program will enter symantec.com into it. You may have gotten rid of the spyware but if it caused the change in HOSTS it will still be there.
    On the other hand, did you update reference files, etc. before scanning with the spyware programs?
     

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  4. 2004/08/11
    D.Matura

    D.Matura Inactive Thread Starter

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    I/E unable to go to www.symantec.com

    I have: LMHOSTS.Sam;2-files
     
  5. 2004/08/11
    D.Matura

    D.Matura Inactive Thread Starter

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    I/e

    Did find a HOSTS file but did not find symantec anywhere in the list.....
     
  6. 2004/08/11
    Welshjim

    Welshjim Inactive

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  7. 2004/08/11
    D.Matura

    D.Matura Inactive Thread Starter

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    I/e

    The URL is www.semantec.com, won't go there and comes up with: dns error, always worked before as it is there home page. Also when I go to live up-date from Norton's A/V window it says its checking for updates and then stops and tell me to check and see if I'am on-line with local ISP.
     
  8. 2004/08/11
    D.Matura

    D.Matura Inactive Thread Starter

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    I/e

    Oops, I meant symantec.com.............
     
  9. 2004/08/11
    WhitPhil

    WhitPhil Inactive

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    See if you can get to this site and run a full AV scan.
     
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