Pictures missing from received emails

Each week I send out a bulletin which has pictures inserted in the body of the message. Everybody receives the bulletin, including the pictures. One person, however, only receives the text and small boxes with an X in them where the pictures should be. In my 'Tools-Options-Send-HTML Settings' I have 'Send Pictures With Messages' ticked. Does anyone have any idea what her problem might be? Much obliged.

 

No, Steve. She's on the same provider (Eircom) as myself. It's the main one in this country.

 

What Client?

What email client is the person using that has this problem?

 

Like myself, she's using Outlook Express. Mine is version 6, but I'm not sure which version hers is.

 

Lugwalker -
I had a similar problem and it turned out to be a email size restriction imposed by my ISP.

Here's the resolution - taken from Outlook Help.

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Many e-mail and news servers limit the size of the messages you can receive and send. Usually this limit is one megabyte (1 MB) per message, including all attached files.

With Outlook Express, you can send large messages or files to e-mail and news servers that have size limits, by breaking the messages into smaller ones. When the group of messages is received, the e-mail program combines them into one message.

1.On the Tools menu, click Accounts.
2.On either the Mail or News tab, click Properties.
3.On the Advanced tab, select the Break apart messages larger than x KB check box and then enter the maximum file size the server will allow.

sg

 

Thanks, sg. That's a useful bit of information. The maximum size of my weekly bulletin is usually around 250kb, so I would hope that this is not the problem. I'll make enquirieswith my ISP, nevertheless.