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Missing Email Files After Upgrade

Discussion in 'Windows XP' started by GRAHAM WESTON, 2004/07/25.

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  1. 2004/07/25
    GRAHAM WESTON

    GRAHAM WESTON Well-Known Member Thread Starter

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    I have just upgraded from win 98 se to xp, and all my email messages/files and addresses are missing. I have followed the instructions in ms article 313005 to the T, and found all the dbx folders. I then followed the instructions to import mail from an oe6 store directory, and when finished , received the message, all files transfered. But when i open outlook express, nothing is there. Any ideas please.

    Graham Weston
     
    GRAHAM WESTON,
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  2. 2004/07/25
    PeteC

    PeteC SuperGeek Staff

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    Were you using OE 6 before the upgrade? If not which version?
     
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  4. 2004/07/25
    Miz

    Miz Inactive Alumni

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    To try the easiest thing first, in Outlook Express with the Inbox selected, under View>Current View, make sure "Show all messages" is checked.
     
    Miz,
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  5. 2004/07/27
    GRAHAM WESTON

    GRAHAM WESTON Well-Known Member Thread Starter

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    PeteC,
    Yes, we were using OE 6.


    Miz,
    Yes, the " Show all messages " is ticked.

    Graham
     
    GRAHAM WESTON,
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  6. 2004/07/27
    PeteC

    PeteC SuperGeek Staff

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    Are the original *.dbx files still present and are they of a size which indicates they are not empty - i.e. not just a few Kb, but many Kb?

    In OE go to Tools > Options > Maintenance > Store Folder button. Hitting that will show the default location, generally C:\ Documents & Setings\ User Name\.....

    If you have the original *.dbx files else where move them to a suitably named folder and point OE to them through the change/browse option under Store Folder button. I suspect your import was not successful.

    If the *.dbx files exist the messages can be extracted from them using DBXtract
     
    PeteC,
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