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Windows must restart Internet Explorer

Discussion in 'Internet Explorer & Microsoft Edge' started by jnnc, 2002/01/07.

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  1. 2002/01/07
    jnnc

    jnnc Guest Thread Starter

    after several minutes I get a window that says IE must be closed and restarted but this causes an exception error.HHHEEELLLPPP

    jnnc
     
    jnnc,
    #1
  2. 2002/01/08
    nzjohncalvert

    nzjohncalvert Inactive

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    Probably need more details.

    When this happens is there more text on the screen?

    Alternatively, does it give you the option to 'send a report to Microsoft'? If it does, then at a later step you can see what will be sent - i.e. the details of the error - and you could post them here.
     

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  4. 2002/01/09
    jnnc

    jnnc Guest Thread Starter

    Microsoft IE has encountered a problem and needs to close.

    "Microsoft Internet Explorer has encountered a problem and needs to close "
    (checkbox) Restart Microsoft Internet Explorer

    then 2 buttons: "Send Error Report" and "Don't Send "

    at the bottom of this window I can click on "Details "

    then a window appears : "Error Signature "

    with: "AppName: i explore.exe "
    "AppVer: 6.0.2600.0 "
    "ModName: jscript.dll "
    "ModVer: 5.6.0.6626 Offset 0002b55a "

    then you can click on a "details" buuton that opens a window with several thousand lines of characters.
    I click to send ... report is transferred... then I click to close.

    Immediately, a new window appears stating that iexplore has attempted an invalid page fault.
    the details of this error are:

    IEXPLORE caused an invalid page fault in
    module JSCRIPT.DLL at 01b7:6b72b55a.
    Registers:
    EAX=00000002 CS=01b7 EIP=6b72b55a EFLGS=00010202
    EBX=00000007 SS=01bf ESP=0384e6b0 EBP=00000000
    ECX=00000000 DS=01bf ESI=007843e0 FS=5e97
    EDX=00000008 ES=01bf EDI=00784464 GS=0000
    Bytes at CS:EIP:
    8b 08 50 ff 51 08 89 6f b0 e9 34 ff ff ff 8b 10
    Stack dump:
    bff813ec 00000000 00783a10 01dde714 6b72b348 01ddf1b0 01ddf190 00000000 637e4090 01ddf000 01dde714 636597f7 00783a10 00000000 01dde700 00000000

    I appreciate any assistance that you can offer.

    Jnnc
     
    jnnc,
    #3
  5. 2002/01/12
    bertievn

    bertievn Inactive

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    Hi
    Assume you use ie 6,get the final version, uninstall previous version and re-install
    Experienced the same problem and only 5.5 works ok if you cannot get final version
     
  6. 2002/01/13
    eddie5659

    eddie5659 Inactive

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