Freecell caused general protection fault

When I try to open free cell I get the following message

FREECELL caused a general protection fault
in module KRNL386.EXE at 0002:00003077.
Registers:
EAX=00000042 CS=0167 EIP=00003077 EFLGS=00000246
EBX=00030002 SS=6aff ESP=00001af2 EBP=00001afa
ECX=00000001 DS=6aff ESI=0002061c FS=05d7
EDX=00000000 ES=05d7 EDI=0000817b GS=6aff
Bytes at CS:EIP:
87 4d 22 e3 00 c3 8b 3e 06 00 33 c9 87 4d 22 c3
Stack dump:
27963118 6aff061c 09c51b12 02586b07 00000042 074a009a 072a0000 1b820001 02ce1b2c 0000061c 16d7009a 6affffff 00000000 009a6aff 1b460000 17af10d0

I have tried removing games rebooting and reinstalling them and I have tried removing all programs running in the background except Explorer and systray

I have even tried reinstalling games from the microsoft updates

any suggestions ?

Thanks

 

That's devastating. I'd be lost without Freecell.

If memory serves me right, Freecell only uses a small number of files in your system32 folder. If you can identify them (their names are fairly obvious - sorry not at a windows PC at the moment so can't see myself) you could try copying them from another PC with the same operating system.

 

By the way, I'd suggest this should have been posted to a more appropriate Topic Group - one of the OS groups.

 

Thanks,
I'll try another group. By the way my system 32 folder only shows adobe and drivers present.

 

This problem has been discussed before. (Search for threads containing
the word "Solitaire ")
For some reason even MS cannot explain, a running app in your
tray (near the clock) is conflicting with MS card games execution.
Exit your tray apps one by one. After each exit, try to run Freecell.
You will probably find after exiting a particular app, that Freecell
runs without a problem.
regards

 

Freecell.exe is in my C:\WINNT\system32. However, merlin seems to be suggesting a much better solution to mine.

 

Thanks guys,
I'm not at my computer at the moment I'll try later. I had searched under freecell but not Solitaire.

Thanks again I'll keep you informed.

 

No sorry that didnt work. I tried deleting all running programs by pressing Ctrl+ Add + Delete and taking them off one by one apart Explore and systray.

 

Boogie, Reboot in Safe Mode and double click Freecell in the Windows
folder. Do you still get the error ?
regards
PS I know you will get bad graphics, but it will help us to know if the
error message does not appear

 

Thanks for all the help. Its working again now. I couldnt get my computer to start in safe mode . I tried one more time tonight and as I was doing so was informed by my Norton antivirus that it had successfully remove the Backdoor trojan. I cant understand because I have all my Norton updates and scan everyday and have not had a virus detectd before. Plus I have adaware and spybot, anyway the bottom line is that freecell is working again.
Thanks agin for all the help

Boogie.

 

Boogie,
Thanks for posting back. Pleased you are able to play Freecell again -
be warned tho' that it is addictive
regards