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External Modem Not getting Detected In XP

Discussion in 'PC Hardware' started by deepesh, 2004/07/13.

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  1. 2004/07/13
    deepesh

    deepesh Inactive Thread Starter

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    I have a Conexant Based D-Link modem its not getting detected in XP, what could be the problem, it uses a COM port to connect. Modem lights are on.
     
    deepesh,
    #1
  2. 2004/07/13
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Did you install the drivers off the cd?
     
    Steve R Jones,
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  4. 2004/07/13
    bluenose12

    bluenose12 Inactive

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    I had the same problem a couple of years ago.You will have to get the drivers for windows XP.
    I tried using the generic modem driver,it did work but it kept on making the dialing up noise all the time which believe me would drive you nuts.
     
    bluenose12,
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  5. 2004/07/13
    vernl

    vernl Inactive

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    xp drivers

    I have found that you have to load new drivers on a lot of older hardware when you install XP
     
    vernl,
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  6. 2004/07/13
    deepesh

    deepesh Inactive Thread Starter

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    The drivers were already loaded

    The drivers were already loaded but i disconnected everything (external) and put it for vacation and now when i connected them again its not working, couls this be a SERIAL cable or port problem.
     
    deepesh,
    #5
  7. 2004/07/13
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    One way to help windows find it, is to remove it in device manager and then reboot. It'd be nice if you had the cd handy just in case.
     
    Steve R Jones,
    #6
  8. 2004/07/14
    deepesh

    deepesh Inactive Thread Starter

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    Done that

    Already tried this but its not getting detected.
     
    deepesh,
    #7
  9. 2004/07/14
    mattman

    mattman Inactive Alumni

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    Deepesh, try installing it on another computer. That would rule out a problem with the modem itself. If it works on another computer, then the problem will be in the drivers/Windows. You could try removing and redetecting the Com port drivers, but I haven't known this as being a cause.

    Matt
     
    Last edited: 2004/07/14
    mattman,
    #8
  10. 2004/07/14
    deepesh

    deepesh Inactive Thread Starter

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    Ok

    I had changed the serial cable the new serial cable i am using came with my UPS system it looks same and pluga fine, can it be a problem, I had lost my ols cable, I think all SERIAL or RS-232 Cables r same.
     
    deepesh,
    #9
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