Netscape 7.1 start up error

ok here is the problem as best as i can tell
I am running XP pro
i have used Netscape 7.1 for the past year
a little while ago it stopped working, it seemed that it did this when i uninstalled mozilla 7.* but subsequent installations of both have done nothing, even a clean uninstall.
what it does is when you double click the icon (netscape 7.1, netscape aim, mail, radio@...... ) it opens up the netscape 7.1 screen and then nothing happens, i open the task manager and see that netscape.exe is running but it is just taking up memory and processor speed (btw i have pent. 4, 2.4gh). can wait tell the cows come home, granted i dont have any cows, but nothing happens, finally i just kill it by ending the process. Mozilla 7.1 works, firefox works, IE works, just fine. any ideas out there??
thanks
-john

 

Please, keep those numbers straight! You say you uninstalled mozilla 7.*. and later Mozilla7.1(it should be 1.7, but who knows?
from what you say, it could be something like http://home.att.net/~cherokee67/ns71startupnot.html from Ramona's site.

 

sorry bout that
ok its mozilla 1.7 and i think the link will help i will try that
thanks
-john

 

ok well sorry to say thats a negative. I did what that link said but alas nothing
any more ideas out there?? let me know if you need clarification
-john

 

Hi John,

The key to this problem is the GRE file. Did you delete the mozill.org folder? The folder is located here:
C:\Program Files\Common Files\mozilla.org

Let us know...

Ramona

 

MkWrrnRose

As I posted (to an old thread earlier) I may have discovered the problem, but haven't discovered a solution to it yet.

I have been using Netscape 7.1 since it came out. About a week ago it started freezing on me. I've done everything that Ramona suggested in her thread of Nov 03 to no avail. I discovered by uninstalling Netscape, Moxilla.org, and all the aol components that are preloaded with Netscape. By reloading each component separately, I discovered the culprit was the Netscape Webmail component. As soon as I loaded it, the problems returned. The problems also disappeared upon my removal of the webmail account.

Hope this helps! If anyone out there has a suggestion as to how to clean up the webmail account issue, I'm all ears.

Mike