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Outlook Express Dilemna

Discussion in 'Internet Explorer & Microsoft Edge' started by fenian, 2004/06/25.

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  1. 2004/06/25
    fenian

    fenian Inactive Thread Starter

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    My son has had a problem reading his mail in outlook express. It comes in, but when he opens it, it is blank.
    I was thinking I'd do a repair, but he can't locate his WinXP CD. Okay, should I uninstall outlook express 6 and download a new version from Microsoft, and if so what is there to the uninstall.
    Thanks
     
    fenian,
    #1
  2. 2004/06/25
    PeteC

    PeteC SuperGeek Staff

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    You cannot uninstall IE 6 or OE 6 from XP - under normal conditions - there are a few hacks around. The option to repair is different from that in earlier versions of Windows - How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP

    Before you do this it would be wise to check for viruses, trojans, adware and malware.

    Via Quicklinks in my sig download and update Spybot, Ad-aware (configure as shown here), run both and delete all they find - those marked in green are safe to delete in Spybot.

    Run an online trojan scan.

    I assume you have antivirus with the latest definitions loaded - to be on the safe side run an online antivirus scan from Housecall (see Quicklinks) and check that you have the XP firewall active at the very least or a third party firewall.

    If all these come up clean - you will undoubtedly find some adware, etc and the problem is not resolved then go for the repair option.

    BTW - if your son sends himself an email with some text in the message body is this received blank?
     
    PeteC,
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  4. 2004/06/25
    fenian

    fenian Inactive Thread Starter

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    still trying

    Pete C.
    I checked my Adaware settings, ran Tojan Scan and virus scan.
    My problem may be I have no CD.
    I sent email from his machine and body of message was blank.

    Shouls I drop some files(dll, exe) from my computer via network to him?
     
    Last edited: 2004/06/25
    fenian,
    #3
  5. 2004/06/25
    Newt

    Newt Inactive

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    Method #1 from the link above calls for running sfc /scannow. Were you able to do that?

    I saw you posted, My problem may be I have now CD. but wasn't sure exactly what you meant.
     
    Newt,
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  6. 2004/06/30
    mirror

    mirror Inactive

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    Start --> Run -->Type: regsvr32 inetcomm.dll
    and press Enter
     
    mirror,
    #5
  7. 2004/07/17
    fenian

    fenian Inactive Thread Starter

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    Thanks

    Mirror,Thanks for the fix. It did the trick instantly :)
     
    fenian,
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