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Windows Update and Service Pack

Discussion in 'Windows XP' started by Brian Gutierrez, 2004/06/22.

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  1. 2004/06/22
    Brian Gutierrez

    Brian Gutierrez Inactive Thread Starter

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    Hey, I am currently having problems with widnows update. I have just reformatted and I need to get updates for Windows, except whenever I click the "Review and Install Updates" or any link on the menu, it loads very slowly and then says Page Cannot be displayed. Also, I had Service Pack 1 install file on my backup hard drive. When the file is about to install, it tries to connect to the internet and it says It cannot Connect. If anyone can solve my problem, it would be very helpful.

    Thank you for your time and patience.
     
  2. 2004/06/22
    PLansdowne

    PLansdowne Inactive

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  4. 2004/06/22
    Brian Gutierrez

    Brian Gutierrez Inactive Thread Starter

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    Nope, it didn't. Thank you for trying. Jeez, i really need to get the updates.
     
  5. 2004/06/22
    PLansdowne

    PLansdowne Inactive

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  6. 2004/06/23
    Christer

    Christer Geek Member Staff

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    How large is that file?
    The full file version of SP1 should be some 130 MB and SP1a some 120 MB.

    If conciderably smaller, You only have a "starter" file which determines what Your computer needs and then tries to connect to go get it.

    Christer
     
  7. 2004/06/23
    Brian Gutierrez

    Brian Gutierrez Inactive Thread Starter

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    Yeah, i only have the smaller file, do you know exactly where i can get it? I have only seen the smaller file.
     
  8. 2004/06/23
    Brian Gutierrez

    Brian Gutierrez Inactive Thread Starter

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    Jesus, even with those steps that I've followed Plansdowne, it still does not work. I cannot believe this.
     
  9. 2004/06/23
    Christer

    Christer Geek Member Staff

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    For Windows Updates:

    Windows Update Catalog

    Search for updates for Windows XP RTM in Your language. Scroll down towards the bottom to find SP1.

    This is actually SP1a without Microsoft Virtual Machine. It requires a separate download of Java from Sun Microsystems

    Christer

    Edited: After installing SP1a, You no longer seach for updates for Windows XP RTM but for Windows XP SP1. However, I guess that You would figure that out on Your own.
     
    Last edited: 2004/06/23
  10. 2004/06/23
    Brian Gutierrez

    Brian Gutierrez Inactive Thread Starter

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    Well, as i speak, i am installing SP1. I searched for it on google and it is the full install. As for those steps Christer, it still doesn't want to load :-\. So frustrating.
     
  11. 2004/06/23
    Christer

    Christer Geek Member Staff

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    Did You download SP1a to the HDD and execute it from there?

    For XP, I have all Critical Updates, in addition to SP1/SP1a downloaded to the HDD and burned on CDs.
    I have used the CDs on many occasions to help friends on dialup and it has worked every time.

    Christer
     
  12. 2004/06/23
    Brian Gutierrez

    Brian Gutierrez Inactive Thread Starter

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    Wow...

    I've tried different methods, and NOTHING. Anyone have any new method?? :confused:
     
  13. 2004/06/23
    Christer

    Christer Geek Member Staff

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    This is a bit confusing ...... :confused: ...... did You or did You not manage to install SP1?

    Christer
     
  14. 2004/06/23
    Johanna

    Johanna Inactive Alumni

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    How are you connecting to the internet, and can you get to MS sites? Can you download from other sites?

    If you have done a repair, not a reinstall, you may already have some of the updates you are trying to get. You can use Belarc to see exactly what you do have.

    I'm as :confused: as Christer with your description of the problem, so if you can give us some more detail, we might be able to help.

    Johanna
     
  15. 2004/06/23
    Brian Gutierrez

    Brian Gutierrez Inactive Thread Starter

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    Alright, i reformatted only my first hard drive and I downloaded Windows SP1 full, not the express because it wouldn't be able to connect to the internet. Then i try to connect to windows update and then it stops responding and I have to press Ctrl+Alt+Del so it can respond. After, it says "Windows Update has encountered an error and cannot display the requested page.

    Select from any of the following pages for information about Windows Update services, or send us your feedback.

    Windows Update Home Page
    About Windows Update
    Support Information



    You can also get online support if you are having problems with Windows Update.


    Send error number to Microsoft (0x800A138F)
    Note This sends error information but does not create a support incident; you may or may not receive a response. "

    I tried to fixe that problem with that error number, it says to remove some file, I forgot the name and it it was already not selected.
     
  16. 2004/06/23
    Johanna

    Johanna Inactive Alumni

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    You have XP, right? Home or Pro? When you press C-A-D you are getting the task manager, correct? What are you doing, in task manager, to make the computer respond again? And are you trying to download on another system? Does your XP installation have internet access, or not?

    Johanna
     
  17. 2004/06/23
    Brian Gutierrez

    Brian Gutierrez Inactive Thread Starter

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    Yes, I have Windows XP (Pro). I use task manager to make the program respond, and yes, I have internet. I am posting right from my own pc.
     
    Last edited: 2004/06/23
  18. 2004/06/24
    Christer

    Christer Geek Member Staff

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    Which was the reason for reformatting?

    Did You do a full format or a quick format?

    Christer
     
  19. 2004/06/24
    Brian Gutierrez

    Brian Gutierrez Inactive Thread Starter

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    A quick one because the full never works for some reason, but w/e.
     
  20. 2004/06/24
    PLansdowne

    PLansdowne Inactive

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    You did follow the registry instructions?

    Any of these suggestions help?

    http://v4.windowsupdate.microsoft.com/troubleshoot/
     
  21. 2004/06/24
    Brian Gutierrez

    Brian Gutierrez Inactive Thread Starter

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    There is no csd file in that location
     
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