Internet explorer errors

When opening explorer I get an error at the bottom saying it is downloading from this windows/system32/shdoclc.dll/dnserror.htm and it never lets me on to the internet to surf pages can you please tell me why and how I can fix it, this started happening last week and I cant check emails etc so I have to come and use someone elses computer, I also study from home which is where the computer come from, everything was already preloaded ie: Xp and also programmes that i need for my studies such as typequick, commac accounting programme and im scared that if i take it to someone to do they might delete everything that I need in order to study, so if anyone can give me a hand and let me know how I can fix it please do..

Thank you
RICKS

 

Try putting this into your browser address bar and clicking GO. Let us know what happens.

Code:

http://67.15.19.177/

 

Might be worth trying to fix your winsock.

 

Still no reply

Hi there I have tried putting that into the address bar but still no luck i still get the same error

anything else please hepl

 

How are you attempting to connect to the internet?
Dial up?
DSL? w/router?
Cable? w/router?
Computer by itself or networked?

 

rickielee01 - doing it by IP address was a diagnostic thing to rule out DNS issues as the cause of your problem. If it had been simply a DNS issue, by name would fail but by IP would work.

The winsock fix Daizy suggested is a good idea and certainly can't hurt.

Other possibility that comes to mind is a firewall issue where you are blocking yourself.

And the info TJ-IT asked for will help if neither of those is the problem.

 

I am connecting with an ethernet connection cable (broadband)with woosh.com they are a wireless internet service

 

Did you ever get the chance to try the winsock fix rickielee01 ? Any progress?