Please Help To Get Rid Of Virus!

The norton antivirus finds this virus and can not get rid of it and i try to do it manually like it says to but it doesn't work. please help to do so thank you.

C:/windows/system32/ia.dll
(virus name)bloodhound.packed

it will not allow me to acces my user password before i enter my computer and download software such as flash.

I've tried other means of getting rid of it yet it does not work.

PLease help i have windows XP home edition thank you....

 

About bloodhound.packed

Have you disabled system restore and tried doing an online scan at Housecall ?

*edit*
Go to the Files Option (click the View tab)in Control Panel and uncheck both the "Hide file extension for known file types" and "Hide protected operating system files" (Recommended)-boxes, then OK yourself out.
You will then need to restart your computer and and go into Safe Mode by tapping your F8 key repeatedly. When you're at the DeskTop screen go to Start/ Search/ For Files and Folders and type ia.dll Once you find it.....you can delete it from there.

 

I believe you have bigger problems than that, and the Ia.Dll is not alone.
This is part of a dialer program, you need to download Ad-Aware and Spybot. After installing, update them both. With Ad-Aware, use the Custom Full Scan.
With Spybot, after checking for problems, remove everything already checked off.
Then use HijackThis, do a scan and post the log on here, and wait for advice on it.
The links are below.
You should be able to download these, as Macromedia Flash [if this is what you mean] uses an ActiveX control to initiate the download, and these downloads do not.
If you cannot access either of those sites to download, do a Find on your computer for the file HOSTS, not Hosts.Sam, it has no extension, and delete it.
There is a manual removal for that file here, but the above programs will do you a big favor.

 

Hi dragonsoul . How goes the battle? Any progress?