Unable to open profile from Profile Manager

Hi all

When I click on my profile for Netscape7.1 I get the following message "Netscape cannot use profile "xxx.xxx61" because the directory containing the profile cannot be found" I have had a lot of problems but when using Windows Explorer I do find a lot of archive files relating to this profile including old 4.77 mail settings.

I tried to reinstate the profile last month but may have accidentally deleted my prefs file but something with that name still shows.

Does anyone have any clues about what I might be able to do to recover this archive profile?

Cheers

 

Hi CockneyCelt,

Try this:
Close Netscape and Quick Launch
Open the Profile Manager
Highlight the current Profile (xxx.xxx61)
Click on: "Delete Profile "
The next dialog window will give you two choices:
"Don't Delete Files" and "Delete Files"
Click on: Don't Delete Files

Next: Click on "Create Profile "
Enter xxx.xxx61
Now see if you can open Netscape

If not, then you should create a new Profile. I have a guideline here:
Create a New Profile

Let us know if you have further questions.

Ramona