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Unable to remove programs.

Discussion in 'Legacy Windows' started by pheberer, 2004/05/18.

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  1. 2004/05/18
    pheberer

    pheberer Inactive Thread Starter

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    When I click on [control panel] - [add/remove programs] I get the following screen:

    ***********************
    Add/Remove Programs

    An unexpected error has occurred.

    Object doesn't support this property or method res://sp3res.dll/default.hta
    Line 82
    ok
    ***************************
    I now have no way to remove software unless the program itself has a removal program.
    Please help me!
    Peter Heberer
     
  2. 2004/05/18
    Daizy

    Daizy Inactive

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    Hi pheberer
    Welcome to the boards! Two links for you. This one and more specifically this one.
    Post back and let us know if it helps?
     

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  4. 2004/05/20
    pheberer

    pheberer Inactive Thread Starter

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    Thanks for the quick response. This looks like a project that better wait tell next week to try.

    I'll let you know what happens.

    My error was not listed. My the exact problem was slightly different. I'm still going to give it a try and see if it fixes it.

    Thanks,
    Pete H.
     
  5. 2004/05/30
    Daizy

    Daizy Inactive

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    Hi pheberer
    Just bumping this one to let you know we've not forgotten about you. Any progress? Were you able to get us an exact error message?
     
  6. 2004/05/31
    pheberer

    pheberer Inactive Thread Starter

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    Daizy,

    I'm being chicken. I'm trying to get a friend to assist me (false courage).
    What I gave as the error is correct. What is on the pages to try for the repair is slightly different.

    Thanks!!
    Pete H.
     
  7. 2004/05/31
    Welshjim

    Welshjim Inactive

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    If Daizy's suggestions do not help, you could also look here
    http://www.dbforums.com/t953592.html
    http://www.annoyances.org/exec/forum/win2000/t1080702912
    (Another reference says that just re-registering Mshtmled.dll per Daizy's second link did the job.)
    The first link above suggests one possibility is that you could have malware on your PC. It is smart to run a spyware detector like AdAware or SpybotS&D (getting the latest reference files first) from time to time anyway. I assume you have an antivirus program running on your PC and that you update its virus definitions at least once a week.
    AdAware
    http://www.lavasoft.de/support/download/
    SpybotS&D
    http://www.safer-networking.org/
     
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