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CD holder pops opened & closes

Discussion in 'Security and Privacy' started by countrygal, 2004/05/18.

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  1. 2004/05/18
    countrygal

    countrygal Inactive Thread Starter

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    Hi

    My mom's computer was working fine until yesterday- she uses Norton anti-virus protection and she gets the updates- but when she turned on the computer ( after my sister used it ) the CD holder pops out, then goes back in- then pops out and it shakes and pops back in again, it continues to do this.
    Do you think this is a virus ? worm ? any one know how to get rid of it ?
    thanks for your time !
    :)
     
    countrygal,
    #1
  2. 2004/05/18
    PeteC

    PeteC SuperGeek Staff

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    :D

    Seriously this does not sound like your sister's doing or a virus - more likely a confused Windows.

    Suggest you uninstall the drive in Device Manager and reboot to let Windows find it again. See if that solves the problem. If not may be a hardware problem and the drive is failing - hopefully not :)

    It would not harm to run Spybot and Ad-aware - update the reference files first - links in my sig if you do not have these apps.
     
    PeteC,
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  4. 2004/05/18
    countrygal

    countrygal Inactive Thread Starter

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    Thank you for the information..

    I'm not blaming my sister :p just that my mom mentioned it happened after she used it, think she thought maybe she went to some site and it happened from that..
    I will give it a try what you suggested, thanks so much for your help ! :)
     
    countrygal,
    #3
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