Windows Update and ADMIN ONLY error

OK, I've just about exhausted everything I or anybody else knows, even after the initial response the MS folks don't respond anymore.

Each and every time I try to use WINDOWS UPDATE, it begins to check for updates and then comes back with this

------------------

Administrators Only


To install items from Windows Update, you must be logged on as an administrator or a member of the Administrators group. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.

Note If you are running a Windows 2000 (except DataCenter), Windows XP, or Windows Server 2003 operating system, you can run the local administrator account on your computer without having to log off and then log on again.

To run as the local administrator in Windows XP or Windows Server 2003:


Click Start, and then click All Programs (or right-click Windows Update if it is available).
Right-click Windows Update.
Click Run as on the menu that appears.
Do one of the following:
Enter the password for the administrator.
Enter the user name, domain name, and password of a different user account that has administrative permissions on this computer.

To run as the local administrator in Windows 2000:


Click Start, right-click Windows Update, and then click Run As on the menu that appears.
Do one of the following:
Enter the password for the administrator.
Enter the user name, domain name, and password of a different user account that has administrative permissions on this computer.

If the option to run as the local administrator is not available:


Click Start, right-click Windows Update, and then click Properties.
Click the Shortcut tab, and then select the Run as different user check box


---------------

I am and always have been running WIN98SE for which I understand there is no Administrator, besides this is my own machine, no network no nothing.

I have run HJT, Adaware, spybot, CWshredder, Norton AV, Symantec, Fprot and half a dozen others. I have reinstalled the OS and IE6.0.

I have gone thru all the listed errors on the MS site and none match. The ones that come close relate to WIN2000 and on not 98 and the suggested fixes either don't work or can't be done in 98.

My update log shows one error (0x800C0008) but it again relates to WIN2000 which I do not have.

I am also unable to get to www.microsoft.com I get a

GATEWAY TIMEOUT, Server unreachable contact the administrator

Just to confuse the issue, I was for one brief visit able to get to the microsoft site but I closed out of it to see if I could get back and I could not.


Does anyone have a hint of what's going on.

many thanks


Board: Acer Intel 440BX and PX4M -1
BIOS: ACER V3.0 R01-A4D-EN 03/21/2000
500 megahertz Intel Celeron
32 kilobyte primary memory cache
128 kilobyte secondary memory cache
Windows 98 SE (build 4.10.2222)
Internet Explorer Version 6.00.2800.1106 *

need anything else?

 

Some of there resolution's apply even when they say xp or 2k

did you try them ?
=====
The error is caused by SSL (Secure Socket Layer). The scan process requires SSL and if the date and time on your computer varies too much from the valid date and time of the SSL certificates on Windows Update, the process will fail. Please verify that your computer’s date and time are accurate and that the Internet Explorer language option is not empty.

To check the language setting in Internet Explorer:
1. Click "Tools" and then select "Internet Options ".
2. Click "Languages ".
3. Make sure at least one language is listed in the "Language Options" dialog box.

Please delete the Internet cache and cookies.
1. Click "Tools" and then select "Internet Options ".
2. Click "Delete Cookies ".
3. Click "Delete Files ".
=======
The error 0x800A138F is displayed when scanning for updates, but the Windows Update.log file will show error 0x800C0008.

This is a generic error number which indicates a problem with the SSL connection with our server.

Some customers have resolved this issue by disabling or uninstalling internet acceleration software.
Suggestion 2
============
The error may occur because the language-setting in Internet Explorer is missing. To add a language, in Internet Explorer, select Tools-->Internet Options, and click the "Languages" button. Add a language to the list if empty.

Suggestion 3
Check the system time. SSL will not function if the system time is more than 100 days off.

Suggestion 4
Please uncheck "Check for server certificate revocation ":
1. Open Internet Explorer
2. Click on Tools
3. Click on Internet Option from the drop down menu
4. Click on the Advanced tab
5. Scroll down to the Security Section
6. Unselect "Check for server certificate revocation "
7. Reboot the machine
========
Some spyware/adware modifies the user agent, windows update will have a probem with that,
copy and past this into IE's addressbar
javascript:navigator.userAgent
Hit enter or go
and copy paste that back here for us please
and Post a hijackthis log, please dont be fixing anything without help

 

Hi Lonny,

Thanks for your response.

I did go thru most of them and tried what I could.

Here is the first bit you wanted

Mozilla/4.0 (compatible; MSIE 6.0; Windows 98)

Plus here is my HJT log

Logfile of HijackThis v1.97.7
Scan saved at 09:28:09 PM, on 24-04-04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\TYPE32.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACROIEFAVCLIENT.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\ACROBAT\ACROIEFAVCLIENT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [BCWipeTM Startup] "C:\Program Files\Jetico\BCWipe\BCWipeTM.exe" startup
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe "
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [OEMCleanup] C:\WINDOWS\OPTIONS\OEMRESET.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4351/mcfscan.cab

can't remeber everything else I've tried,
relisted some DLL's
try to edit a couple of registry entires that don't exsist

This is what I tried;

2. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

3. Right-click the "NoWindowsUpdate" registry entry, and then click "Modify ".

4. In the "Value data" box, set the value to "0 ", and then click "OK ".

5. Close "Registry Editor ".

6. Restart the computer. Note If the "NoWindowsUpdate" registry entry is set to 0 and you still cannot access the Windows Update Web site, perform the
following steps on the computer.

7. Click "Start ", click "Run ", type "Regedit ", and then click "OK ".

8. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

9. Right-click the "NoWindowsUpdate" registry entry, and then click "Delete ".

10. Close Registry Editor.

But my registry end at policies with no subsequent entries so the changes suggested weren't possible.

Thanks for your help.

Gord

 

C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

That usualy indicates-------^ hijackthis is being ran from inside a ziped fle,, not a good thing

Log Looks great so does the user agent
try turning Off Spybots tea timer to, not just through the tray controls,, open spybot to the resident page and uncheck it there..
its buggy I have to say,, will be a great thing if and when the bugs are worked out.


another thing to do is check in IE options >conections >
"lan" and uncheck anything there, write whats there down incase it needs to be put back.

have you tried setting windows update as trusted ? when doing so you should uncheck the box to require server varifaction
so go there then add it and also add this to, this is where they come from now , since the blaster threat
https://a248.e.akamai.net


Its strange you dont have a windows update DPF = O16 -
You can get and install one manualy

Download new controls from http://v4.windowsupdate.microsoft.com/cab/x86/unicode/iuctl.cab and save them to your desktop. Follow the instructions below to extract the .cab file:
1. Right click on iuctl.cab.
2. Click "Extract to. "
3. Indicate the location to which you want the file extracted and click "OK. "
4. Go to the location you selected and right click "iuctl.inf. "
5. Click "Install. "
Also look here for more clues
http://www.petri.co.il/wu_problems.htm

 

Hi Lonny,

I closed out WinZip and just ran HJT from the deflaut location it was put in so I don't think it was run from inside winzip.

I manually installed the iuctl update last night after I replied to you.

I tried the lan option but nothing was checked (I have a cable connection)

I will try the trusted sites thing, worth a shot although I admit I can get to the update site I just get the error after it starts checking for updates.


Thanks again I'll go thru the stuff again.

Gord

 

https://a248.e.akamai.net

Lonnie this is a dead link, do you have another one? At least it is for me

G

 

GFH--Do you have a HOSTS file? (not HOSTS.sam)
Is a248.e.akamai.net or some other listing for akamai in it?
Same questions about Restricted Sites (IE Tools|Internet Options|Security Tab)
If yes to either or both, you should try deleting the akamai listings.

 

Try removing this entry, it may not help, but it is useless.
O4 - HKLM\..\Run: [OEMCleanup] C:\WINDOWS\OPTIONS\OEMRESET.EXE
Resets OEM installation settings at bootup. Not required unless you're new to PC's

And you do not need this running.
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe

 

Theres also the free MS security cd you can order
Though I would rather figure out why windows update is not working for you it may solve the problem.

when was the last time you were able to use it ?


http://www.microsoft.com/security/protect/cd/order.asp

2-4 weeks for delivery, I beieve if orderd now contains updates through feb this year,, but dont quote me.

 

Lonny Jones--

Are you saying there is a new security CD? When first offered the updates included were current as of late October 2003 although the CD, itself, carries a date of February 2004.
http://www.microsoft.com/security/protect/cd/order.asp

 

GFH--Critical Updates are also available for manual download at
http://www.microsoft.com/security/security_bulletins/
http://v4.windowsupdate.microsoft.com/en/default.asp Click on Update Catalog in the left panel after the initial automatic scan. Do not click on "Scan for Updates ".
and specific to Internet Explorer
http://www.microsoft.com/windows/ie/downloads/critical/default.asp

 

Did you happen to try this one...

Access Denied. Please check with your System Administrator (Windows 98 and Windows ME)

Problem Description:
When trying to access the Windows Update web site, Win98/ME customers may see the following error:

Access Denied
Network policy settings prevent you from using Windows Update to download and install updates on your computer.

If you believe you have received this message in error, please check with your system administrator.


Resolutions:
To resolve this issue, please follow these steps:

1. Click on Start, Run and type "regedit" (w/o the quotes). The Registry Editor will open.
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 98/ME. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

2. Navigate to the following key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

3. You should see a key called "NoWindowsUpdate ".

Check the data value for this key. In order to access the Windows Update site, the data value should be a zero "0 ". If the value is set to a one "1 ", then your PC is currently configured to DENY access to the Windows Update site. You need to change the value of this key to a zero "0" to allow your PC access to the site. To change the data value, double-click on the key name and set the value to a zero "0 ".

4. Once the data value has been changed, close the registry editor, reboot your PC and try the Windows Update site again.

If after verifying that the NoWindowsUpdate key is set to a zero "0" and re-booting your PC you are still seeing the Access Denied error on the Windows Update web site, then try these steps:

1. Open the Registry Editor.

2. Navigate to the following key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

3. Select the "NoWindowsUpdate" key and Delete it.

4. Close the registry editor, reboot your PC and try the site again.

For more steps to try, refer to this Microsoft KB article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;228548
--------------------------------------------------------------------------------



Issue Applies To:
Windows 98 and Windows 98 Second Edition
Windows Millennium Edition

 

Ordering the CD

From the web site...

Order the Windows Security Update CD
Updated Date: April 16, 2004

The Windows Security Update CD will be shipped to you free of charge. This CD includes Microsoft critical updates released through October 2003 and information to help you protect your PC. In addition, you will also receive a free antivirus and firewall trial software CD.

This CD is only available for Windows XP, Windows Me, Windows 2000, Windows 98, and Windows 98 Second Edition (SE).

Please allow 2-4 weeks for delivery.

To get started, please choose your location (language) from the appropriate drop-down menu. Customers outside the US and Canada: Please select a location and language below to order a CD. (CD availability varies by country.)

 

^^ that doesnt make any sence, since they have only started this, what about march ?

My
Ordered From: Windows Security Update CD February 2004 Release
Part Number: B82-00170
Product Name: Win Update 2004 English NA Feb Direct 2CD Windows Security