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Sytem Information opens 'blank'

Discussion in 'Windows XP' started by marionmccaleb, 2004/03/28.

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  1. 2004/03/28
    marionmccaleb

    marionmccaleb Inactive Thread Starter

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    When I attempt to access SYSTEM INFORMATION the panel comes up but with no inforamtion on it. I have to do CTRL/ALT/DEL to remove this empty panel---do you know of a fix for this problem?---thanks, Marion McCaleb
     
  2. 2004/03/29
    Johanna

    Johanna Inactive Alumni

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    Are you going to System in the Control Panel? If you just want the particulars of a drive or partition, open Windows Explorer (My Computer) and right click on the drive you want, choose properties. If I have misunderstood the question, I'm sorry.

    Johanna
     

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  4. 2004/03/29
    BurrWalnut

    BurrWalnut Well-Known Member Alumni

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    Some people get the help screen appear when requesting system information. This will partially fix it :-

    Go to the shortcut for System Information, right click it, then Properties, Shortcut Tab and in the Target box add the words (without quotes) "*/categories*+all*-loadedmodules" to the end of it. The asterisks represent a space.

    It still appears within the "help" window but, at least, the information is displayed.
     
  5. 2004/03/29
    goddez1

    goddez1 Inactive

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  6. 2004/03/31
    marionmccaleb

    marionmccaleb Inactive Thread Starter

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    Thanks for the suggestions---really appreciate them. Since posting my problem I have received some detailed instructions on 'Reparing an XP Installation' using c:\windows\i386\winnt32.exe which I will try to see if it fixes my problem---thanks agfain for your ideas---Marion McCaleb
     
  7. 2004/04/01
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Here's how I fixed mine. Right click on System Information\Properties. Target: "C:\ProgramFiles\CommonFiles\MSInfo\msinfo32.exe" "%1 ". After the target path you notice I added "%1" Apply then OK. Notice the space between .exe" and "%1 ". Make sure you use the quotes around the "%1 ". Hope this helps.
     
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  8. 2004/04/01
    goddez1

    goddez1 Inactive

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    ====For the Archives=====
    For those of us who wish to try various other methods to Tshoot this:

    Try this site and scroll down to the section entitled Msinfo32 - System Information (Error or Missing):

    http://www.kellys-korner-xp.com/xp_m.htm

    Kelly has many and varied fixes that may restore your msinfo32 function.

    ===In case the link (!heaven forbid!) should die out=======
    I hope Kelly doesn't mind the cutNpaste! To give credit where credit is definitely due, you may wish to visit his site. It's a Keeper!

    Tip: Add System Information to the Right Click

    "Can't collect information Access denied to Windows Management Instrumentation server on this computer. Have an administrator change your access permissions."

    Suggestions and Checkpoints:

    Go to Start/Run and type in: services.msc. Scroll down to: Windows Management Instrumentation and make sure the Service is set to Automatic.

    Go to Start/Run/CMD and type in: net stop winmgmt. Then delete the %windir&\system32\wbem\repository directory. Once done go back to Start/Run/CMD and type in: net start winmgmt

    If that doesn't help, try this:

    Open a Command Prompt and type "winmgmt /clearadap" to clear prior WMI/resyncperf information from the registry.
    Then type "winmgmt /resyncperf" to register the system performance libraries with WMI again.

    WinMgmt could not initialize the core parts

    This will re-install wmi into the registry: Go to Start/Run and type in: CMD, then Winmgmt/? for information. Then run each of these hitting enter after each:

    winmgmt /clearadap
    winmgmt /kill
    winmgmt /unregserver
    winmgmt /regserver
    winmgmt /resyncperf

    If this doesn't help, try posting to this group: news://msnews.microsoft.com/microsoft.public.windowsxp.wmi

    Can't Open Msinfo32

    Checkpoints: Go to Start/Run and type in: winmsd and/or click here: hcp://system/sysinfo/sysInfoLaunch.htm or
    Go to Start/Run and type in: msinfo32 /categories +all -loadedmodules (exactly as written)

    If the last one worked for you, and you prefer to use a batch file, download it from here:http://www.kellys-korner-xp.com/regs_edits/msinfo_force_run.bat ,save and run from your Desktop. Manual settings: Create a batch file containing the following lines:

    C:\
    cd C:\Program Files\Common Files\Microsoft Shared\MSInfo
    msinfo32 /categories +all -loadedmodules

    Verify your settings here:

    Start/Run/Regedit

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSInfo
    Path value = C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\msinfo32.exe

    Default value = C:\Program Files\Common Files\Microsoft Shared\MSInfo\MSInfo32.exe
    Path value = C:\Program Files\Common Files\Microsoft Shared\MSInfo

    Fix for Help and Support and System Information
    http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

    Error Message: Windows Management Instrumentation (WMI) Might Be Corrupted (Unable to view System Information (MSinfo32) http://support.microsoft.com/default.aspx?scid=kb;en-us;319101

    To correct this error: Go to Start/Run/CMD and type in: net stop winmgmt. Then delete
    the %windir&\system32\wbem\repository directory. Once done go back to Start/Run/CMD and type in: net start winmgmt

    Or:

    To resolve this issue, delete and then re-create the files in the %SystemRoot%\System32\Wbem\Repository folder. To do this, follow these steps:

    Click Start, and then right-click My Computer.
    On the shortcut menu, click Manage.
    In the left pane of the Computer Management console, double-click Services and Applications.
    Under Services and Applications, click Services.
    In the right pane of the Computer Management console, locate and then right-click Windows Management Instrumentation.
    On the shortcut menu, click Stop.
    Start Windows Explorer, and then locate the %SystemRoot%\System32\Wbem\Repository folder.
    Delete all of the files in the %SystemRoot%\System32\Wbem\Repository folder.
    Restart the computer.

    The files that were deleted are re-created when the computer restarts. NOTE: The Windows Management Instrumentation service starts automatically when you restart the computer.
    If none of the above helps, replace your Boot.ini. In most cases it has to do with more than one OS being listed.

    Go to Start/Run and type in: msconfig. Then go to the Boot.ini Tab and click on Check All Boot Paths. If you receive a warning about a duplicate path: Do you want to remove, choose yes.

    Or...

    Right click the My Computer icon/Properties/Advanced/Startup and Recovery/Settings/System Startup/Edit.

    How to Edit the BOOT.INI File in Windows XP
    http://support.microsoft.com/support/kb/articles/Q289/0/22.asp

    How to Use System Information (MSINFO32) Switches

    MSINFO32 displays a comprehensive view of your hardware, system components, and software environment. This article provides an overview of the available switches that can be used with the MSINFO32 command.

    Using these switches, MSINFO32 can be used to:

    Use System Information from a batch file
    Create .nfo or .txt files that contain information from specified categories.
    Open System Information and display only specific categories.
    Save a file silently (without opening System Information).
    Start System Information connected to a remote computer.
    Create a shortcut that opens System Information in a commonly used configuration.

    To open System Information in History view, type: msinfo32 /pch
    To create an .nfo file in the folder C:\TEMP with a name of TEST.NFO, type: msinfo32 /nfo C:\TEMP\TEST.NFO
    To create a .TXT file in the folder C:\TEMP with a name of TEST.TXT, type: msinfo32 /report C:\TEMP\TEST.NFO

    To view System Information from a remote computer with a UNC name of BIGSERVER, type:
    msinfo32 /computer BIGSERVER

    To list the available category IDs, type: msinfo32 /showcategories

    To start System Information with all available information displayed, except Loaded Modules, type:
    msinfo32 /categories +all -loadedmodules

    To create an .nfo file called SYSSUM.NFO in the C:\TEMP folder that contains information in the System Summary category, type: msinfo32 /nfo C:\TEMP\SYSSUM.NFO /categories +systemsummary

    To create a .NFO file called CONFLICTS.NFO in the C:\TEMP folder that contains information about resource conflicts, type: msinfo32 /nfo C:\TEMP\CONFLICTS.NFO /categories +componentsproblemdevices+resourcesconflicts+resourcesforcedhardware
     
    Last edited: 2004/04/01
  9. 2004/04/08
    marionmccaleb

    marionmccaleb Inactive Thread Starter

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    I was able to solve my problem using c:\windows\i386\winnt32.exe and the detailed instructions I was given by eMachines---thanks again for all your thoughts and suggestions---Marion McCaleb
     
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