windows 2000 pro, problems. restarting all the time?

i am running windows 2000 pro, and am experiancing
problems.

it will just restart for no reason. and when it boots again itgets to the windows is starting up screen, and then
restarts again. and it just restarts for about 7 or 8 times.
i have done a virus scan, spy bot scan and adaware scan,
but they picked up nothing.
my system is only a month old,

can any body help please!!!!!

 

Download and run HijackThis then save the log and copy n' paste it here.

Don't try fixing anything just yet though.

 

is this it ?

Scan saved at 18:36:51, on 18/03/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\BCMSMMSG.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINNT\system32\internat.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Kazaa Lite K++\KazaaLite.kpp
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Installation_Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/broadband/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://update.zonelabs.com/downloadrequest?updtConfId=5&updtReqId=428214105
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{DFCCCEA0-FE2D-407A-B1CA-555B5EBB233D}: NameServer = 80.225.249.186 80.225.249.178

 

can somebody please help me

 

You need to give it a little time. Everyone here is a volunteer and most have jobs so visit the forum in their spare time.

Most of the folks who are good at reading and understanding Hijackthis logs visit the security section but may never wander into the 2K section.

So I'm moving this thread to security. If it later turns out to be a non-security/spyware/virus/whatever issue, we can move it back.

 

ok cheers.

 

As far as I can tell, you have a clean log. Other than a couple of items not needed at startup, nothing fishy. Go to start>run and type msconfig, hit enter. On startup tab, look for an entry called Sychronization Manager or mobsync.exe. Uncheck it and OK out. Allow restart. That is for synchronizing offline web pages and is set to run at logon. Just a shot here at 'maybe' that causing your problem. See nothing else in log that would.
Check the event viewer for any errors that may give clues. Click Start, point to Settings, and then click Control Panel.
Double-click Administrative Tools, and then double-click Event Viewer.

Is it under warranty? May be easiest to say "Fix It ".

 

KAZAA - stop running it for a while, and see if things improve....

 

ok.
thnx i will try it

 

reeboot

if it is a new system and you have 2000 pro, here is something you might want to take a look at, a possible IRQ conflict, mabye a
bios setting of sorts, check you video display to see if pci is conflicting your agp, or vice versa, also check out you bios shadowing and so forth, allot of times bios setting will create conflits on new pc's and it will cause a freeze or reboot, another thing, if you bios has a pc health, watch the voltage rate and heat and speed in the health section of bios.